Cypress Trails Childcare Center

22801 ALDINE WESTFIELD RD, Spring, TX 77373 · Harris County

52cited violations

4serious

18inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 136
Ages: Pre-Kindergarten, School
Hours: 03:30 PM-06:00 PM
Director / administrator: Jennifer Gros
Phone: (281) 353-2436
Regulated since: Aug 9, 2019
HHSC IDs: Operation 1321038 · number 1684193
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 4
Discipline & child guidance 2
Safety & premises 14
Staff background & training 16
Records & paperwork 16

Year by year

Year	Violations	Serious	Main categories
2026	2	0	Staff background & training (2)
2025	22	0	Supervision & ratios (2), Safety & premises (2), Staff background & training (8), Records & paperwork (10)
2023	2	0	Safety & premises (2)
2022	26	4	Supervision & ratios (2), Discipline & child guidance (2), Safety & premises (10), Staff background & training (6), Records & paperwork (6)

Inspections, investigations & assessments

Jan 14, 2026 Assessment · Deficiencies cited
- Staff background & training
  Training hours for personnel staff was not made available for review.
  
  HHSC 744.901(6) — Required Personnel Records -Training Hours
  
  HHSC risk weight: Medium. Corrected 2026-01-30. Correction verified 2026-01-28.
HHSC inspection history · no longer published by HHSC; kept here
Jan 14, 2026 Assessment · Deficiencies cited
- Staff background & training
  Training hours for personnel staff was not made available for review.
  
  HHSC 744.901(6) — Required Personnel Records -Training Hours
  
  HHSC risk weight: Medium. Corrected 2026-01-30. Correction verified 2026-01-28.
HHSC inspection history
Nov 18, 2025 Inspection · Deficiencies cited
- Staff background & training
  One caregiver requires orientation training who was hired 8/2025.
  
  HHSC 744.1301(a)(1)(A) — Training Requirements for Employees - Orientation
  
  HHSC risk weight: Medium High. Corrected 2025-12-05. Correction verified 2026-01-12.
- Records & paperwork
  Three employees did not have form 2985 in their files.
  
  HHSC 744.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2025-12-05. Correction verified 2025-12-18.
- Records & paperwork
  Three files did not have Form 2912.
  
  HHSC 744.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
  
  HHSC risk weight: Medium Low. Corrected 2025-12-05. Correction verified 2025-12-17.
- Staff background & training
  One personnel file did not have the required 15 clock hours of training.
  
  HHSC 744.901(6) — Required Personnel Records -Training Hours
  
  HHSC risk weight: Medium. Corrected 2025-12-19. Correction verified 2026-01-14.
HHSC inspection history · no longer published by HHSC; kept here
Nov 18, 2025 Inspection · Deficiencies cited
- Staff background & training
  One caregiver requires orientation training who was hired 8/2025.
  
  HHSC 744.1301(a)(1)(A) — Training Requirements for Employees - Orientation
  
  HHSC risk weight: Medium High. Corrected 2025-12-05. Correction verified 2026-01-12.
- Records & paperwork
  Three employees did not have form 2985 in their files.
  
  HHSC 744.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2025-12-05. Correction verified 2025-12-18.
- Records & paperwork
  Three files did not have Form 2912.
  
  HHSC 744.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
  
  HHSC risk weight: Medium Low. Corrected 2025-12-05. Correction verified 2025-12-17.
- Staff background & training
  One personnel file did not have the required 15 clock hours of training.
  
  HHSC 744.901(6) — Required Personnel Records -Training Hours
  
  HHSC risk weight: Medium. Corrected 2025-12-19. Correction verified 2026-01-14.
HHSC inspection history
Nov 5, 2025 Inspection · Deficiencies cited
- Safety & premises
  A fire drill was not conducted in the month of October 2025.
  
  HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2025-11-14. Correction verified 2025-11-18.
- Records & paperwork
  Personnel records were not made available during the inspection.
  
