Creative World Child Care & Preschool #2

19610 FM 362 RD, Waller, TX 77484 · Waller County

30cited violations

4serious

14inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 34
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-06:00 PM
Director / administrator: Sandra Watson
Phone: (936) 372-3988
Regulated since: Jan 15, 2004
HHSC IDs: Operation 240539 · number 834789
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 8
Discipline & child guidance 2
Safety & premises 8
Staff background & training 2
Records & paperwork 4
Other 6

Year by year

Year	Violations	Serious	Main categories
2025	2	0	Supervision & ratios (2)
2024	4	0	Supervision & ratios (2), Safety & premises (2)
2023	12	2	Supervision & ratios (4), Safety & premises (2), Staff background & training (2), Records & paperwork (4)
2022	2	0	Other (2)
2021	10	2	Discipline & child guidance (2), Safety & premises (4), Other (4)

Inspections, investigations & assessments

Nov 12, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  Five out of five children files did not have a health statement.
  
  HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
  
  HHSC risk weight: Low. Corrected 2025-11-28. Correction verified 2025-12-01.
HHSC inspection history
Nov 12, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  Five out of five children files did not have a health statement.
  
  HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
  
  HHSC risk weight: Low. Corrected 2025-11-28. Correction verified 2025-12-01.
HHSC inspection history · no longer published by HHSC; kept here
Nov 20, 2024 Inspection · Deficiencies cited
- Safety & premises
  The children outdoor play toys were broken and could cause an unsafe environment.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2024-11-27. Correction verified 2025-01-28.
- Supervision & ratios
  The operational policy was the procedures for supporting inclusive services to children with special care needs.
  
  HHSC 746.501(a)(30) — Written Operational Policies - Support inclusive services
  
  HHSC risk weight: Medium. Corrected 2024-11-27. Correction verified 2024-11-28.
HHSC inspection history
Nov 20, 2024 Inspection · Deficiencies cited
- Safety & premises
  The children outdoor play toys were broken and could cause an unsafe environment.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2024-11-27. Correction verified 2025-01-28.
- Supervision & ratios
  The operational policy was the procedures for supporting inclusive services to children with special care needs.
  
  HHSC 746.501(a)(30) — Written Operational Policies - Support inclusive services
  
  HHSC risk weight: Medium. Corrected 2024-11-27. Correction verified 2024-11-28.
HHSC inspection history · no longer published by HHSC; kept here
Nov 27, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have a current CPSC form available for review.
  
  HHSC 746.4135(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2023-12-01. Correction verified 2023-12-01.
- Safety & premises
  One out of five children files did not have emergency contacts information on the admission sheet.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2023-12-01. Correction verified 2023-12-01.
- Records & paperwork
  One out of three personnel files was missing an affidavit, and was not available for review.
  
  HHSC 746.901(4) — Required Personnel Records - Required Affidavit
  
  HHSC risk weight: Medium Low. Corrected 2023-12-01. Correction verified 2023-12-01.
- Supervision & ratios
  Two out of three employee files was missing a statement stating they received the operational policy.
  
  HHSC 746.901(6)(A) — Required Personnel Records-signed dated statement that employee received child care center's operational policies
  
  HHSC risk weight: Medium. Corrected 2023-12-01. Correction verified 2023-12-01.
- Records & paperwork
  Two out of three staff did not have a sign statement stating they received the personnel policy handbook in their file.
  
  HHSC 746.901(6)(B) — Required Personnel Records-signed dated statement that employee received child care center's personnel policies
  
  HHSC risk weight: Medium Low. Corrected 2023-12-01. Correction verified 2023-12-01.
- Staff background & training Serious
  Two out of three personnel files did not have proof of requested background checks available for review.
  
  HHSC 746.901(7) — Required Personnel Records-Proof of DFPS background checks
  
  HHSC risk weight: High. Corrected 2023-12-01. Correction verified 2023-12-01.
HHSC inspection history
Nov 27, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have a current CPSC form available for review.
  
  HHSC 746.4135(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2023-12-01. Correction verified 2023-12-01.
- Safety & premises
  One out of five children files did not have emergency contacts information on the admission sheet.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2023-12-01. Correction verified 2023-12-01.
- Records & paperwork
  One out of three personnel files was missing an affidavit, and was not available for review.
  
  HHSC 746.901(4) — Required Personnel Records - Required Affidavit
  
  HHSC risk weight: Medium Low. Corrected 2023-12-01. Correction verified 2023-12-01.
- Supervision & ratios
  Two out of three employee files was missing a statement stating they received the operational policy.
  
  HHSC 746.901(6)(A) — Required Personnel Records-signed dated statement that employee received child care center's operational policies
  
  HHSC risk weight: Medium. Corrected 2023-12-01. Correction verified 2023-12-01.
- Records & paperwork
  Two out of three staff did not have a sign statement stating they received the personnel policy handbook in their file.
  
  HHSC 746.901(6)(B) — Required Personnel Records-signed dated statement that employee received child care center's personnel policies
  
  HHSC risk weight: Medium Low. Corrected 2023-12-01. Correction verified 2023-12-01.
- Staff background & training Serious
  Two out of three personnel files did not have proof of requested background checks available for review.
  
