Heart Of Jesus Preschool

416 WHISTLERS WAY, Spring Branch, TX 78070 · Comal County

18cited violations

2serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-05:30 PM
Director / administrator: Irene Ortega
Phone: (830) 488-7898
Regulated since: Jan 24, 2024
HHSC IDs: Operation 1453632 · number 1780136
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Supervision & ratios 2
Safety & premises 2
Staff background & training 2
Records & paperwork 2
Other 8

Year by year

Year	Violations	Serious	Main categories
2026	2	0	Staff background & training (2)
2025	2	0	Supervision & ratios (2)
2023	14	2	Cleanliness & sanitation (2), Safety & premises (2), Records & paperwork (2), Other (8)

Inspections, investigations & assessments

Jan 6, 2026 Inspection · Deficiencies cited
- Staff background & training
  One of three staff files reviewed did not have a current certificate in pediatric first aid.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2026-01-13. Correction verified 2026-01-09.
HHSC inspection history · no longer published by HHSC; kept here
Jan 6, 2026 Inspection · Deficiencies cited
- Staff background & training
  One of three staff files reviewed did not have a current certificate in pediatric first aid.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2026-01-13. Correction verified 2026-01-09.
HHSC inspection history
Jan 13, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  The parent's rights were not available to review in the operation policy.
  
  HHSC 747.501(9) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2025-01-17. Correction verified 2025-01-15.
HHSC inspection history · no longer published by HHSC; kept here
Jan 13, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  The parent's rights were not available to review in the operation policy.
  
  HHSC 747.501(9) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2025-01-17. Correction verified 2025-01-15.
HHSC inspection history
May 23, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 23, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 5, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 5, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 6, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 6, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 4, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 4, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 8, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 8, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 28, 2023 Inspection · Deficiencies cited
- Cleanliness & sanitation
  The playground area had dog poop that had not been cleaned up prior to inspection. I discussed with owner the importance of cleaning the playground area every morning prior to receiving children for the day.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-06-30.
- Other Serious
  Ammunition was stored in the safe with the weapon. CI: Owner removed ammunition and stored in seperate locked safe box.
  
  HHSC 747.3505(b) — Ammunition Kept Separate, Locked and Inaccessible to Children
  
  HHSC risk weight: High. Corrected 2023-08-04. Correction verified 2023-06-28.
- Records & paperwork
  There are two dogs in the home. Only Bailey's vaccination record was provided for review.
  
  HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
  
  HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-07-13.
- Other
  Both dogs in the home are missing the statement of health from the veterinarian.
  
  HHSC 747.3703(b) — Animals at Center - Statement of Health from Veterinarian
  
  HHSC risk weight: Medium. Corrected 2023-08-04. Correction verified 2023-07-13.
- Other
  The first aid kit was missing the tweezers.
  
  HHSC 747.3803(a)(8) — First Aid Kit Incomplete - Tweezers
  
  HHSC risk weight: Medium. Corrected 2023-08-04. Correction verified 2023-06-30.
- Other
  The first aid kit was missing disposable gloves.
  
  HHSC 747.3803(a)(9) — First Aid Kit Incomplete - Waterproof, disposable gloves
  
  HHSC risk weight: Medium. Corrected 2023-08-04. Correction verified 2023-06-30.
- Safety & premises
  The play structure has a papa san swing and overhead rings/trapeze bar that fall under equipment restrictions for children under the age of 3 yrs.
  
  HHSC 747.4405(b)(4) — Equipment Prohibited for Younger Than 4 Yrs - Over-head Rings
  
  HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-06-30.
HHSC inspection history · no longer published by HHSC; kept here
Jun 28, 2023 Inspection · Deficiencies cited
- Cleanliness & sanitation
  The playground area had dog poop that had not been cleaned up prior to inspection. I discussed with owner the importance of cleaning the playground area every morning prior to receiving children for the day.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-06-30.
- Other Serious
  Ammunition was stored in the safe with the weapon. CI: Owner removed ammunition and stored in seperate locked safe box.
  
  HHSC 747.3505(b) — Ammunition Kept Separate, Locked and Inaccessible to Children
  
  HHSC risk weight: High. Corrected 2023-08-04. Correction verified 2023-06-28.
- Records & paperwork
  There are two dogs in the home. Only Bailey's vaccination record was provided for review.
  
  HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
  
  HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-07-13.
- Other
  Both dogs in the home are missing the statement of health from the veterinarian.
  
  HHSC 747.3703(b) — Animals at Center - Statement of Health from Veterinarian
  
  HHSC risk weight: Medium. Corrected 2023-08-04. Correction verified 2023-07-13.
- Other
  The first aid kit was missing the tweezers.
  
  HHSC 747.3803(a)(8) — First Aid Kit Incomplete - Tweezers
  
  HHSC risk weight: Medium. Corrected 2023-08-04. Correction verified 2023-06-30.
- Other
  The first aid kit was missing disposable gloves.
  
  HHSC 747.3803(a)(9) — First Aid Kit Incomplete - Waterproof, disposable gloves
  
  HHSC risk weight: Medium. Corrected 2023-08-04. Correction verified 2023-06-30.
- Safety & premises
  The play structure has a papa san swing and overhead rings/trapeze bar that fall under equipment restrictions for children under the age of 3 yrs.
  
  HHSC 747.4405(b)(4) — Equipment Prohibited for Younger Than 4 Yrs - Over-head Rings
  
  HHSC risk weight: Medium High. Corrected 2023-08-04. Correction verified 2023-06-30.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Heart of Jesus Preschool, 416 WHISTLERS WAY, Spring Branch, TX 78070-0089 (operation ID 1453632, operation number 1780136), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.