Martha Castillo

5219 EBONY, San Antonio, TX 78228 · Bexar County

8cited violations

0serious

10inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-05:30 PM
Phone: (210) 434-8711
Regulated since: Feb 23, 1996
HHSC IDs: Operation 144899 · number 520446
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 2
Safety & premises 2
Records & paperwork 2

Year by year

Year	Violations	Main categories
2026	2	Illness & medication (2)
2024	2	Safety & premises (2)
2023	4	Supervision & ratios (2), Records & paperwork (2)

Inspections, investigations & assessments

Jan 6, 2026 Inspection · Deficiencies cited
- Illness & medication
  The operational policies were missing the following items: illness and exclusion criteria, procedures for dispensing medication, procedures for handling medical emergencies and the promotion of indoor and outdoor physical activity.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2026-01-19. Correction verified 2026-01-13.
HHSC inspection history
Jan 6, 2026 Inspection · Deficiencies cited
- Illness & medication
  The operational policies were missing the following items: illness and exclusion criteria, procedures for dispensing medication, procedures for handling medical emergencies and the promotion of indoor and outdoor physical activity.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2026-01-19. Correction verified 2026-01-13.
HHSC inspection history · no longer published by HHSC; kept here
Jan 7, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 7, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jan 3, 2024 Inspection · Deficiencies cited
- Safety & premises
  Three children's records did not have a complete emergency contact.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2024-01-08. Correction verified 2024-01-04.
HHSC inspection history
Jan 3, 2024 Inspection · Deficiencies cited
- Safety & premises
  Three children's records did not have a complete emergency contact.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2024-01-08. Correction verified 2024-01-04.
HHSC inspection history · no longer published by HHSC; kept here
Jan 4, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  Operational policies were missing durations for promoting indoor/outdoor physical activity.
  
  HHSC 747.501(8)(A) — Written Operational Policies - Duration of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2023-01-11. Correction verified 2023-01-09.
- Records & paperwork
  Two of six children's records evaluated did not have a health statement on file.
  
  HHSC 747.611(b) — Health Statement on File
  
  HHSC risk weight: Medium. Corrected 2023-01-18. Correction verified 2023-01-18.
HHSC inspection history
Jan 4, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  Operational policies were missing durations for promoting indoor/outdoor physical activity.
  
  HHSC 747.501(8)(A) — Written Operational Policies - Duration of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2023-01-11. Correction verified 2023-01-09.
- Records & paperwork
  Two of six children's records evaluated did not have a health statement on file.
  
  HHSC 747.611(b) — Health Statement on File
  
  HHSC risk weight: Medium. Corrected 2023-01-18. Correction verified 2023-01-18.
HHSC inspection history · no longer published by HHSC; kept here
Jan 20, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 20, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Martha Castillo, 5219 EBONY, San Antonio, TX 78228-2717 (operation ID 144899, operation number 520446), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.