Norma Leon

5030 DOUBLE EAGLE DR, Pasadena, TX 77505 · Harris County

14cited violations

2serious

6inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-07:00 PM
Phone: (713) 679-1878
Regulated since: Jul 24, 2008
HHSC IDs: Operation 362467 · number 901491
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 4
Safety & premises 2
Staff background & training 6
Records & paperwork 2

Year by year

Year	Violations	Serious	Main categories
2026	6	2	Staff background & training (4), Records & paperwork (2)
2024	2	0	Safety & premises (2)
2022	6	0	Supervision & ratios (4), Staff background & training (2)

Inspections, investigations & assessments

Feb 20, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  During inspection on 02/20/2026, it was determined the background check for household resident was inactivated.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2026-02-21. Correction verified 2026-02-20.
- Records & paperwork
  Seven children's records evaluated were missing the school's name and phone number on file.
  
  HHSC 747.605(13) — Required Admission Information - School Information for School-age Child
  
  HHSC risk weight: Medium. Corrected 2026-03-16. Correction verified 2026-03-06.
- Staff background & training
  I did not observe the current annual training certificates for the primary caregiver.
  
  HHSC 747.801(3) — Records Maintained and Made Available - Personnel and Training
  
  HHSC risk weight: Medium. Corrected 2026-03-06. Correction verified 2026-03-06.
HHSC inspection history · no longer published by HHSC; kept here
Feb 20, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  During inspection on 02/20/2026, it was determined the background check for household resident was inactivated.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2026-02-21. Correction verified 2026-02-20.
- Records & paperwork
  Seven children's records evaluated were missing the school's name and phone number on file.
  
  HHSC 747.605(13) — Required Admission Information - School Information for School-age Child
  
  HHSC risk weight: Medium. Corrected 2026-03-16. Correction verified 2026-03-06.
- Staff background & training
  I did not observe the current annual training certificates for the primary caregiver.
  
  HHSC 747.801(3) — Records Maintained and Made Available - Personnel and Training
  
  HHSC risk weight: Medium. Corrected 2026-03-06. Correction verified 2026-03-06.
HHSC inspection history
Feb 26, 2024 Inspection · Deficiencies cited
- Safety & premises
  There was a broken fence, broken tree limbs, and contruction equipment in the outdoor play area.
  
  HHSC 747.4407(b) — Maintenance Procedures for Active Play Space - Hazards Removed or Repaired
  
  HHSC risk weight: Medium High. Corrected 2024-03-11. Correction verified 2024-03-06.
HHSC inspection history · no longer published by HHSC; kept here
Feb 26, 2024 Inspection · Deficiencies cited
- Safety & premises
  There was a broken fence, broken tree limbs, and contruction equipment in the outdoor play area.
  
  HHSC 747.4407(b) — Maintenance Procedures for Active Play Space - Hazards Removed or Repaired
  
  HHSC risk weight: Medium High. Corrected 2024-03-11. Correction verified 2024-03-06.
HHSC inspection history
Feb 28, 2022 Inspection · Deficiencies cited
- Staff background & training
  The caregivers CPR/first aid expired in January 2022.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2022-03-25. Correction verified 2022-03-07.
- Supervision & ratios
  The operation does not have an emergency preparedness plan in place.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2022-03-07. Correction verified 2022-03-07.
- Supervision & ratios
  The operation has not had recent fire drills.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2022-03-07. Correction verified 2022-03-07.
HHSC inspection history · no longer published by HHSC; kept here
Feb 28, 2022 Inspection · Deficiencies cited
- Staff background & training
  The caregivers CPR/first aid expired in January 2022.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2022-03-25. Correction verified 2022-03-07.
- Supervision & ratios
  The operation does not have an emergency preparedness plan in place.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2022-03-07. Correction verified 2022-03-07.
- Supervision & ratios
  The operation has not had recent fire drills.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2022-03-07. Correction verified 2022-03-07.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Norma Leon, 5030 DOUBLE EAGLE DR, Pasadena, TX 77505-3846 (operation ID 362467, operation number 901491), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.