  HHSC 744.901 — Required Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-11-14. Correction verified 2025-11-18.
HHSC inspection history
Nov 5, 2025 Inspection · Deficiencies cited
- Safety & premises
  A fire drill was not conducted in the month of October 2025.
  
  HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2025-11-14. Correction verified 2025-11-18.
- Records & paperwork
  Personnel records were not made available during the inspection.
  
  HHSC 744.901 — Required Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-11-14. Correction verified 2025-11-18.
HHSC inspection history · no longer published by HHSC; kept here
Jul 22, 2025 Assessment · Deficiencies cited
- Supervision & ratios
  It was found that the operation operates in the month of July while the current months for operating reflect that June and July the operation is closed.
  
  HHSC 744.301(6) — Notification of Change in Hours, Days, Months of Operation
  
  HHSC risk weight: Medium. Corrected 2025-07-29. Correction verified 2025-07-23.
- Records & paperwork
  It was found that director changes were not reported when a new director was made in 1/2025.
  
  HHSC 744.303(4) — Report Change in Director
  
  HHSC risk weight: Medium High. Corrected 2025-07-29. Correction verified 2025-07-22.
- Records & paperwork
  It was found that a controlling person ceased to be a controlling person in 12/2024, and a new individual who should have been a controlling person was not made a controlling person from 1/2025 to 6/2025.
  
  HHSC 744.305(a)(7) — Report Change in Controlling Person
  
  HHSC risk weight: Medium High. Corrected 2025-07-29. Correction verified 2025-07-22.
- Staff background & training
  It was found that two subjects no longer associated with the operation do not have inactive background checks.
  
  HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
  
  HHSC risk weight: Medium. Corrected 2025-07-29. Correction verified 2025-07-22.
- Staff background & training
  It was found that the people list had not been validated since 2023.
  
  HHSC 745.651(2)(A) — Background Check Validation - Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
  
  HHSC risk weight: Medium. Corrected 2025-07-29. Correction verified 2025-07-22.
HHSC inspection history · no longer published by HHSC; kept here
Jul 22, 2025 Assessment · Deficiencies cited
- Supervision & ratios
  It was found that the operation operates in the month of July while the current months for operating reflect that June and July the operation is closed.
  
  HHSC 744.301(6) — Notification of Change in Hours, Days, Months of Operation
  
  HHSC risk weight: Medium. Corrected 2025-07-29. Correction verified 2025-07-23.
- Records & paperwork
  It was found that director changes were not reported when a new director was made in 1/2025.
  
  HHSC 744.303(4) — Report Change in Director
  
  HHSC risk weight: Medium High. Corrected 2025-07-29. Correction verified 2025-07-22.
- Records & paperwork
  It was found that a controlling person ceased to be a controlling person in 12/2024, and a new individual who should have been a controlling person was not made a controlling person from 1/2025 to 6/2025.
  
  HHSC 744.305(a)(7) — Report Change in Controlling Person
  
  HHSC risk weight: Medium High. Corrected 2025-07-29. Correction verified 2025-07-22.
- Staff background & training
  It was found that two subjects no longer associated with the operation do not have inactive background checks.
  
  HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
  
  HHSC risk weight: Medium. Corrected 2025-07-29. Correction verified 2025-07-22.
- Staff background & training
  It was found that the people list had not been validated since 2023.
  
  HHSC 745.651(2)(A) — Background Check Validation - Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
  
  HHSC risk weight: Medium. Corrected 2025-07-29. Correction verified 2025-07-22.
HHSC inspection history
Nov 14, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 14, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 14, 2023 Inspection · Deficiencies cited
- Safety & premises
  There had not been a fire drill done for this school year.
  
  HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-11-17. Correction verified 2023-12-04.
HHSC inspection history
Nov 14, 2023 Inspection · Deficiencies cited
- Safety & premises
  There had not been a fire drill done for this school year.
  
  HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-11-17. Correction verified 2023-12-04.
HHSC inspection history · no longer published by HHSC; kept here
Dec 2, 2022 Inspection · Deficiencies cited
- Safety & premises
  A copy of a recent fire inspection report had still not been located. An extension granted.
  
