Parental Guidance Adoptions & Family Services

9402 JAYCI HILLS LN, Cypress, TX 77433 · Harris County

4cited violations

3serious

6inspections & investigations

0enforcement actions

Program

Type: Child-placing agency
Ages: -
Hours: 10:00 AM-04:00 PM
Director / administrator: Lorna Smith
Phone: (713) 689-8480
Regulated since: Nov 8, 2017
HHSC IDs: Operation 1278857 · number 1653900- 12311
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Staff background & training 3

Year by year

Year	Violations	Serious	Main categories
2021	4	3	Supervision & ratios (1), Staff background & training (3)

Inspections, investigations & assessments

Dec 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 11, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 16, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 20, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 20, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 21, 2021 Inspection · Deficiencies cited
- Supervision & ratios
  Contact with a child being considered for adoptive placement is not documented in child's record.
  
  HHSC 749.3341(d) — Adoption Preparation-Must document each contact in child's record
  
  HHSC risk weight: Low. Corrected 2021-10-28. Correction verified 2021-10-28.
- Staff background & training Serious
  Two of the four files for adoptive parents were missing normalcy trainings.
  
  HHSC 749.930(c)(3) — Annual Training-Each caregiver must complete 1 hour annual training on Normalcy.
  
  HHSC risk weight: High. Corrected 2021-10-28. Correction verified 2021-10-28.
- Staff background & training Serious
  Two of the four files for adoptive parents were missing training on psychotropic medication.
  
  HHSC 749.930(c)(4) — Annual Training- Caregiver's who administer psychotropic medication must complete psychotropic medication training annually.
  
  HHSC risk weight: Medium High. Corrected 2021-10-28. Correction verified 2021-10-28.
- Staff background & training Serious
  One of the four adoptive parent files was observed to be missing training ono reporting abuse/neglect.
  
  HHSC 749.931(b)(1) — Annual Training-Must include 1 hour of prevention, recognition, and reporting on child abuse, neglect, and exploitation.
  
  HHSC risk weight: Medium High. Corrected 2021-10-28. Correction verified 2021-10-28.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Parental Guidance Adoptions & Family Services, 9402 JAYCI HILLS LN, Cypress, TX 77433-4597 (operation ID 1278857, operation number 1653900- 12311), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.