Nancy Edith Garza

2748 MELBA AVE, Mcallen, TX 78503 · Hidalgo County

8cited violations

1serious

7inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-06:30 PM
Phone: (956) 929-6100
Regulated since: May 11, 2005
HHSC IDs: Operation 267930 · number 847235
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 2
Safety & premises 1
Staff background & training 2
Records & paperwork 1
Other 2

Year by year

Year	Violations	Serious	Main categories
2024	2	0	Safety & premises (1), Records & paperwork (1)
2023	1	0	Other (1)
2022	5	1	Supervision & ratios (2), Staff background & training (2), Other (1)

Inspections, investigations & assessments

Nov 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 20, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 13, 2024 Inspection · Deficiencies cited
- Safety & premises
  Ants and animal feces was observed in outdoor play area.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2024-11-18. Correction verified 2024-11-20.
- Records & paperwork
  Employment affidavit was not observed in employee file.
  
  HHSC 747.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2024-11-22. Correction verified 2024-11-18.
HHSC inspection history
Dec 13, 2023 Inspection · Deficiencies cited
- Other
  There was 1 cat observed inside the home. Documentation of vaccination was not available for review.
  
  HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
  
  HHSC risk weight: Medium High. Corrected 2023-12-13. Correction verified 2023-12-14.
HHSC inspection history
Dec 8, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  Operation failed to inform Child Care Regulation about not having a liability insurance for the operation. NOTE: This was corrected by provider informing and verifying information with CCR Inspector.
  
  HHSC 747.211(b) — Liability Insurance Requirements - If No Insurance Then Must Provide Written Proof Annually by Anniversary Date of Issuance
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-12-08.
- Supervision & ratios
  There were 5 cats in the playground area of the operation. Documentation of vaccination was not available for review.
  
  HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
  
  HHSC risk weight: Medium High. Corrected 2022-12-17. Correction verified 2022-12-10.
HHSC inspection history
Feb 4, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 27, 2022 Inspection · Deficiencies cited
- Staff background & training Serious
  A household member turned 14 years of age in September 2020. Background check was ran in March 2021 after the 90 day period, and fingerprints were completed until September 2021 after the individual was made inactive in the background checks of the home. Individual is currently inactive. NOTE: Background check was ran during inspection.
  
  HHSC 745.621(a)(6) — AP Initial background check submitted - between 90 days before and 90 days after non-client resident becomes 14 years
  
  HHSC risk weight: High. Corrected 2022-01-27. Correction verified 2022-02-04.
- Staff background & training
  Primary caregiver was missing 7.5 hours of the 30 annual training hours for training year 2020-2021.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2022-02-07. Correction verified 2022-02-05.
- Other
  Written activity plan was not available for review.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2022-02-04. Correction verified 2022-02-04.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Nancy Edith Garza, 2748 MELBA AVE, Mcallen, TX 78503-8630 (operation ID 267930, operation number 847235), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.