Lisa Coles

301 MELSHIRE ST, Sunnyvale, TX 75182 · Dallas County

6cited violations

3serious

3inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-05:30 PM
Phone: (214) 542-0505
Regulated since: Aug 31, 1989
HHSC IDs: Operation 114973 · number 312233
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 1
Staff background & training 1
Other 2

Year by year

Year	Violations	Serious	Main categories
2025	2	0	Illness & medication (1), Staff background & training (1)
2023	1	1	Supervision & ratios (1)
2021	3	2	Illness & medication (1), Other (2)

Inspections, investigations & assessments

Aug 19, 2025 Inspection · Deficiencies cited
- Illness & medication
  Children records were reviewed. Two children did not have a record available for review and three lacked one or more of the following: ? Emergency contact address ? Medical authorization ? Parents rights acknowledgement ? Water activities permission ? Immunization records ? Health statements
  
  HHSC 747.801(1) — Records Maintained and Made Available - Children's Records
  
  HHSC risk weight: Medium. Corrected 2025-09-16. Correction verified 2025-08-18.
- Staff background & training
  During the inspection, the primary caregiver did not have the following training: caring for children under 24 months and required content trainings.
  
  HHSC 747.801(3) — Records Maintained and Made Available - Personnel and Training
  
  HHSC risk weight: Medium. Corrected 2025-09-16. Correction verified 2025-08-21.
HHSC inspection history
Nov 8, 2023 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operation has 1 dog and no current vaccination record was observed.
  
  HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
  
  HHSC risk weight: Medium High. Corrected 2023-11-22. Correction verified 2023-11-22.
HHSC inspection history
Dec 15, 2021 Inspection · Deficiencies cited
- Other Serious
  The vaccinations for the dog were not current.
  
  HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
  
  HHSC risk weight: Medium High. Corrected 2021-12-31. Correction verified 2022-01-31.
- Other
  There was no statemenet of health from the veterinarian for the dog.
  
  HHSC 747.3703(b) — Animals at Center - Statement of Health from Veterinarian
  
  HHSC risk weight: Medium. Corrected 2021-12-31. Correction verified 2022-01-04.
- Illness & medication Serious
  Immunization records were on file for all children in care. 1 of the 3 were not current.
  
  HHSC 747.613(a) — Required Immunizations
  
  HHSC risk weight: High. Corrected 2021-12-31. Correction verified 2021-12-31.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Lisa Coles, 301 MELSHIRE ST, Sunnyvale, TX 75182-4012 (operation ID 114973, operation number 312233), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.