Alphabest @ Roanoke - Northwest
1401 LANCELOT DR, Roanoke, TX 76262 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 188
- Ages
- Pre-Kindergarten, School
- Hours
- 02:30 PM-06:30 PM
- Phone
- (979) 571-1665
- Regulated since
- Feb 14, 2018
- HHSC IDs
- Operation 1280872 · number 1655517
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 0 | Supervision & ratios (1) |
| 2025 | 12 | 3 | Supervision & ratios (7), Safety & premises (1), Staff background & training (2), Other (2) |
| 2024 | 4 | 3 | Illness & medication (1), Supervision & ratios (3) |
| 2022 | 1 | 0 | Safety & premises (1) |
Inspections, investigations & assessments
-
Feb 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 18, 2026 Assessment · Deficiencies cited
-
Supervision & ratios
The operation has not provided the Childcare Regulations with the required paperwork for a designated site director.
HHSC 744.201(4) — Designating Director
HHSC risk weight: Medium High. Corrected 2026-02-18. Correction verified 2026-03-12.
-
Supervision & ratios
-
Feb 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 16, 2025 Report · Deficiencies cited (self-report)
-
Other Serious
Based on information gathered through the course of the investigation, it was determined that a caregiver did not exercise good judgment by allowing a student to sit in their lap and engage in hugging in a manner that is inappropriate. The investigation also found that the caregiver was carrying children on his hip and holding them in his arms in a manner inconsistent with appropriate caregiving practices.
HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-08-19. Correction verified 2025-08-19.
-
Other Serious
-
Jun 20, 2025 Report · Deficiencies cited (self-report)
-
Safety & premises
Based on information gathered during the investigation, it was determined that a child in care was injured on a trampoline during an off-site field trip.
HHSC 744.3105(a)(3) — Prohibited Equipment - Trampolines - Except if Less Than 4 Feet, 12 Inches or Less Above Resilient Material
HHSC risk weight: Medium High. Corrected 2025-08-05. Correction verified 2025-08-05.
-
Safety & premises
-
Jun 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 13, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
During the investigation, it was determined that a child was able to run away from the operation and into the neighborhood across the street.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-07-11. Correction verified 2025-07-23.
-
Other
Based on the information gathered during the investigation, it was determined that the accommodation plan was not issued by a health care professional or qualified professional affiliated with the local school district.
HHSC 744.2009(1) — Planned activities designed to meet special care needs-Accommodations
HHSC risk weight: Medium High. Corrected 2025-07-25. Correction verified 2025-07-23.
-
Supervision & ratios Serious
-
May 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 6, 2025 Assessment · Deficiencies cited
-
Supervision & ratios
The operation has not submitted the required educational information needed for a caregiver that was submitted site director to submit on March 31, 2025.
HHSC 744.1037(a)(3) — Documentation for Directors - Verification of Meeting Requirements
HHSC risk weight: Medium. Corrected 2025-05-06. Correction verified 2025-06-04.
-
Supervision & ratios
-
Mar 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 27, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
The former site director did not use good judgment by starting a group text message with three children at the operation while she was employed. During that time, the site director shared personal information and other adults' private information with the children.
HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-04-22. Correction verified 2025-05-09.
-
Supervision & ratios Serious
-
Feb 27, 2025 Inspection · Deficiencies cited
-
Staff background & training
Four staff records were reviewed and CPR/First Aid were not present.
HHSC 744.1315(a) — Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking.
HHSC risk weight: Medium High. Corrected 2025-03-13. Correction verified 2025-03-27.
-
Staff background & training
-
Feb 12, 2025 Inspection · Deficiencies cited
-
Staff background & training
Four staff records were reviewed and CPR/First Aid was not present.
HHSC 744.1315(a) — Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking.
HHSC risk weight: Medium High. Corrected 2025-02-26. Correction verified 2025-02-27.
-
Supervision & ratios
THe operation does not have documentation showing that monthly playground checks are being conducted.
HHSC 744.3113(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
HHSC risk weight: Medium. Corrected 2025-02-26. Correction verified 2025-02-27.
-
Supervision & ratios
The operation's emergency preparedness plan is incomplete.
HHSC 744.3553(1) — Emergency Preparedness Plan - Evacuation, Relocation, Sheltering/Lock-Down Procedures
HHSC risk weight: Medium High. Corrected 2025-02-26. Correction verified 2025-02-27.
-
Supervision & ratios
The operation does not have any documentation that monthly drills have been conducted.
HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2025-02-26. Correction verified 2025-02-27.
-
Supervision & ratios
The operation's staff does not have access to children's records.
HHSC 744.801(1) — Required Records Maintained and Made Available - Children's Records
HHSC risk weight: Medium. Corrected 2025-02-26. Correction verified 2025-02-27.
-
Staff background & training
-
Jan 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 12, 2024 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
Based on information obtained during the investigation, it was determined that caregivers were not supervising children appropriately which resulted in a child exposing themself to another child.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-12-10. Correction verified 2024-12-17.
-
Illness & medication
The operation did not notify one family involved in the investigation of the incident. The other child's family did not sign the incident report that was sent via email.
HHSC 744.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium High. Corrected 2025-01-06. Correction verified 2025-01-13.
-
Supervision & ratios Serious
-
Sep 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 2, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Aug 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 31, 2024 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-08-28. Correction verified 2024-09-03.
-
Supervision & ratios Serious
-
Jul 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 12, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jul 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 2, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
May 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 24, 2024 Inspection · Deficiencies cited
-
Supervision & ratios Serious
A child in care was observed coming from the older children playground and ringing the doorbell alone to gain access to the budilding, unsupervised.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-04-24. Correction verified 2024-05-02.
-
Supervision & ratios Serious
-
May 16, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 25, 2022 Inspection · Deficiencies cited
-
Safety & premises
One child has an indicated allergy with no food allergy emergency plan on file.
HHSC 744.605(16) — Required Admission Information-Food Allergy Emergency Plan
HHSC risk weight: Medium High. Corrected 2022-09-01. Correction verified 2022-09-20.
-
Safety & premises
-
Oct 13, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.