Tia Ara Childcare Home

1414 PINNACLE FLS, San Antonio, TX 78260 · Bexar County

22cited violations

4serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-05:30 PM
Director / administrator: Araceli Garcia
Phone: (210) 837-8853
Regulated since: Oct 9, 2009
HHSC IDs: Operation 465548 · number 985126
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Illness & medication 2
Supervision & ratios 4
Safety & premises 4
Staff background & training 2
Records & paperwork 2
Other 6

Year by year

Year	Violations	Serious	Main categories
2025	4	0	Supervision & ratios (4)
2024	2	0	Cleanliness & sanitation (2)
2023	6	4	Safety & premises (4), Other (2)
2021	10	0	Illness & medication (2), Staff background & training (2), Records & paperwork (2), Other (4)

Inspections, investigations & assessments

Dec 12, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have documentation of fire extinguisher being serviced.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2025-12-19. Correction verified 2025-12-19.
HHSC inspection history · no longer published by HHSC; kept here
Dec 12, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have documentation of fire extinguisher being serviced.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2025-12-19. Correction verified 2025-12-19.
HHSC inspection history
Apr 22, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  In the two children files the operational policy lacked information on parents' rights and the section where parents sign to acknowledge receipt of those rights.
  
  HHSC 747.501(9) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2025-04-29. Correction verified 2025-04-25.
HHSC inspection history
Apr 22, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  In the two children files the operational policy lacked information on parents' rights and the section where parents sign to acknowledge receipt of those rights.
  
  HHSC 747.501(9) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2025-04-29. Correction verified 2025-04-25.
HHSC inspection history · no longer published by HHSC; kept here
May 2, 2024 Inspection · Deficiencies cited
- Cleanliness & sanitation
  Cleaning supplies is accesible to children in the bathroom used for handwashing and toileting.
  
  HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-05-02.
HHSC inspection history
May 2, 2024 Inspection · Deficiencies cited
- Cleanliness & sanitation
  Cleaning supplies is accesible to children in the bathroom used for handwashing and toileting.
  
  HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-05-02.
HHSC inspection history · no longer published by HHSC; kept here
Sep 29, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 29, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 19, 2023 Inspection · Deficiencies cited
- Safety & premises Serious
  A pillow was observed in the play yard with infant inside. This was corrected at inspection
  
  HHSC 747.2315(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
  
  HHSC risk weight: High. Corrected 2023-09-19. Correction verified 2023-09-29.
- Other Serious
  An infant was observed to be in the play yard wearing a sleep sack that restricted the infants arms inside it. This was corrected at inspection
  
  HHSC 747.2328 — No Swaddling of Infant Unless Completed Sleep Exception Form on File
  
  HHSC risk weight: High. Corrected 2023-09-19. Correction verified 2023-09-29.
- Safety & premises
  Dog feces was found throughout the yard and around the children's play area.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2023-09-20. Correction verified 2023-09-29.
HHSC inspection history
Sep 19, 2023 Inspection · Deficiencies cited
- Safety & premises Serious
  A pillow was observed in the play yard with infant inside. This was corrected at inspection
  
  HHSC 747.2315(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
  
  HHSC risk weight: High. Corrected 2023-09-19. Correction verified 2023-09-29.
- Other Serious
  An infant was observed to be in the play yard wearing a sleep sack that restricted the infants arms inside it. This was corrected at inspection
  
  HHSC 747.2328 — No Swaddling of Infant Unless Completed Sleep Exception Form on File
  
  HHSC risk weight: High. Corrected 2023-09-19. Correction verified 2023-09-29.
- Safety & premises
  Dog feces was found throughout the yard and around the children's play area.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2023-09-20. Correction verified 2023-09-29.
HHSC inspection history · no longer published by HHSC; kept here
Oct 4, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 4, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 10, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 10, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 4, 2021 Inspection · Deficiencies cited
- Staff background & training
  Primary caregiver had 11.5 training hours recorded for the year evaluated, 5/20-4/21.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2021-10-15. Correction verified 2021-10-06.
- Other
  There were two children 18 mos of age present watching television.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected 2021-10-04. Correction verified 2021-11-10.
- Records & paperwork
  One out of eight child files evaluated were missing health provider statements.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2021-10-08. Correction verified 2021-10-07.
- Illness & medication
  Three out of eight child files evaluated were missing immunization records (3 year olds). One additional child (age 3) was missing their MMR immunization.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2021-10-08. Correction verified 2021-10-06.
- Other
  Three out of eight child files evaluated did not contain admission dates for the children enrolled. NOTE: Child files were updated during the inspection and admission dates were entered.
  
  HHSC 747.605(3) — Required Admission Information - Date of Admission
  
  HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2021-10-04.
HHSC inspection history · no longer published by HHSC; kept here
Oct 4, 2021 Inspection · Deficiencies cited
- Staff background & training
  Primary caregiver had 11.5 training hours recorded for the year evaluated, 5/20-4/21.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2021-10-15. Correction verified 2021-10-06.
- Other
  There were two children 18 mos of age present watching television.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected 2021-10-04. Correction verified 2021-11-10.
- Records & paperwork
  One out of eight child files evaluated were missing health provider statements.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2021-10-08. Correction verified 2021-10-07.
- Illness & medication
  Three out of eight child files evaluated were missing immunization records (3 year olds). One additional child (age 3) was missing their MMR immunization.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2021-10-08. Correction verified 2021-10-06.
- Other
  Three out of eight child files evaluated did not contain admission dates for the children enrolled. NOTE: Child files were updated during the inspection and admission dates were entered.
  
  HHSC 747.605(3) — Required Admission Information - Date of Admission
  
  HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2021-10-04.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Tia Ara Childcare Home, 1414 PINNACLE FLS, San Antonio, TX 78260-2489 (operation ID 465548, operation number 985126), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.