  HHSC 746.901(7) — Required Personnel Records-Proof of DFPS background checks
  
  HHSC risk weight: High. Corrected 2023-12-01. Correction verified 2023-12-01.
HHSC inspection history · no longer published by HHSC; kept here
Dec 2, 2022 Inspection · Deficiencies cited
- Other
  There was a fan excessive to the children that was not mounted away from them. This could cause an unsafe environment. Note: This was corrected during the inspection when the director had a caregiver move the fan to the storage room.
  
  HHSC 746.3701(3) — Safety - Air Conditioners, Fans, Heaters Safeguarded
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-12-02.
HHSC inspection history
Dec 2, 2022 Inspection · Deficiencies cited
- Other
  There was a fan excessive to the children that was not mounted away from them. This could cause an unsafe environment. Note: This was corrected during the inspection when the director had a caregiver move the fan to the storage room.
  
  HHSC 746.3701(3) — Safety - Air Conditioners, Fans, Heaters Safeguarded
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-12-02.
HHSC inspection history · no longer published by HHSC; kept here
Jun 15, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 15, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 28, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 28, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 10, 2021 Inspection · Deficiencies cited
- Discipline & child guidance Serious
  The following items were missing from the parent handbook (operational policies provided to parents): 1. How parents can access minimum standards online 2. The phone number for the abuse neglect hotline and the HHS website 3. Abuse Neglect topics: Methods for increasing employee and parent awareness of issues regardingchild abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect; Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect; Strategies for coordination between the center and appropriate community organizations; Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect. 4. Physical activity policies: The benefits of physical activity and outdoor play; The duration of physical activity at your operation, both indoor and outdoor; Each setting in which your physical activity program will take place; A plan to ensure physical activity occurs on days when extreme weather conditions prohibit or limit outdoor play.
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2021-12-27. Correction verified 2021-12-28.
- Safety & premises
  A monthly checklist for November was not completed. The following hazards were observed during the walk through: two broken cars for children to use.
  
  HHSC 746.4751(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
  
  HHSC risk weight: Medium. Corrected 2021-12-17. Correction verified 2021-12-20.
- Other
  The use zone to the side of the slide was approximately 3 foot; it should extend 6 foot on both sides of the slide.
  
  HHSC 746.4805(a) — Measurement of Use Zone for Slides - in Front of Access and on Sides
  
  HHSC risk weight: Medium High. Corrected 2021-12-27. Correction verified 2021-12-28.
- Other
  The use zone for the front/back of the swings was only 9 foot to the front and 9 foot to the back; the swing height is approximately 6 foot tall. The use zone should be 12 feet to the front and 12 feet to the back.
  
  HHSC 746.4807(a) — Measurement of Use Zone for Swings - in Front and Rear
  
  HHSC risk weight: Medium High. Corrected 2021-12-27. Correction verified 2021-12-28.
- Safety & premises
  The emergency contact address was missing for 2 children records at the time of inspection.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2021-12-27. Correction verified 2021-12-28.
HHSC inspection history
Dec 10, 2021 Inspection · Deficiencies cited
- Discipline & child guidance Serious
  The following items were missing from the parent handbook (operational policies provided to parents): 1. How parents can access minimum standards online 2. The phone number for the abuse neglect hotline and the HHS website 3. Abuse Neglect topics: Methods for increasing employee and parent awareness of issues regardingchild abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect; Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect; Strategies for coordination between the center and appropriate community organizations; Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect. 4. Physical activity policies: The benefits of physical activity and outdoor play; The duration of physical activity at your operation, both indoor and outdoor; Each setting in which your physical activity program will take place; A plan to ensure physical activity occurs on days when extreme weather conditions prohibit or limit outdoor play.
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2021-12-27. Correction verified 2021-12-28.
- Safety & premises
  A monthly checklist for November was not completed. The following hazards were observed during the walk through: two broken cars for children to use.
  
  HHSC 746.4751(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
  
  HHSC risk weight: Medium. Corrected 2021-12-17. Correction verified 2021-12-20.
- Other
  The use zone to the side of the slide was approximately 3 foot; it should extend 6 foot on both sides of the slide.
  
  HHSC 746.4805(a) — Measurement of Use Zone for Slides - in Front of Access and on Sides
  
  HHSC risk weight: Medium High. Corrected 2021-12-27. Correction verified 2021-12-28.
- Other
  The use zone for the front/back of the swings was only 9 foot to the front and 9 foot to the back; the swing height is approximately 6 foot tall. The use zone should be 12 feet to the front and 12 feet to the back.
  
  HHSC 746.4807(a) — Measurement of Use Zone for Swings - in Front and Rear
  
  HHSC risk weight: Medium High. Corrected 2021-12-27. Correction verified 2021-12-28.
- Safety & premises
  The emergency contact address was missing for 2 children records at the time of inspection.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2021-12-27. Correction verified 2021-12-28.
HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Creative World Child Care & Preschool #2, 19610 FM 362 RD, Waller, TX 77484-5005 (operation ID 240539, operation number 834789), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.