Nga Nguyen
11806 HAVENWOOD CT, Cypress, TX 77433 · Harris County
Program
- Type
- Registered child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 08:00 AM-07:00 PM
- Phone
- (713) 584-8225
- Regulated since
- Apr 5, 2022
- HHSC IDs
- Operation 1396435 · number 1734581
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 5 | 0 | Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Other (2) |
| 2023 | 1 | 0 | Safety & premises (1) |
| 2022 | 3 | 1 | Supervision & ratios (1), Discipline & child guidance (1), Staff background & training (1) |
Inspections, investigations & assessments
-
Apr 14, 2025 Inspection · Deficiencies cited
-
Other
The provider had an expired Children's Product safety certification. Note: last competed on 4/5/22
HHSC 747.3935(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2025-04-25. Correction verified 2025-04-24.
-
Safety & premises
Two out of two children records was missing the required admissions information: No emergency contact information No telephone number for the alternate pick up individual
HHSC 747.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2025-04-25. Correction verified 2025-04-24.
-
Other
Two out of two children did not have the required health statement on file.
HHSC 747.611(a) — Required Health Statement
HHSC risk weight: Low. Corrected 2025-04-21. Correction verified 2025-04-21.
-
Illness & medication
Two out of two children enrolled in care did not have a copy of the required immunization records on file and available for review.
HHSC 747.613(b) — Required Immunizations Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium. Corrected 2025-04-21. Correction verified 2025-04-21.
-
Supervision & ratios
The operation did not have available for review documentation of emergency drills (to include fire, sever weather and lock down) for the previous (2024) or current year (2025). Note: the last Sheltering drill was conducted on 4/8/2022.
HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
HHSC risk weight: Medium. Corrected 2025-04-25. Correction verified 2025-04-24.
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Other
-
Apr 25, 2023 Inspection · Deficiencies cited
-
Safety & premises
The fire extinguisher was not serviced during the inspection.
HHSC 747.5107(b) — Fire Extinguishers Serviced
HHSC risk weight: Medium High. Corrected 2023-04-25. Correction verified 2023-05-02.
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Safety & premises
-
Mar 24, 2022 Inspection · Deficiencies cited
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Staff background & training
The applicant do not have her high school diploma present at the time of the inspection.
HHSC 747.1207(2) — Minimum Qualifications for Assistant Caregiver - HS Diploma, Equivalent, or Coursework Completion
HHSC risk weight: Medium High. Corrected 2022-04-15. Correction verified 2022-03-31.
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Discipline & child guidance
The operation does not have written policy for procedures for the release of children, illness and exclusion criteria, procedures for dispensing medication a statement that medication is not dispensed, procedures for handling medical emergencies, discipline and guidance policy, safe sleep for infant 12 months old or younger, the procedures for parents to visit the child-care home any time during your hours of operation to observe their child, program activities, the home, the premises, and equipment without having to secure prior approval, the procedures for parents to review copy of the child-care home's most recent Licensing inspection report and how the parent may access the minimum standards online, instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the DFPS website your emergency preparedness plan, procedures for conducting health checks.
HHSC 747.207(1) — Policies Comply with Rules
HHSC risk weight: Medium High. Corrected 2022-04-30. Correction verified 2022-03-30.
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Supervision & ratios Serious
The applicant do not have emergency preparedness plan posted on home during the application inspection.
HHSC 747.501(12) — Written Operational Policies - Emergency Preparedness Plan
HHSC risk weight: High. Corrected 2022-04-15. Correction verified 2022-03-30.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.