Owlates Childcare, LLC
1739 SW LOOP 410 STE 301, San Antonio, TX 78227 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 111
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 04:30 AM-07:30 PM
- Director / administrator
- Tisha Percival
- Phone
- (210) 373-5376
- Regulated since
- Mar 16, 2023
- HHSC IDs
- Operation 1420725 · number 1753030
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 1 | Supervision & ratios (1), Staff background & training (1) |
| 2025 | 5 | 1 | Cleanliness & sanitation (1), Supervision & ratios (2), Safety & premises (1), Other (1) |
| 2024 | 1 | 1 | Staff background & training (1) |
| 2023 | 8 | 3 | Cleanliness & sanitation (1), Supervision & ratios (3), Discipline & child guidance (1), Safety & premises (1), Staff background & training (1), Other (1) |
| 2022 | 5 | 1 | Illness & medication (1), Supervision & ratios (2), Staff background & training (1), Other (1) |
Inspections, investigations & assessments
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Feb 4, 2026 Inspection · Deficiencies cited
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Staff background & training
Two staff files did not have the required clock hours available for review.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2026-02-18. Correction verified 2026-02-19.
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Supervision & ratios Serious
The operation did not have a current annual fire inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2026-03-02. Correction verified 2026-03-18.
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Staff background & training
-
Jul 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 11, 2025 Inspection · Deficiencies cited
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Supervision & ratios
A 4 year old child was combined in the infant room with the youngest infant being 16 months old exceeding the 18 month gap. Corrected at inspection when the child was moved back to their classroom.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-06-11.
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Other
Three classrooms had the lights off during naptime making the rooms dark and difficult to see where the children were laying at.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected 2025-06-11. Correction verified 2025-07-07.
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Supervision & ratios
-
Feb 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 5, 2025 Inspection · Deficiencies cited
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Supervision & ratios
There was a child in care before the listed operating times.
HHSC 746.301(6) — Notification of Change in Hours, Days, Months of Operation
HHSC risk weight: Medium. Corrected 2025-02-05. Correction verified 2025-02-26.
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Cleanliness & sanitation Serious
During the walk through inspection, several classrooms were observed having the cleaning solution bottles at hands reach of children.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected 2025-02-05. Correction verified 2025-02-26.
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Safety & premises
During the walk-through inspection, a projector with it's power cords was on top of a shelf that was accessible to children. The cords were dangling across toys that were on the shelf.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-02-05. Correction verified 2025-02-26.
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Supervision & ratios
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Jun 25, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
One caregiver in the toddler classroom was observed working in the classrooms supervising children without receiving a letter of eligibility. One caregiver in the Pre-school classroom was observed working in the classrooms supervising children without receiving a letter of eligibility. NOTE: This was corrected when the caregivers left the facility.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-06-25. Correction verified 2024-07-09.
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Staff background & training Serious
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Jun 20, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Mar 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 1, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
Caregiver was observed caring for children without an eligible background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-06-01. Correction verified 2023-06-01.
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Staff background & training Serious
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May 18, 2023 Inspection · Deficiencies cited
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Supervision & ratios
The infant room had 5 children in care with a specified age group of 0-12 months.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2023-05-18. Correction verified 2023-06-01.
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Safety & premises
A lit candle was observed on a shelf in the 3-4 year old classroom. Note: This was corrected at inspection when the candle was put out.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-05-18. Correction verified 2023-06-01.
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Supervision & ratios
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Apr 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 12, 2023 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the evidence gathered through the investigation conducted, it can be determined that the operation was not in compliance with the minimum standards.
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2023-05-10. Correction verified 2023-05-18.
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Supervision & ratios
Based on the evidence gathered it can be stated that an operation staff did not use positive statements when comforting children.
HHSC 746.1203(5) — Responsibilities of Caregivers - Interact positively with children
HHSC risk weight: Medium High. Corrected 2023-05-10. Correction verified 2023-05-18.
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Discipline & child guidance Serious
Based on the evidence gathered, there is evidence to state that an operation staff spanked children while in care when they misbehaved.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2023-05-10. Correction verified 2023-05-18.
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Supervision & ratios Serious
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Mar 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 23, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 16, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 2, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
Two classrooms were observed with children's meals served on the bare table. This was corrected at inspection when their food was placed on napkins.
HHSC 746.3317(6) — Food Service and Preparation Requirement - Use Sanitary Holders
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-02.
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Cleanliness & sanitation
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Jan 25, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jan 4, 2023 Inspection · Deficiencies cited
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Other
During inspection a child was observed repeatedly being turned onto their tummy and not allowed to stand up off of the cot. This was corrected at inspection when the caregiver then allowed the child to get up out of the cot.
HHSC 746.2905(1) — Children Not Required to Sleep - May Not Force Child to Sleep
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-01-04.
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Other
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Dec 21, 2022 Inspection · Deficiencies cited
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Other
A childcare was observed to have no lighting and doors closed for naptime.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected 2022-12-21. Correction verified 2023-01-04.
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Illness & medication
Two of four childrens files did not have updated immunization records. Two of four childrens files did not have signed physicians healthcare statements.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2022-12-30. Correction verified 2023-01-04.
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Staff background & training
One of four employee files did not have verification that they meet age/education qualification.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2022-12-30. Correction verified 2022-12-30.
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Other
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Nov 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 21, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The health inspection has not been conducted at operation.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2022-09-30. Correction verified 2022-09-26.
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Supervision & ratios Serious
The fire inspection has not been conducted at operation.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2022-09-30. Correction verified 2022-09-29.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.