Lourdes Martinez
5718 S 28TH LN, Mcallen, TX 78503 · Hidalgo County
Program
- Type
- Registered child-care home
- Licensed capacity
- 9
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 08:00 AM-06:00 PM
- Phone
- (956) 750-2206
- Regulated since
- Jul 30, 2008
- HHSC IDs
- Operation 356263 · number 896649
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2024 | 3 | 0 | Supervision & ratios (1), Safety & premises (1), Other (1) |
| 2022 | 8 | 0 | Supervision & ratios (2), Staff background & training (2), Other (4) |
Inspections, investigations & assessments
-
Sep 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 4, 2024 Inspection · Deficiencies cited
-
Safety & premises
Interest centers were not observed at time of inspection.
HHSC 747.2503(1) — Furnishings and Equipment for Pre-Kindergarten Age - Interest Centers
HHSC risk weight: Medium. Corrected 2024-10-25. Correction verified 2024-11-07.
-
Supervision & ratios
2 infants were being cared for at operation at time of inspection.
HHSC 747.301(4) — Notification of Change in Age Range of Children In Care
HHSC risk weight: Medium High. Corrected 2024-10-07. Correction verified 2024-10-04.
-
Other
1 out of 2 dogs did not have current vaccinations.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2024-10-18. Correction verified 2024-10-16.
-
Safety & premises
-
Nov 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 10, 2022 Inspection · Deficiencies cited
-
Supervision & ratios
Complete operational policies were not available for review during inspection.
HHSC 747.207(1) — Policies Comply with Rules
HHSC risk weight: Medium High. Corrected 2022-11-17. Correction verified 2022-11-17.
-
Other
A child under the age of 2 was observed watching cartoons on a TV during the inspection. NOTE: This was corrected during inspection. TV was turned off and activities were resumed.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected 2022-11-10. Correction verified 2022-11-17.
-
Supervision & ratios
-
Oct 12, 2022 Inspection · Deficiencies cited
-
Staff background & training
The following trainings were not available for review for training year 2021-2022: -Preventing and responding to emergencies due to food or an allergic reaction. -Handling, storing, and disposing of hazardous materials.
HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
HHSC risk weight: Medium. Corrected 2022-10-26. Correction verified 2022-11-10.
-
Staff background & training
Documentation of orientation for two household members was not available for review.
HHSC 747.1401(a)(2) — Household Members Qualifications - Orientation
HHSC risk weight: Medium. Corrected 2022-10-19. Correction verified 2022-11-10.
-
Supervision & ratios
Operational policies were not available for review during inspection.
HHSC 747.207(1) — Policies Comply with Rules
HHSC risk weight: Medium High. Corrected 2022-10-28. Correction verified 2022-11-10.
-
Other
A written activity plan was not available during inspection.
HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
HHSC risk weight: Medium. Corrected 2022-10-21. Correction verified 2022-11-10.
-
Other
A child under the age of 2 was observed watching cartoons on a TV during the inspection. NOTE: This was corrected during inspection. TV was turned off and activities were resumed.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected 2022-10-12. Correction verified 2022-11-10.
-
Other
Documentation of vaccinations for three dogs were not available for review during inspection
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2022-10-26. Correction verified 2022-11-10.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.