  HHSC 744.801(10) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
  
  HHSC risk weight: Medium. Corrected 2023-02-06. Correction verified 2023-02-07.
HHSC inspection history
Dec 2, 2022 Inspection · Deficiencies cited
- Safety & premises
  A copy of a recent fire inspection report had still not been located. An extension granted.
  
  HHSC 744.801(10) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
  
  HHSC risk weight: Medium. Corrected 2023-02-06. Correction verified 2023-02-07.
HHSC inspection history · no longer published by HHSC; kept here
Nov 10, 2022 Inspection · Deficiencies cited
- Staff background & training
  Of the two personnel records evaluated, one has not completed orientation to the child care center.
  
  HHSC 744.1301(1)(A) — Training Requirements for Employees - Orientation
  
  HHSC risk weight: Medium High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Staff background & training
  Two staff have not completed the required 15 clock hours of annual training for their respective training year. The caregivers will need to complete 15 clock hours of make-up training that will not count towards the current training year.
  
  HHSC 744.1301(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
  
  HHSC risk weight: Medium High. Corrected 2023-01-10. Correction verified 2022-12-02.
- Discipline & child guidance Serious
  The operational policies is lacking the following information: 1. Hours, days, and months of operation 2. Meals that are served 3. How parents will be notified of policy changes 4. Procedures for parents to review and discuss questions or concerns with the director 5. Procedures for parents to visit the operation without prior approval 6. Procedures for parents to participate in the centers activities 7. Procedures for parents to review a copy of the operation's most recent Licensing inspection report and how the parent may access the minimum standards online 8. Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website 9. Staff vaccination policy
  
  HHSC 744.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Safety & premises
  The center is not conducting fire drills during the hours of the after-school program.
  
  HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Supervision & ratios Serious
  The Emergency Preparedness Plan is lacking the following information: 1. How children with limited mobility or need assistance will be evacuated 2. A copy of the evacuation and relocation diagram 3. How children will be accounted for at the relocations site 4. The emergency telephone number on file with Child Care Regulation 5. Who is responsible for communicating with local emergency authorities and Child Care Regulation 6. How the parent contact, emergency contact, emergency medical authorization forms and sign in/out logs will be evacuated 7. How children will be cared for until the emergency is over
  
  HHSC 744.501(22) — Written Operational Policies - Emergency Preparedness Plans
  
  HHSC risk weight: High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Safety & premises
  Of the 10 children's records evaluated, two lacked authorization for emergency medical care.
  
  HHSC 744.605(12) — Required Admission Information-Emergency Medical Authorization
  
  HHSC risk weight: Medium High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Safety & premises
  Of the 10 children's records evaluated, four lacked the address for the emergency contact and one lacked the phone numbers for the emergency contacts.
  
  HHSC 744.605(6) — Required Admission Information-Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Safety & premises
  A copy of the most recent fire inspection was not available for review.
  
  HHSC 744.801(10) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
  
  HHSC risk weight: Medium. Corrected 2022-11-17. Correction verified 2022-12-02.
- Records & paperwork
  A copy of the current health inspection was not available for review.
  
  HHSC 744.801(11) — Required Records Maintained and Made Available - Sanitation Inspection Report
  
  HHSC risk weight: Medium. Corrected 2022-11-17. Correction verified 2022-12-02.
- Staff background & training
  Personnel files were not available for review for the director and two staff.
  
  HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
  
  HHSC risk weight: Medium. Corrected 2022-11-17. Correction verified 2022-12-02.
- Records & paperwork
  The director and one staff are not keeping a record of the dates and hours worked at the after-school care program.
  
  HHSC 744.801(4) — Required Records Maintained and Made Available - Employees' Attendance
  
  HHSC risk weight: Medium. Corrected 2022-11-11. Correction verified 2022-12-02.
- Records & paperwork
  Of the two personnel records evaluated, one lacked a notarized affidavit.
  
