Catalina Nevarez

12724 TUSCAN HILLS PL, El Paso, TX 79938 · El Paso County

10cited violations

0serious

4inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-05:30 PM
Phone: (915) 539-3377
Regulated since: Sep 14, 2010
HHSC IDs: Operation 740388 · number 1211206
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 1
Supervision & ratios 3
Safety & premises 2
Food & allergies 1
Staff background & training 1
Other 2

Year by year

Year	Violations	Main categories
2025	3	Supervision & ratios (1), Safety & premises (1), Staff background & training (1)
2024	2	Safety & premises (1), Other (1)
2023	4	Cleanliness & sanitation (1), Supervision & ratios (2), Other (1)
2022	1	Food & allergies (1)

Inspections, investigations & assessments

Dec 3, 2025 Inspection · Deficiencies cited
- Safety & premises
  There were no emergency phone numbers posted on the parent board.
  
  HHSC 747.403(a) — Required Posting of Emergency Telephone Numbers
  
  HHSC risk weight: Medium. Corrected 2025-12-19. Correction verified 2025-12-15.
- Supervision & ratios
  The operation did not have a 2912 form, pre employement affidavit in the personnel file.
  
  HHSC 747.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
  
  HHSC risk weight: Medium Low. Corrected 2025-12-19. Correction verified 2025-12-15.
- Staff background & training
  No proof of a background check was in the personnel file.
  
  HHSC 747.901(7) — Personnel Records-Proof of Background Check Request
  
  HHSC risk weight: Medium. Corrected 2025-12-19. Correction verified 2025-12-12.
HHSC inspection history
Mar 19, 2024 Inspection · Deficiencies cited
- Safety & premises
  Air Conditioner Unit does not have a protective border placed around the outdoor unit that keeps children from having access to cooling equipment.
  
  HHSC 747.3501(3) — Safety - Air Conditioners, Fans, Heaters Safeguarded
  
  HHSC risk weight: Medium High. Corrected 2024-03-29. Correction verified 2024-04-01.
- Other
  There was no annual Consumer Product Safety Sheet placed on the parent board.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2024-03-29. Correction verified 2024-04-01.
HHSC inspection history
Apr 4, 2023 Inspection · Deficiencies cited
- Other
  During inspection, a household member acting as a substitute caregiver was observed supervising one child without primary caregiver being present. The household member is not a qualified substitute caregiver. This was corrected at inspection after primary caregiver arrived and took over the care of the children.
  
  HHSC 747.207(2) — Assistant Caregivers and Substitutes Comply with Minimum Standard Rules
  
  HHSC risk weight: Medium High. Corrected 2023-04-28. Correction verified 2023-04-27.
- Supervision & ratios
  The operation failed to notify licensing of field trip services having been offered. This was corrected at inspection after primary caregiver informed she will no longer be doing field trips.
  
  HHSC 747.301(6) — Notification of Additional Services Offered
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-04-04.
- Cleanliness & sanitation
  During inspection, some disinfecting and sanitizing aerosol cans were accessible to children. Photos taken. This was corrected at inspection after the containers were removed and placed in an area no longer accessible to children. Photos taken.
  
  HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-04-04.
- Supervision & ratios
  The operation did not practice a fire drill for the month of March 2023. This was corrected at inspection after a fire drill was practiced to make the operation become current. The children were able to safely exit the child care home within 3 minutes.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-04-04.
HHSC inspection history
Jan 28, 2022 Inspection · Deficiencies cited
- Food & allergies
  One infant still on formula who is transition to solid food did not have monthly feeding instructions. A monthly feeding instruction form was provided to permit holder.
  
  HHSC 747.2321(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2022-01-31. Correction verified 2022-02-07.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Catalina Nevarez, 12724 TUSCAN HILLS PL, El Paso, TX 79938-4384 (operation ID 740388, operation number 1211206), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.