Clara Ketner
250 W AUSTIN AVE, Cooper, TX 75432 · Delta County
Program
- Type
- Registered child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-05:30 PM
- Phone
- (903) 335-0506
- Regulated since
- Sep 6, 2019
- HHSC IDs
- Operation 1338609 · number 1696750
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 4 | 3 | Illness & medication (1), Supervision & ratios (2), Staff background & training (1) |
| 2024 | 5 | 4 | Supervision & ratios (2), Safety & premises (1), Staff background & training (1), Other (1) |
| 2023 | 6 | 4 | Illness & medication (1), Supervision & ratios (2), Discipline & child guidance (1), Staff background & training (2) |
| 2022 | 10 | 4 | Illness & medication (2), Supervision & ratios (2), Discipline & child guidance (1), Safety & premises (3), Staff background & training (1), Records & paperwork (1) |
Inspections, investigations & assessments
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Oct 8, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
The primary caregiver lacked 10.5 hours training to complete last years annual training.
HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
HHSC risk weight: Medium High. Corrected 2025-11-08. Correction verified 2025-10-23.
-
Supervision & ratios Serious
One child's record evaluated did not have parent signed documentation to show that the operation notified the parent of the child in care in writing that you do not carry liability insurance.
HHSC 747.213(a) — AP Parent Notification of Liability Insurance - If No Insurance Must Notify Parent in Writing at Enrollment
HHSC risk weight: Medium High. Corrected 2025-10-09. Correction verified 2025-10-09.
-
Supervision & ratios Serious
The operation did not have documentation of current vaccines for one of the dogs in the home.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2025-10-31. Correction verified 2025-10-09.
-
Illness & medication
A sampling of children records were evaluated. One child's record lacked their date of admission. One child's record lacked the address of their designated contact. One child's record lacked the names and telephone numbers of persons other than a parent to whom the child may be released. Two children's records lacked documentation the parents received a copy of the operational policies. Two children's records lacked a health statement. One child's record lacked an immunization record. One child's immunization record was observed incomplete. Provided a list of the children and their missing information to the primary caregiver at inspection.
HHSC 747.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2025-11-08. Correction verified 2025-10-23.
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Staff background & training Serious
-
Aug 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 6, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
One caregiver was observed supervising 14 children, ages 2 years, 2 years, 3 years, 3 years, 4 years, 4 years, 4 years, 4 years, 5 years, 5 years, 5 years, 7 years, 9 years, and 11 years at inspection. These numbers exceed the numbers allowed in a Registered Child Care Home with one caregiver. This was discussed with the primary caregiver.
HHSC 747.1701 — Child/ Caregiver Ratio - Registered Child Care Home
HHSC risk weight: Medium High. Corrected 2024-08-06. Correction verified 2024-08-09.
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Supervision & ratios Serious
Fourteen children were present at inspection. These numbers exceed the operations licensed capacity. This was discussed with the primary caregiver. This was corrected at inspection as two children were picked up.
HHSC 747.207(10) — AP Never exceed capacity of the home
HHSC risk weight: High. Corrected 2024-08-06. Correction verified 2024-08-09.
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Safety & premises Serious
A composite play structure was observed on the playground that contained a glider swing.
HHSC 747.4403(5) — Prohibited Equipment- Multiple Occupancy Swings
HHSC risk weight: Medium High. Corrected 2024-08-19. Correction verified 2024-08-09.
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Other Serious
A composite structure was observed on the playground that contained swings and slide that did not meet use zones.
HHSC 747.4607(a) — Measurement of Use Zone for Swings - in Front and Rear
HHSC risk weight: Medium High. Corrected 2024-08-19. Correction verified 2024-08-09.
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Supervision & ratios Serious
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Aug 2, 2024 Report · Deficiencies cited
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Staff background & training
The primary caregiver did not have documentation of their education qualification.
HHSC 747.901(2) — Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2024-08-09. Correction verified 2024-08-07.
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Staff background & training
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Dec 7, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
The primary caregiver did not have current CPR/First Aid training.
HHSC 747.1303(2)(A) — Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-01-07. Correction verified 2024-01-07.
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Staff background & training Serious
The primary caregiver lacked 10 hours training to complete last years annual training.
HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
HHSC risk weight: Medium High. Corrected 2023-12-29. Correction verified 2023-12-13.
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Discipline & child guidance Serious
The operational policies were evaluated and lacked the following written procedures: 1) Safe sleep policy; 2) animals; 3) promotion of indoor and out door activity at your home, both indoor and outdoor; 4) procedures for parents to visit the home any time without having to secure prior approval; 5) procedures for parent to review a copy of the child care homes most recent inspection report and how parents may access the standards online; 6) instructions on how a parent may contact the local licensing office, access the Texas Abuse and Neglect Hotline (1-800-252-5400), and access the HHSC website (www.hhs.texas.gov).