  HHSC 744.901(4) — Required Personnel Records - Required Affidavit
  
  HHSC risk weight: Medium Low. Corrected 2022-11-17. Correction verified 2022-12-02.
HHSC inspection history · no longer published by HHSC; kept here
Nov 10, 2022 Inspection · Deficiencies cited
- Staff background & training
  Of the two personnel records evaluated, one has not completed orientation to the child care center.
  
  HHSC 744.1301(1)(A) — Training Requirements for Employees - Orientation
  
  HHSC risk weight: Medium High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Staff background & training
  Two staff have not completed the required 15 clock hours of annual training for their respective training year. The caregivers will need to complete 15 clock hours of make-up training that will not count towards the current training year.
  
  HHSC 744.1301(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
  
  HHSC risk weight: Medium High. Corrected 2023-01-10. Correction verified 2022-12-02.
- Discipline & child guidance Serious
  The operational policies is lacking the following information: 1. Hours, days, and months of operation 2. Meals that are served 3. How parents will be notified of policy changes 4. Procedures for parents to review and discuss questions or concerns with the director 5. Procedures for parents to visit the operation without prior approval 6. Procedures for parents to participate in the centers activities 7. Procedures for parents to review a copy of the operation's most recent Licensing inspection report and how the parent may access the minimum standards online 8. Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website 9. Staff vaccination policy
  
  HHSC 744.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Safety & premises
  The center is not conducting fire drills during the hours of the after-school program.
  
  HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Supervision & ratios Serious
  The Emergency Preparedness Plan is lacking the following information: 1. How children with limited mobility or need assistance will be evacuated 2. A copy of the evacuation and relocation diagram 3. How children will be accounted for at the relocations site 4. The emergency telephone number on file with Child Care Regulation 5. Who is responsible for communicating with local emergency authorities and Child Care Regulation 6. How the parent contact, emergency contact, emergency medical authorization forms and sign in/out logs will be evacuated 7. How children will be cared for until the emergency is over
  
  HHSC 744.501(22) — Written Operational Policies - Emergency Preparedness Plans
  
  HHSC risk weight: High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Safety & premises
  Of the 10 children's records evaluated, two lacked authorization for emergency medical care.
  
  HHSC 744.605(12) — Required Admission Information-Emergency Medical Authorization
  
  HHSC risk weight: Medium High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Safety & premises
  Of the 10 children's records evaluated, four lacked the address for the emergency contact and one lacked the phone numbers for the emergency contacts.
  
  HHSC 744.605(6) — Required Admission Information-Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2022-11-17. Correction verified 2022-12-02.
- Safety & premises
  A copy of the most recent fire inspection was not available for review.
  
  HHSC 744.801(10) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
  
  HHSC risk weight: Medium. Corrected 2022-11-17. Correction verified 2022-12-02.
- Records & paperwork
  A copy of the current health inspection was not available for review.
  
  HHSC 744.801(11) — Required Records Maintained and Made Available - Sanitation Inspection Report
  
  HHSC risk weight: Medium. Corrected 2022-11-17. Correction verified 2022-12-02.
- Staff background & training
  Personnel files were not available for review for the director and two staff.
  
  HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
  
  HHSC risk weight: Medium. Corrected 2022-11-17. Correction verified 2022-12-02.
- Records & paperwork
  The director and one staff are not keeping a record of the dates and hours worked at the after-school care program.
  
  HHSC 744.801(4) — Required Records Maintained and Made Available - Employees' Attendance
  
  HHSC risk weight: Medium. Corrected 2022-11-11. Correction verified 2022-12-02.
- Records & paperwork
  Of the two personnel records evaluated, one lacked a notarized affidavit.
  
  HHSC 744.901(4) — Required Personnel Records - Required Affidavit
  
  HHSC risk weight: Medium Low. Corrected 2022-11-17. Correction verified 2022-12-02.
HHSC inspection history
Nov 12, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 12, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Cypress Trails Childcare Center, 22801 ALDINE WESTFIELD RD, Spring, TX 77373-6566 (operation ID 1321038, operation number 1684193), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.