Hai Luong

19035 CLOYANNA LN, Humble, TX 77346 · Harris County

11cited violations

1serious

4inspections & investigations

1enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Toddler, Pre-Kindergarten, School
Hours: 08:00 AM-07:00 PM
Phone: (713) 632-5415
Regulated since: Jan 22, 2019
HHSC IDs: Operation 1321149 · number 1684273
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 4
Safety & premises 2
Staff background & training 1
Records & paperwork 3
Other 1

Year by year

Year	Violations	Serious	Main categories
2025	5	0	Supervision & ratios (1), Staff background & training (1), Records & paperwork (2), Other (1)
2024	1	0	Supervision & ratios (1)
2023	3	0	Supervision & ratios (2), Records & paperwork (1)
2021	2	1	Safety & premises (2)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Dec 9, 2025 Inspection · Deficiencies cited
- Staff background & training
  The caregiver did not have a completed affidavit for employment form in the personnel file.
  
  HHSC 747.1207(6) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
  
  HHSC risk weight: Low. Corrected 2025-12-23. Correction verified 2025-12-23.
- Other
  There was no written activity plan available for review.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2025-12-23. Correction verified 2025-12-23.
- Supervision & ratios
  There was not verification of a product safety check was completed at the operation.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2025-12-23. Correction verified 2025-12-23.
- Records & paperwork
  Physician information was not included in all of the children in care's records reviewed.
  
  HHSC 747.605(10) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2025-12-23. Correction verified 2026-01-07.
- Records & paperwork
  Health statements were missing from two out of seven children's records reviewed.
  
  HHSC 747.611(b) — Health Statement on File
  
  HHSC risk weight: Medium. Corrected 2025-12-23. Correction verified 2026-01-06.
HHSC inspection history
Feb 9, 2024 Assessment · Deficiencies cited
- Supervision & ratios
  The operation could not provide a copy of their operational policies. The operation has not provided parents with a copy of their operational policies.
  
  HHSC 747.503 — Provide Parents With Copy of Policies
  
  HHSC risk weight: Medium. Corrected 2024-02-20. Correction verified 2024-02-26.
HHSC inspection history
Dec 21, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The operation has not conducting monthly fire drills.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-12-29. Correction verified 2024-01-25.
- Supervision & ratios
  The operation could not provide a copy of their operational policies. The operation has not provided parents with a copy of their operational policies.
  
  HHSC 747.503 — Provide Parents With Copy of Policies
  
  HHSC risk weight: Medium. Corrected 2024-01-12. Correction verified 2024-02-09.
- Records & paperwork
  During the review of children records 5 out of the 5 records evaluated were found to be missing the health statement.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2024-01-12. Correction verified 2024-01-26.
HHSC inspection history
Dec 16, 2021 Inspection · Deficiencies cited
- Safety & premises Serious
  Smoke detector could not be observed or tested.
  
  HHSC 747.5115 — Smoke Detectors Testing
  
  HHSC risk weight: High. Corrected 2021-12-30. Correction verified 2021-12-29.
- Safety & premises
  All 6 admission forms did not have addresses for all contacts.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2021-12-30. Correction verified 2021-12-29.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Hai Luong, 19035 CLOYANNA LN, Humble, TX 77346-2746 (operation ID 1321149, operation number 1684273), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.