Bay Nguyen

11834 CHAMPIONS WALK LN, Houston, TX 77066 · Harris County

30cited violations

20serious

5inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Toddler, Pre-Kindergarten, School
Hours: 08:00 AM-08:00 PM
Phone: (281) 658-4565
Regulated since: Jan 6, 2022
HHSC IDs: Operation 1390117 · number 1729596
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 4
Safety & premises 12
Staff background & training 6
Records & paperwork 2
Other 6

Year by year

Year	Violations	Serious	Main categories
2025	9	6	Safety & premises (3), Staff background & training (3), Records & paperwork (1), Other (2)
2023	3	0	Safety & premises (1), Staff background & training (1), Records & paperwork (1)
2021	18	14	Supervision & ratios (4), Safety & premises (8), Staff background & training (2), Other (4)

Inspections, investigations & assessments

Mar 13, 2025 Inspection · Deficiencies cited
- Staff background & training Serious
  A background check has not been submitted for two adult household members.
  
  HHSC 745.621(a)(5) — AP Initial background checks submitted - At the time a non-client resident 14 or older moves into your home or operation
  
  HHSC risk weight: High. Corrected 2025-03-13. Correction verified 2025-03-15.
HHSC inspection history
Jan 29, 2025 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver did not receive training in emergency preparedness, communicable diseases including immunizations, food allergies, administering medications, understanding building and physical premises safety and handling, storing and disposing of hazardous materials.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2025-03-28. Correction verified 2025-03-12.
- Staff background & training
  The primary caregiver did not receive six clock hours of training in management techniques, leadership and supervision.
  
  HHSC 747.1309(e)(2) — Primary Caregiver Annual Training - More Than 5 Years Experience
  
  HHSC risk weight: Low. Corrected 2025-03-28. Correction verified 2025-03-12.
- Safety & premises Serious
  Fire drills are not being conducted.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2025-03-28. Correction verified 2025-03-12.
- Other Serious
  Severe weather drills are not being conducted 4 times a year.
  
  HHSC 747.5005(2) — Sheltering drill for Severe Weather- 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2025-03-28. Correction verified 2025-03-12.
- Safety & premises Serious
  The fire extinguisher is not being checked monthly.
  
  HHSC 747.5107(a) — Inspect Fire Extinguishers Monthly
  
  HHSC risk weight: Medium High. Corrected 2025-03-28. Correction verified 2025-03-12.
- Safety & premises Serious
  Smoke detectors are not being tested monthly.
  
  HHSC 747.5115 — Smoke Detectors Testing
  
  HHSC risk weight: High. Corrected 2025-03-28. Correction verified 2025-03-12.
- Other Serious
  The carbon monoxide detection system is not being tested monthly.
  
  HHSC 747.5337(a)(2) — Electric or Battery Operated CO System-Test Monthly
  
  HHSC risk weight: Medium High. Corrected 2025-03-28. Correction verified 2025-03-12.
- Records & paperwork
  A completed admission form was not on file for the two children enrolled in care.
  
  HHSC 747.801(1) — Records Maintained and Made Available - Children's Records
  
  HHSC risk weight: Medium. Corrected 2025-03-28. Correction verified 2025-03-10.
HHSC inspection history
Jan 31, 2023 Inspection · Deficiencies cited
- Staff background & training
  Documentation of First Aid and CPR training was not available for review.
  
  HHSC 747.1327(c)(1)(B) — Documentation of Pediatric First-Aid and Pediatric CPR also Includes Expiration Date or Renewal
  
  HHSC risk weight: Low. Corrected 2023-02-14. Correction verified 2023-02-08.
- Records & paperwork
  The childcare home did not have the reqiuired admissions information on file. A copy of the Vietnamese admission form was emailed.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2023-02-14. Correction verified 2023-02-08.
- Safety & premises
  The date, start time, exit time of the fire drills and severe weather drills are not being documented. The checks of the smoke detector, carbon monoxide detector and fire extinguisher are not being documented.
  
  HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
  
  HHSC risk weight: Medium. Corrected 2023-02-14. Correction verified 2023-02-08.
HHSC inspection history
Dec 24, 2021 Assessment · Deficiencies cited
- Staff background & training Serious
  The permit holder was not aware of minimum standards and will need additional training.
  
