Duom Pham

111 WINDROSE CT, Jersey Village, TX 77064 · Harris County

25cited violations

6serious

4inspections & investigations

1enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 08:00 AM-08:00 PM
Phone: (832) 782-0697
Regulated since: Dec 5, 2014
HHSC IDs: Operation 1166882 · number 1556395
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 1
Supervision & ratios 4
Safety & premises 6
Staff background & training 5
Records & paperwork 2
Other 7

Year by year

Year	Violations	Serious	Main categories
2025	5	2	Safety & premises (1), Staff background & training (3), Other (1)
2023	17	4	Cleanliness & sanitation (1), Supervision & ratios (2), Safety & premises (5), Staff background & training (1), Records & paperwork (2), Other (6)
2021	3	0	Supervision & ratios (2), Staff background & training (1)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Sep 24, 2025 Inspection · Deficiencies cited
- Staff background & training Serious
  During the inspection it was determined that there were 3 other individuals over the age of 14 living in the home that did not have a cleared eligible background check
  
  HHSC 745.621(a)(5) — AP Initial background checks submitted - At the time a non-client resident 14 or older moves into your home or operation
  
  HHSC risk weight: High. Corrected 2025-09-24. Correction verified 2025-10-07.
- Staff background & training
  During the inspection the primary caregiver was found to not have completed 30 hours of training as required.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2025-10-08. Correction verified 2025-10-08.
- Staff background & training
  The primary caregiver did not have current CPR and First aid as required.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2025-10-08. Correction verified 2025-10-08.
- Safety & premises
  Regarding paragraphs (6) and (7), Licensing expects the parent to list someone other than themselves as an emergency contact and authorized to pick up their child from care. If the parent chooses to not designate anyone else, they will need to indicate this in writing.
  
  HHSC 747.605(10) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2025-10-08. Correction verified 2025-10-08.
- Other Serious
  4 out of 4 children's files is missing permission to released information.
  
  HHSC 747.605(7) — Required Admission Information - Release Information
  
  HHSC risk weight: High. Corrected 2025-10-08. Correction verified 2025-10-08.
HHSC inspection history
Nov 2, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  Operational policies were not available during inspection.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2023-12-21. Correction verified 2023-12-11.
- Safety & premises
  4 out of 4 children s files is missing physician or an emergency contact information.
  
  HHSC 747.605(11) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2023-12-21. Correction verified 2023-12-11.
- Safety & premises Serious
  4 out of 4 children's files is missing permission of transporting the child for emergency medical treatment
  
  HHSC 747.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2023-12-21. Correction verified 2023-12-11.
- Other
  2 out of 4 children's files is missing permission for a school-age child to ride a bus or walk to or from school.
  
  HHSC 747.605(15) — Required Admission Information - Special School-age Permissions
  
  HHSC risk weight: Medium High. Corrected 2023-12-21. Correction verified 2023-12-11.
- Other Serious
  4 out of 4 children's files is missing permission to released information.
  
  HHSC 747.605(7) — Required Admission Information - Release Information
  
  HHSC risk weight: High. Corrected 2023-12-21. Correction verified 2023-12-11.
- Records & paperwork
  Personnel records were not available during inspection.
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2023-12-21. Correction verified 2023-12-11.
HHSC inspection history
Sep 25, 2023 Inspection · Deficiencies cited
- Staff background & training
  Verification of special trainings topics were not provided during inspection.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2023-10-09. Correction verified 2023-11-02.
- Supervision & ratios
  Operational policies were not available during inspection.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2023-10-09. Correction verified 2023-11-02.
- Other
  A written activity plan were not available during inspection.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2023-10-09. Correction verified 2023-11-02.
- Cleanliness & sanitation
  During the walkthrough of the home, I observed a container of Lysol disinfectant wipes down stair restroom where the children use and on the staircase.
  
  HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-09-25.
- Safety & premises
  There was a water hose in the backyard not in use and accessible to the children. Correction: Primary caregiver stored the water hose.
  
  HHSC 747.4815(c) — Safety Requirements for Sprinkler Play - Equipment and Water Hoses Kept Out of Child's Reach
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-09-25.
- Other
  Carbon monoxide detectors are not installed upstairs.
  
  HHSC 747.5335(a)(1) — Electric or Battery Operated CO Detection System- One for Each Level of Every Building
  
  HHSC risk weight: Medium High. Corrected 2023-10-09. Correction verified 2023-11-02.
- Safety & premises
  4 out of 4 children s files is missing physician or an emergency contact information.
  
  HHSC 747.605(11) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2023-10-09. Correction verified 2023-11-02.
- Safety & premises Serious
  4 out of 4 children's files is missing permission of transporting the child for emergency medical treatment
  
  HHSC 747.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2023-10-09. Correction verified 2023-11-02.
- Other
  2 out of 4 children's files is missing permission for a school-age child to ride a bus or walk to or from school.
  
  HHSC 747.605(15) — Required Admission Information - Special School-age Permissions
  
  HHSC risk weight: Medium High. Corrected 2023-10-09. Correction verified 2023-11-02.
- Other Serious
  4 out of 4 children's files is missing permission to released information.
  
  HHSC 747.605(7) — Required Admission Information - Release Information
  
  HHSC risk weight: High. Corrected 2023-10-09. Correction verified 2023-11-02.
- Records & paperwork
  Personnel records were not available during inspection.
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2023-10-09. Correction verified 2023-11-02.
HHSC inspection history
Oct 6, 2021 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver do not have their latest first aid and CPR certification it expired on 2020.
  
  HHSC 747.1313(b) — Pediatric First-Aid and Pediatric CPR Training -skill based and hands on
  
  HHSC risk weight: Medium High. Corrected 2021-10-31. Correction verified 2021-10-11.
- Supervision & ratios
  The applicant does not have liability insurance for her operation.
  
  HHSC 747.209(1) — Liability Insurance Requirements - Have Coverage of at Least $300,000 For Each Occurrence of Negligence
  
  HHSC risk weight: Medium. Corrected 2021-10-31. Correction verified 2021-10-08.
- Supervision & ratios
  The operation has not update their children product certification since 2020.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2021-10-31. Correction verified 2021-10-08.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Duom Pham, 111 WINDROSE CT, Jersey Village, TX 77064-3475 (operation ID 1166882, operation number 1556395), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.