Janice Franklin

11947 SILVER CANYON CT, Houston, TX 77067 · Harris County

20cited violations

2serious

3inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-06:00 PM
Phone: (832) 907-2865
Regulated since: Sep 23, 1998
HHSC IDs: Operation 119281 · number 405692
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Supervision & ratios 3
Safety & premises 6
Food & allergies 1
Staff background & training 3
Records & paperwork 2
Other 4

Year by year

Year	Violations	Serious	Main categories
2026	6	0	Safety & premises (2), Staff background & training (1), Records & paperwork (1), Other (2)
2024	7	1	Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Food & allergies (1), Staff background & training (1), Records & paperwork (1), Other (1)
2022	7	1	Supervision & ratios (2), Safety & premises (3), Staff background & training (1), Other (1)

Inspections, investigations & assessments

Jan 21, 2026 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver received 22 of the 30 clock hours of training of the September 2024-September 2025 training year.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2026-02-23. Correction verified 2026-03-02.
- Other
  Parents have not been notified in writing that the home lacks liability insurance.
  
  HHSC 747.213(a) — AP Parent Notification of Liability Insurance - If No Insurance Must Notify Parent in Writing at Enrollment
  
  HHSC risk weight: Medium High. Corrected 2026-01-21. Correction verified 2026-01-28.
- Other
  Children were observed napping on the sofa and not a non-absorbent mat or cot.
  
  HHSC 747.4303(a) — Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
  
  HHSC risk weight: Medium. Corrected 2026-01-28. Correction verified 2026-01-29.
- Safety & premises
  The fire extinguisher has not been serviced within the last year.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2026-01-28. Correction verified 2026-01-28.
- Safety & premises
  The safety seats used to transport children have expired.
  
  HHSC 747.5407(b) — Child Passenger Safety Seat System - Not expired or damaged in accident
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-01-21.
- Records & paperwork
  Of the two children's records evaluated, one lacked a health statement from the parent listing the name/address of the doctor who has examined the child within the past year.
  
  HHSC 747.611(a) — Required Health Statement
  
  HHSC risk weight: Low. Corrected 2026-01-28. Correction verified 2026-01-28.
HHSC inspection history
Jan 31, 2024 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver did not receive 3 clock hours of training in management techniques, staff leadership or staff supervision.
  
  HHSC 747.1309(e)(2) — Primary Caregiver Annual Training - More Than 5 Years Experience
  
  HHSC risk weight: Low. Corrected 2024-02-29. Correction verified 2024-02-29.
- Other
  There were uncovered outlets in the areas used by children. This was corrected at inspection.
  
  HHSC 747.3501(1) — Safety - Electrical Outlets Covered
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-01-31.
- Supervision & ratios
  The operational policies does not include a safe sleep policy. This was corrected at inspection.
  
  HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-01-31.
- Safety & premises
  Of the two children's records evaluated, the following information was missing: 1. One lacked the names and phone numbers of people who can pick up the child. 2. One lacked the phone number for the child's doctor 3. One lacked the name, address and phone number for the child's doctor. 4. One lacked authorization for emergency medical care 5. Both lacked information on any special needs the children may have.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2024-02-14. Correction verified 2024-02-21.
- Records & paperwork
  Both chidren's records lacked a health statement from a health care professional.
  
  HHSC 747.611(a) — Required Health Statement
  
  HHSC risk weight: Low. Corrected 2024-02-14. Correction verified 2024-02-21.
- Illness & medication Serious
  One child was behind with required immunizations.
  
  HHSC 747.613(a) — Required Immunizations
  
  HHSC risk weight: High. Corrected 2024-03-14. Correction verified 2024-03-19.
- Food & allergies
  The child care home is not keeping menus showing all meals and snacks served to the children.
  
  HHSC 747.801(4) — Records Maintained and Made Available - Menus
  
  HHSC risk weight: Medium. Corrected 2024-02-14. Correction verified 2024-02-21.
HHSC inspection history
Jan 11, 2022 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver did not have any of the required training for the current training year.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2022-03-22. Correction verified 2022-03-09.
- Supervision & ratios
  The operational policy observed during inspection was incomplete.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2022-02-22. Correction verified 2022-02-21.
- Other
  The first aid kit was observed to be missing the first aide guide, adhesive tape, and gauzes.
  
  HHSC 747.3803(a) — First Aid Kit - Complete Kit
  
  HHSC risk weight: Medium. Corrected 2022-02-04. Correction verified 2022-02-03.
- Safety & premises
  The diagram did not have documented designated location outside where adults and children can meet safely.
  
  HHSC 747.5007(3) — Emergency Evacuation and Relocation Diagram - Designated Location
  
  HHSC risk weight: Medium High. Corrected 2022-02-04. Correction verified 2022-02-04.
- Safety & premises
  The diagram did not have a designated location inside where adults and children can take shelter.
  
  HHSC 747.5007(4) — Emergency Evacuation and Relocation Diagram - Designated Location Inside
  
  HHSC risk weight: Medium High. Corrected 2022-02-04. Correction verified 2022-02-04.
- Supervision & ratios Serious
  A complete emergency preparedness plan was not available for review during inspection.
  
  HHSC 747.501(12) — Written Operational Policies - Emergency Preparedness Plan
  
  HHSC risk weight: High. Corrected 2022-02-22. Correction verified 2022-02-21.
- Safety & premises
  Documentaion listing the fire drills was not available for review during inspection.
  
  HHSC 747.801(1) — Records Maintained and Made Available - Children's Records
  
  HHSC risk weight: Medium. Corrected 2022-02-22. Correction verified 2022-02-21.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Janice Franklin, 11947 SILVER CANYON CT, Houston, TX 77067-1053 (operation ID 119281, operation number 405692), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.