  HHSC 747.117(a) — Permit holder responsibilities - Registered Homes
  
  HHSC risk weight: Medium High. Corrected 2021-12-31. Correction verified 2022-01-05.
- Supervision & ratios Serious
  The operational policies were not available for review.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2021-12-31. Correction verified 2022-01-05.
- Safety & premises Serious
  There was a barrel wrapped in net, water hose and an active ant bed in the outdoor play area.
  
  HHSC 747.3501 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2021-12-31. Correction verified 2022-01-05.
- Other
  The Keeping Childrens Safe Poster was no posted.
  
  HHSC 747.401(a)(3) — Posting Requirements-Keeping Children Safe Poster
  
  HHSC risk weight: Medium. Corrected 2021-12-31. Correction verified 2022-01-05.
- Safety & premises
  The required telephone numbers were not posted.
  
  HHSC 747.403 — Required Posting of Emergency Telephone Numbers
  
  HHSC risk weight: Medium. Corrected 2021-12-31. Correction verified 2022-01-05.
- Supervision & ratios Serious
  The emergency preparedness plan was not available for review.
  
  HHSC 747.501(12) — Written Operational Policies - Emergency Preparedness Plan
  
  HHSC risk weight: High. Corrected 2021-12-31. Correction verified 2022-01-05.
- Safety & premises Serious
  The fire extinguisher was placed in a box sitting in a closet and not mounted on the wall.
  
  HHSC 747.5101 — Fire- Extinguishing System
  
  HHSC risk weight: High. Corrected 2021-12-31. Correction verified 2022-01-05.
- Safety & premises Serious
  The smoke detector was not working and there was not a smoke detector in the front room.
  
  HHSC 747.5111 — Smoke-Detection System
  
  HHSC risk weight: High. Corrected 2021-12-31. Correction verified 2022-01-06.
- Other Serious
  The carboon monoxide detector was not installed.
  
  HHSC 747.5335(a)(1) — Electric or Battery Operated CO Detection System- One for Each Level of Every Building
  
  HHSC risk weight: Medium High. Corrected 2021-12-31. Correction verified 2022-01-05.
HHSC inspection history
Nov 23, 2021 Inspection · Deficiencies cited
- Staff background & training Serious
  The permit holder was not aware of minimum standards and will need additional training.
  
  HHSC 747.117(a) — Permit holder responsibilities - Registered Homes
  
  HHSC risk weight: Medium High. Corrected 2021-12-07. Correction verified 2021-12-23.
- Supervision & ratios Serious
  The operational policies were not available for review.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2021-12-07. Correction verified 2021-12-23.
- Safety & premises Serious
  There was a barrel wrapped in net, water hose and an active ant bed in the outdoor play area.
  
  HHSC 747.3501 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2021-11-30. Correction verified 2021-12-23.
- Other
  The Keeping Childrens Safe Poster was no posted.
  
  HHSC 747.401(a)(3) — Posting Requirements-Keeping Children Safe Poster
  
  HHSC risk weight: Medium. Corrected 2021-12-07. Correction verified 2021-12-23.
- Safety & premises
  The required telephone numbers were not posted.
  
  HHSC 747.403 — Required Posting of Emergency Telephone Numbers
  
  HHSC risk weight: Medium. Corrected 2021-12-07. Correction verified 2021-12-23.
- Supervision & ratios Serious
  The emergency preparedness plan was not available for review.
  
  HHSC 747.501(12) — Written Operational Policies - Emergency Preparedness Plan
  
  HHSC risk weight: High. Corrected 2021-12-07. Correction verified 2021-12-23.
- Safety & premises Serious
  The fire extinguisher was placed in a box sitting in a closet and not mounted on the wall.
  
  HHSC 747.5101 — Fire- Extinguishing System
  
  HHSC risk weight: High. Corrected 2021-11-30. Correction verified 2021-12-23.
- Safety & premises Serious
  The smoke detector was not working and there was not a smoke detector in the front room.
  
  HHSC 747.5111 — Smoke-Detection System
  
  HHSC risk weight: High. Corrected 2021-11-30. Correction verified 2021-12-23.
- Other Serious
  The carboon monoxide detector was not installed.
  
  HHSC 747.5335(a)(1) — Electric or Battery Operated CO Detection System- One for Each Level of Every Building
  
  HHSC risk weight: Medium High. Corrected 2021-11-30. Correction verified 2021-12-23.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Bay Nguyen, 11834 CHAMPIONS WALK LN, Houston, TX 77066-3242 (operation ID 1390117, operation number 1729596), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.