Hop Bich Thi Nguyen

2921 HIGH PLATEAU DR, Garland, TX 75044 · Dallas County

3cited violations

0serious

3inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-06:30 PM
Phone: (972) 675-0092
Regulated since: Nov 17, 1998
HHSC IDs: Operation 154972 · number 535693
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Staff background & training 2

Year by year

Year	Violations	Serious	Main categories
2023	1	0	Illness & medication (1)
2021	2	0	Staff background & training (2)

Inspections, investigations & assessments

Sep 23, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 5, 2023 Inspection · Deficiencies cited
- Illness & medication
  The operation does not have the required immunization records for one of the child enrolled at the operation.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2023-10-12. Correction verified 2023-10-17.
HHSC inspection history
Oct 12, 2021 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver does not have current First-Aid certification. The First-Aid has expired on 4/15/2020.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2021-11-12. Correction verified 2021-11-03.
- Staff background & training
  The primary caregiver does not have current CPR certification. The CPR has expired on 4/15/2020.
  
  HHSC 747.1313(b) — Pediatric First-Aid and Pediatric CPR Training -skill based and hands on
  
  HHSC risk weight: Medium High. Corrected 2021-11-12. Correction verified 2021-11-03.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Hop Bich Thi Nguyen, 2921 HIGH PLATEAU DR, Garland, TX 75044-5969 (operation ID 154972, operation number 535693), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.