Crystal Montessori

5446 N MESA ST STE F, El Paso, TX 79912 · El Paso County

12cited violations

0serious

18inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 34
Ages: Toddler, Pre-Kindergarten, School
Hours: 08:30 AM-02:30 PM
Director / administrator: Victoria Pannetta
Phone: (915) 260-8727
Regulated since: Feb 15, 2023
HHSC IDs: Operation 1418879 · number 1751713
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 4
Staff background & training 4
Other 2

Year by year

Year	Violations	Main categories
2025	2	Other (2)
2024	4	Staff background & training (4)
2023	2	Supervision & ratios (2)
2022	4	Illness & medication (2), Supervision & ratios (2)

Inspections, investigations & assessments

Dec 8, 2025 Inspection · Deficiencies cited
- Other
  I observed a total of four swings attached to a play structure that must be removed.
  
  HHSC 746.4701(c) — Requirements for Swings - Not Attached to a Composite Structure
  
  HHSC risk weight: Medium High. Corrected 2025-12-12. Correction verified 2025-12-11.
HHSC inspection history · no longer published by HHSC; kept here
Dec 8, 2025 Inspection · Deficiencies cited
- Other
  I observed a total of four swings attached to a play structure that must be removed.
  
  HHSC 746.4701(c) — Requirements for Swings - Not Attached to a Composite Structure
  
  HHSC risk weight: Medium High. Corrected 2025-12-12. Correction verified 2025-12-11.
HHSC inspection history
Jan 16, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jan 16, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 24, 2024 Inspection · Deficiencies cited
- Staff background & training
  During review of annual training records, two employees did not have the required 24 hours of annual trainings on file.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2024-02-23. Correction verified 2024-02-23.
- Staff background & training
  The director did not have all required 30 hours of annual training on file.
  
  HHSC 746.1311(a) — Director Annual Training 30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2024-02-23. Correction verified 2024-02-23.
HHSC inspection history · no longer published by HHSC; kept here
Jan 24, 2024 Inspection · Deficiencies cited
- Staff background & training
  During review of annual training records, two employees did not have the required 24 hours of annual trainings on file.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2024-02-23. Correction verified 2024-02-23.
- Staff background & training
  The director did not have all required 30 hours of annual training on file.
  
  HHSC 746.1311(a) — Director Annual Training 30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2024-02-23. Correction verified 2024-02-23.
HHSC inspection history
Aug 24, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The fire inspection at this operation expired as of 8/19/23. There is no current fire license posted.
  
  HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
  
  HHSC risk weight: Medium High. Corrected 2023-09-01. Correction verified 2023-10-17.
HHSC inspection history · no longer published by HHSC; kept here
Aug 24, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The fire inspection at this operation expired as of 8/19/23. There is no current fire license posted.
  
  HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
  
  HHSC risk weight: Medium High. Corrected 2023-09-01. Correction verified 2023-10-17.
HHSC inspection history
Jan 17, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jan 17, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 14, 2022 Inspection · Deficiencies cited
- Illness & medication
  During review of children's files, one child did not have their required immunization records on file.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2022-11-25. Correction verified 2022-11-15.
HHSC inspection history
Nov 14, 2022 Inspection · Deficiencies cited
- Illness & medication
  During review of children's files, one child did not have their required immunization records on file.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2022-11-25. Correction verified 2022-11-15.
HHSC inspection history · no longer published by HHSC; kept here
Oct 21, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 21, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 23, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 23, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 19, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have an outdoor active play area availalbe during inspection.
  
  HHSC 746.4301(a) — Outdoor Space Requirements - 80 Sq. Feet Per Child
  
  HHSC risk weight: Medium. Corrected 2022-09-02. Correction verified 2022-08-23.
HHSC inspection history · no longer published by HHSC; kept here
Aug 19, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have an outdoor active play area availalbe during inspection.
  
  HHSC 746.4301(a) — Outdoor Space Requirements - 80 Sq. Feet Per Child
  
  HHSC risk weight: Medium. Corrected 2022-09-02. Correction verified 2022-08-23.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Crystal Montessori, 5446 N MESA ST STE F, El Paso, TX 79912-5400 (operation ID 1418879, operation number 1751713), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.