Alphabest @ Pink - Frisco
3650 OVERHILL DR, Frisco, TX 75033 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 119
- Ages
- Pre-Kindergarten, School
- Hours
- 02:50 PM-06:30 PM
- Phone
- (866) 300-7750
- Regulated since
- Jan 20, 2006
- HHSC IDs
- Operation 275720 · number 850839
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 11 | 9 | Cleanliness & sanitation (1), Supervision & ratios (1), Safety & premises (2), Staff background & training (2), Other (5) |
| 2023 | 3 | 1 | Safety & premises (1), Food & allergies (1), Other (1) |
Inspections, investigations & assessments
-
Dec 19, 2025 Assessment · Deficiencies cited
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Staff background & training Serious
Site director qualifications for education are needed.
HHSC 744.1017(a) — Site Director Qualifications
HHSC risk weight: Medium High. Corrected 2026-01-23. Correction verified 2026-01-26.
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Staff background & training Serious
-
Dec 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 4, 2025 Inspection · Deficiencies cited
-
Supervision & ratios Serious
A caregiver was observed on her phone and eating chips while supervising children in the gym during today's inspection.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-12-04. Correction verified 2025-12-16.
-
Cleanliness & sanitation Serious
It was observed today that children didn't wash their hands prior to eating a snack.
HHSC 744.2517(1) — Children Handwashing Before Eating
HHSC risk weight: Medium High. Corrected 2025-12-04. Correction verified 2025-12-16.
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Safety & premises Serious
1 child enrolled doesn't have a parent signature on their FARE form. 1 child that has a treenut allergy doesn't have a completed FARE form.
HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
HHSC risk weight: Medium High. Corrected 2026-01-08. Correction verified 2026-02-04.
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Staff background & training Serious
Licensing wasn't notified and qualifications haven't been provided for the new designated site director.
HHSC 744.303(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2025-12-04. Correction verified 2025-12-19.
-
Safety & premises Serious
There is no documentation of a recently practiced fire drill.
HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2025-12-18. Correction verified 2025-12-16.
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Supervision & ratios Serious
-
Oct 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 8, 2025 Report · Deficiencies cited (self-report)
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Other Serious
This standard was evaluated for this investigation. Poor judgement was used when referring to children as being annoying.
HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-11-04. Correction verified 2025-12-04.
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Other Serious
This standard was evaluated for this investigation. Based on the information provided, it was determined that children were being yelled at.
HHSC 744.2105(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2025-11-04. Correction verified 2025-12-04.
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Other Serious
-
Sep 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 15, 2025 Inspection · Deficiencies cited
-
Other
The program doesn't have documentation of current lliability insurance for review.
HHSC 744.203(1) — Liability Insurance Requirements - Have Coverage of at Least $300,000 For Each Occurrence of Negligence
HHSC risk weight: Medium. Corrected 2025-05-20. Correction verified 2025-06-17.
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Other
Keeping Children Safe poster is needed for Licensing binder.
HHSC 744.401(3) — Posting Requirements-Keeping Children Safe
HHSC risk weight: Medium. Corrected 2025-05-20. Correction verified 2025-06-17.
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Other
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Feb 5, 2025 Assessment · Deficiencies cited
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Other Serious
The program location hasn't had a designated site director for a significant amount of time.
HHSC 744.201(4) — Designating Director
HHSC risk weight: Medium High. Corrected 2025-02-19. Correction verified 2025-03-28.
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Other Serious
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Jun 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 11, 2023 Inspection · Deficiencies cited
-
Other
Children in care were observed on a school tablet watching Youtube during today's inspection.
HHSC 744.2007(b)(1) — Screen Time Activities - Related to Planned Activities
HHSC risk weight: Medium. Corrected 2023-09-11. Correction verified 2023-10-13.
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Safety & premises Serious
Documentation of fire drills was reviewed. There is no documentation that a fire drill was practced for the month of August.
HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2023-09-25. Correction verified 2023-10-13.
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Food & allergies
Daily snack menu wasn't available for review during today's inspection.
HHSC 744.401(6) — Posting Requirements - Daily Menu, Including All Snacks and Meals Prepared or Served
HHSC risk weight: Medium. Corrected 2023-09-25. Correction verified 2023-10-13.
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Other
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Sep 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 1, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.