HHSC 747.207(1) — Policies Comply with Rules
HHSC risk weight: Medium High. Corrected 2023-12-29. Correction verified 2024-01-16.
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Supervision & ratios Serious
The operation did not have documentation that they have notified parents of 4 children enrolled that the operation does not carry liability insurance.
HHSC 747.213(a) — AP Parent Notification of Liability Insurance - If No Insurance Must Notify Parent in Writing at Enrollment
HHSC risk weight: Medium High. Corrected 2023-12-08. Correction verified 2023-12-08.
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Illness & medication
A sampling of children records were evaluated. One child's record lacked the address of their designated contact; two children's immunization records were observed incomplete; three children's records lacked a health statement.
HHSC 747.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2024-01-15. Correction verified 2024-01-16.
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Supervision & ratios
The operation did not have a current menu available for all snacks and meals served nor menus available for the past three months of all snacks and meals served.
HHSC 747.801(4) — Records Maintained and Made Available - Menus
HHSC risk weight: Medium. Corrected 2023-12-11. Correction verified 2023-12-13.
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Staff background & training Serious
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May 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 4, 2022 Inspection · Deficiencies cited
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Supervision & ratios
Seven children were observed in care, ages 2 years, 2 years, 2 years, 3 years, 3 years, 4 years, and 4 years. These numbers exceed the ratios allowed in a Registered Child Care Home. This was discussed with the primary caregiver.
HHSC 747.1603(1) — Determining Child/Caregiver Ratios - Basis
HHSC risk weight: Medium Low. Corrected 2022-05-04. Correction verified 2022-05-10.
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Supervision & ratios
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Apr 19, 2022 Inspection · Deficiencies cited
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Safety & premises Serious
This standard was reviewed as a follow-up to a previous inspection and found deficient. A partial string of rusted barbed wire was observed above the top of one side of the fence around the playground. A metal pole from the fence was protruding out from the fence.
HHSC 747.3501 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2022-04-29. Correction verified 2022-05-04.
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Safety & premises Serious
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Mar 23, 2022 Inspection · Deficiencies cited
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Safety & premises Serious
One string of rusted barbed wire was observed above the top of one side of the fence around the playground.
HHSC 747.3501 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2022-04-06. Correction verified 2022-04-19.
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Illness & medication
This standard was reviewed on 3/23/2022 as a follow-up to a previous inspection and found deficient. One child's record lacked information regarding whether or not the child has diagnosed food allergies. One child's record lacked documentation that the parent received and reviewed a copy of the operational policies. One child's record lacked an immunization record. One child's record lacked a health statement.
HHSC 747.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2022-04-06. Correction verified 2022-04-04.
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Safety & premises Serious
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Feb 9, 2022 Inspection · Deficiencies cited
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Staff background & training
The primary caregiver lacked training in the following topics to complete last year's annual training: (1) Emergency preparedness; (2) Preventing and controlling the spread of communicable diseases, including immunizations; (3) Preventing and responding to emergencies due to food or an allergic reaction; (4) Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; and (5) Handling, storing, and disposing of hazardous materials.
HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
HHSC risk weight: Medium. Corrected 2022-02-28. Correction verified 2022-02-21.
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Discipline & child guidance Serious
The operational policies were evaluated and lacked the following written policies and procedures: 1) animals; 2) Promotion of indoor and outdoor physical activity that is consistent with Subchapter F of this chapter (A-C); 3) Procedures for the parent to review a copy of the child-care home's most recent Licensing inspection report and how the parent may access the minimum standards online; 4) Instructions on how the parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website.
HHSC 747.207(1) — Policies Comply with Rules
HHSC risk weight: Medium High. Corrected 2022-02-23. Correction verified 2022-03-07.
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Supervision & ratios
The menus maintained did not include what the operation has served for snack each day. This was corrected at inspection as the operation wrote in what is being served for snack.
HHSC 747.3113(1) — Maintain Menus
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-02-09.
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Safety & premises Serious
The Emergency Preparedness Plan was evaluated and laced written procedures for the following: 1) An emergency evacuation and relocation diagram and 2) Name and address of the alternative shelter away from the home you will use as needed.
HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
HHSC risk weight: Medium High. Corrected 2022-02-23. Correction verified 2022-03-07.
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Illness & medication
A sampling of children records were evaluated. One child's record lacked their date of admission. Two childre's records lacked the address of their designated contact. One child's record lacked emergency care authorization. One child's record lacked the complete address of their physician and the physicians phone number. Two children's record lacked infomration regarding whether or not the child has diagnosed food allergies. One child's record lacked documentation that the parent received and reviewed a copy of the operational policies. One child's record lacked na immunization record. Two children's immunization record were observed incomplete. One child's record lacked a health statement.
HHSC 747.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2022-03-09. Correction verified 2022-03-23.
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Records & paperwork
The primary caregivers record lacked a notarized affidavit.
HHSC 747.901(4) — Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2022-02-23. Correction verified 2022-03-07.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.