Alphabest @ Hall ? Prosper
1001 STAR MEADOW DRIVE, Prosper, TX 75078 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 100
- Ages
- School
- Hours
- 02:30 PM-06:30 PM
- Phone
- (866) 300-7750
- Regulated since
- Jul 17, 2023
- HHSC IDs
- Operation 1416734 · number 1750135
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 0 | Staff background & training (1) |
| 2025 | 4 | 0 | Safety & premises (1), Staff background & training (3) |
| 2024 | 10 | 3 | Supervision & ratios (2), Safety & premises (1), Staff background & training (2), Records & paperwork (1), Other (4) |
| 2023 | 2 | 1 | Supervision & ratios (1), Other (1) |
| 2022 | 17 | 2 | Cleanliness & sanitation (1), Illness & medication (2), Supervision & ratios (5), Discipline & child guidance (1), Safety & premises (3), Food & allergies (1), Staff background & training (3), Other (1) |
Inspections, investigations & assessments
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Mar 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 4, 2026 Inspection · Deficiencies cited
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Staff background & training
Two staff were missing personnel records available for review.
HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2026-03-11. Correction verified 2026-03-05.
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Staff background & training
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May 23, 2025 Assessment · No deficiencies cited
No violations cited on this visit.
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Mar 13, 2025 Inspection · Deficiencies cited
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Staff background & training
Three out of four files reviewed did not have all 15 required annual training.
HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
HHSC risk weight: Medium. Corrected 2025-04-25. Correction verified 2025-06-18.
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Staff background & training
Two out of four files reviewed did not have CPR/First aid training available for review.
HHSC 744.1315(b) — Each caregiver, operation director, program director, and site director Pediatric CPR
HHSC risk weight: Medium High. Corrected 2025-03-27. Correction verified 2025-03-27.
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Safety & premises
The emergency telephone numbers were not available for review during the visit.
HHSC 744.401(8) — Posting Requirements - Telephone Numbers
HHSC risk weight: Low. Corrected 2025-03-20. Correction verified 2025-06-17.
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Staff background & training
Two out of six files were not available at the operation or headquarters during the visit.
HHSC 744.803(b) — Required Records Storage - Training Records
HHSC risk weight: Medium Low. Corrected 2025-03-27. Correction verified 2025-03-25.
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Staff background & training
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Aug 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 16, 2024 Report · Deficiencies cited (self-report)
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Records & paperwork Serious
Based on the gatherings during the investigation, it was determined there is evidence to support the school failed to report Child Care Licensing within 48 hours of incident that involved risk to a child.
HHSC 744.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2024-09-03. Correction verified 2024-09-13.
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Records & paperwork Serious
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Apr 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2024 Inspection · Deficiencies cited
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Staff background & training
Two people who have not worked at the operation for several weeks still have active background checks.
HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
HHSC risk weight: Medium. Corrected 2024-02-13. Correction verified 2024-02-28.
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Staff background & training
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Feb 1, 2024 Inspection · Deficiencies cited
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Staff background & training
A highschool student who is not enrolled in an approved Child Care Career Program was observed supervising children at the operation.
HHSC 744.1107(b)(3) — Caregiver Qualification Age Exemption Attends High School - Enrolled in Approved Child-care Career Program
HHSC risk weight: Medium. Corrected 2024-02-02. Correction verified 2024-02-13.
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Other Serious
Two caregivers gave the incorrect number of children being supervised.
HHSC 744.1205(a)(2) — Responsibilities of Caregivers - Know how many children responsible for
HHSC risk weight: High. Corrected 2024-02-02. Correction verified 2024-02-13.
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Other
One caregiver did not know the ages of the children that they were supervising and did not have information to find the children's ages.
HHSC 744.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2024-02-02. Correction verified 2024-02-13.
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Staff background & training
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Jan 18, 2024 Inspection · Deficiencies cited
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Other Serious
One caregiver did not know the number of children that they were supervising.
HHSC 744.1205(a)(2) — Responsibilities of Caregivers - Know how many children responsible for
HHSC risk weight: High. Corrected 2024-01-18. Correction verified 2024-02-01.
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Other
One caregiver did not know the ages of the children that they were supervising and did not have information to find the children's ages.
HHSC 744.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2024-01-18. Correction verified 2024-02-01.
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Safety & premises
One child's food allergy plan was not signed and dated by the parent. One child's food allergy was not available at the time of inspection.
HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
HHSC risk weight: Medium High. Corrected 2024-01-26. Correction verified 2024-02-01.
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Supervision & ratios
The operation has not notified Licensing about the change in site director for more than 10 days.
HHSC 744.303(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2024-01-19. Correction verified 2024-02-01.
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Supervision & ratios
The operation did not conduct fire drills for the month of December.
HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2024-01-26. Correction verified 2024-02-01.
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Other Serious
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May 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 13, 2023 Inspection · Deficiencies cited
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Other
The first aid kit does not contain antiseptic solution.
HHSC 744.2753(a)(3) — First Aid Kit Incomplete - Antiseptic solution or wipes
HHSC risk weight: Medium. Corrected 2023-04-14. Correction verified 2023-05-08.
