Hope Jackson

14517 SANDIFER ST, Austin, TX 78725 · Travis County

6cited violations

2serious

9inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-05:30 PM
Director / administrator: Hope Jackson
Phone: (512) 276-3873
Regulated since: Dec 29, 2023
HHSC IDs: Operation 1444100 · number 1772221
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Safety & premises 2
Records & paperwork 1
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	1	0	Other (1)
2024	2	2	Safety & premises (2)
2023	3	0	Supervision & ratios (1), Records & paperwork (1), Other (1)

Inspections, investigations & assessments

Feb 2, 2026 Inspection · Deficiencies cited
- Other
  The television was on while while 3 children under 2 years old were in care and in the room with the tv.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-02-02.
HHSC inspection history
Jun 16, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 5, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 30, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 14, 2024 Inspection · Deficiencies cited
- Safety & premises Serious
  An infant was observed on a bean bag during the inspection. This was corrected at inspection when the infant was picked up.
  
  HHSC 747.2315(a)(4) — Prohibited Equipment for Infants - Bean Bags, Waterbeds, Foam Pads
  
  HHSC risk weight: High. Corrected 2024-05-14. Correction verified 2024-05-30.
- Safety & premises Serious
  An infant was not placed in their own crib to sleep. During the inspection the infant was moved but woken up during the transition.
  
  HHSC 747.2327(a) — AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant
  
  HHSC risk weight: High. Corrected 2024-05-14. Correction verified 2024-05-30.
HHSC inspection history
Nov 27, 2023 Inspection · Deficiencies cited
- Other
  One infant in care did not have parent signed feeding instructions available during inspection.
  
  HHSC 747.2321(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
  
  HHSC risk weight: Medium. Corrected 2023-11-30. Correction verified 2023-11-27.
HHSC inspection history
Oct 23, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The operational policies did not contain information on how to review the most recent inspection form, find Minimum Standards online, the HHSC website, and how to call licensing. The operation does not currently have infants enrolled but is permited to provide care for infants. There were no operational policies regarding infant safe sleep available during inspection. The primary caregiver corrected this at inspection by adding information for these items to the operational policies during inspection.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-10-23.
- Records & paperwork
  Out of 4 children records reviewed, 2 children did not have health statements.
  
  HHSC 747.611(b) — Health Statement on File
  
  HHSC risk weight: Medium. Corrected 2023-11-06. Correction verified 2023-11-01.
HHSC inspection history
Sep 22, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 21, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Hope Jackson, 14517 SANDIFER ST, Austin, TX 78725-1859 (operation ID 1444100, operation number 1772221), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.