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Other
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Feb 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 18, 2023 Inspection · Deficiencies cited
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Supervision & ratios Serious
Three children were unattended in the cafetorium.
HHSC 744.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2023-02-10. Correction verified 2023-02-06.
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Supervision & ratios Serious
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Dec 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 6, 2022 Report · Deficiencies cited
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Discipline & child guidance Serious
A child in care made outcries of suspected abuse, and the employees of the operation failed to notify DFPS.
HHSC 744.1201(5) — Responsibilities of Employees and Caregivers - Report Suspected Child Abuse, Neglect or Exploitation
HHSC risk weight: High. Corrected 2023-01-03. Correction verified 2023-01-18.
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Supervision & ratios Serious
A child ran out of the cafetorium twice into an unlicensed space where the caregiver was unable to locate the child for several minutes.
HHSC 744.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2023-01-03. Correction verified 2023-01-18.
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Discipline & child guidance Serious
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Dec 5, 2022 Inspection · Deficiencies cited
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Other
Children were observed not following instructions and hitting each other. The caregivers did follow scheduled activities and therefore were no structured activities to engage the children. One child was observed throwing a football inside the building onto the stage of the cafetorium striking another child in the head.
HHSC 744.1203(5) — Responsibilities of Caregivers - Children in Control
HHSC risk weight: Medium High. Corrected 2022-12-07. Correction verified 2022-12-09.
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Food & allergies
During snack time, children were observed using Chromebooks and watching football.
HHSC 744.2007(b)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected 2022-12-07. Correction verified 2022-12-09.
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Staff background & training
A caregiver was observed restraining a child and pulling the child out from under a cafeteria table by both legs.
HHSC 744.2103(b)(4) — Positive Methods of Discipline and Guidance - Brief Supervised Separation
HHSC risk weight: Medium. Corrected 2022-12-05. Correction verified 2022-12-09.
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Supervision & ratios
The operation did not have enough snacks for all children. Some children were provided with a snack only and some were not. The operation did not supply drinking water for the children who did receive a snack.
HHSC 744.2403 — Nutrition and Food Service - Meal and Snack Schedule
HHSC risk weight: Medium High. Corrected 2022-12-07. Correction verified 2022-12-09.
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Safety & premises
Three children with a diagnosed food allergy did not have a food allergy emergency plan on file.
HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
HHSC risk weight: Medium High. Corrected 2022-12-16. Correction verified 2023-01-13.
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Supervision & ratios
The operation has not notified Licensing about the change in the program director. There has not been a qualified program director for the operation since 11/7/2022.
HHSC 744.303(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2022-12-16. Correction verified 2022-12-16.
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Supervision & ratios
The operation did not have sign in and out sheets at the time of inspection.
HHSC 744.603(a)(6) — Children's Records - Sign-in and Sign-out Logs
HHSC risk weight: Medium High. Corrected 2022-12-06. Correction verified 2022-12-09.
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Supervision & ratios
Caregivers at the operation do not have access to children's files.
HHSC 744.805(2) — Electronic Records- Accessible to Caregivers
HHSC risk weight: Medium. Corrected 2022-12-05. Correction verified 2022-12-09.
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Staff background & training
One caregiver did not have a completed, signed, and dated orientation statement at the time of inspection.
HHSC 744.901(10) — Required Personnel Records- Orientation Completed
HHSC risk weight: Medium. Corrected 2022-12-16. Correction verified 2023-01-13.
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Staff background & training
Training records for the site director and one caregiver were not available at inspection.
HHSC 744.907(b) — Personnel Record Storage - Training Records
HHSC risk weight: Medium Low. Corrected 2022-12-16. Correction verified 2023-01-13.
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Other
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Oct 21, 2022 Inspection · Deficiencies cited
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Illness & medication
One child's allergy medication was not in the original container and contained no label. This deficiency was corrected at inspection when the site director discarded the medication.
HHSC 744.2655(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-10-21.
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Safety & premises
Two children with a diagnosed food allergy did not have a food allergy emergency plan on file.
HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
HHSC risk weight: Medium High. Corrected 2022-11-04. Correction verified 2022-12-05.
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Illness & medication
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Sep 29, 2022 Inspection · Deficiencies cited
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Cleanliness & sanitation
Four children were observed pushing each other, one child was hiding on the stage of the cafetorium, two children running and playing in the hallway, four children were rolling garbage cans the cafetorium two children turned the lights off in the cafetorium.
HHSC 744.1203(5) — Responsibilities of Caregivers - Children in Control
HHSC risk weight: Medium High. Corrected 2022-09-29. Correction verified 2022-10-21.
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Illness & medication
One child's allergy medication was not in the original container.
HHSC 744.2655(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2022-10-07. Correction verified 2022-10-21.
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Safety & premises
One child who has a food allergy did not have a food allergy plan on file.
HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
HHSC risk weight: Medium High. Corrected 2022-10-07. Correction verified 2022-10-21.
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Cleanliness & sanitation
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Aug 5, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.