Joy Learning Palace Child Care
2512 OAKLAND BLVD STE 5, Fort Worth, TX 76103 · Tarrant County
Program
- Type
- Licensed center
- Licensed capacity
- 51
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 PM
- Director / administrator
- Chezarae Coleman
- Phone
- (817) 531-2401
- Regulated since
- Jul 8, 2014
- HHSC IDs
- Operation 1131883 · number 1530575
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 6 | 4 | Supervision & ratios (2), Staff background & training (2), Other (2) |
| 2024 | 18 | 0 | Illness & medication (2), Supervision & ratios (6), Safety & premises (4), Staff background & training (2), Records & paperwork (2), Other (2) |
| 2023 | 2 | 0 | Records & paperwork (2) |
| 2022 | 2 | 0 | Supervision & ratios (2) |
Inspections, investigations & assessments
-
Mar 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 29, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
An individual with a provisional background check was observed to be left in charge of a group of children, against the conditions of the background check.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2025-05-29. Correction verified 2025-06-05.
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Other Serious
A caregiver gave the wrong name when asked by CCR resulting in the lack of a deficency.
HHSC 745.8411(a) — Responsibilities - Not interfere with an inspection or investigation
HHSC risk weight: High. Corrected 2025-05-29. Correction verified 2025-06-05.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
May 29, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
An individual with a provisional background check was observed to be left in charge of a group of children, against the conditions of the background check.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2025-05-29. Correction verified 2025-06-05.
-
Other Serious
A caregiver gave the wrong name when asked by CCR resulting in the lack of a deficency.
HHSC 745.8411(a) — Responsibilities - Not interfere with an inspection or investigation
HHSC risk weight: High. Corrected 2025-05-29. Correction verified 2025-06-05.
-
Staff background & training Serious
-
May 28, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
I observed the infant classroom with 9 children and one caregiver with a specified age group of 12-17m. After transitioning several children, there was 6 children with one caregiver and a specified age group of 12-17m. The 6th child went to therapy within a few minutes, then was transitioned up a class to get the infant room in ratio.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-05-28. Correction verified 2025-05-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
May 28, 2025 Inspection · Deficiencies cited
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Supervision & ratios
I observed the infant classroom with 9 children and one caregiver with a specified age group of 12-17m. After transitioning several children, there was 6 children with one caregiver and a specified age group of 12-17m. The 6th child went to therapy within a few minutes, then was transitioned up a class to get the infant room in ratio.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-05-28. Correction verified 2025-05-29.
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Supervision & ratios
-
Aug 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 22, 2024 Inspection · Deficiencies cited
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Other
Caregiver in the toddler/pre-K room was observed on her personal device twice.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2024-07-26. Correction verified 2024-08-06.
-
Staff background & training
Caregivers in the infant room did not have current required training.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2024-07-29. Correction verified 2024-08-06.
-
Supervision & ratios
Infant Class was observed with 1 caregiver and 5 infants with a specified age group of 0-11months
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-07-23. Correction verified 2024-08-06.
-
Supervision & ratios
A 14 month old child was observed in a classroom with a 4 year old child.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2024-07-29. Correction verified 2024-08-06.
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Supervision & ratios
Multiple infant was observed in a classroom with the ratio reduced for naptime.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected 2024-07-29. Correction verified 2024-08-06.
-
Safety & premises
4 cribs were observed in the infant classroom with 5 non walking infants.
HHSC 746.2405(2) — Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
HHSC risk weight: Medium High. Corrected 2024-07-26. Correction verified 2024-08-06.
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Safety & premises
3 cribs were observed to have sheet not properly fitted to the mattress.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected 2024-07-26. Correction verified 2024-08-06.
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Records & paperwork
1 Child's record was observed to not have a health statement from a medical proffesional.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2024-08-02. Correction verified 2024-08-06.
-
Illness & medication
3 Children's records did not have immunization records.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-08-02. Correction verified 2024-08-06.
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Other
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Jul 22, 2024 Inspection · Deficiencies cited
-
Other
Caregiver in the toddler/pre-K room was observed on her personal device twice.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2024-07-26. Correction verified 2024-08-06.
-
Staff background & training
Caregivers in the infant room did not have current required training.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2024-07-29. Correction verified 2024-08-06.
-
Supervision & ratios
Infant Class was observed with 1 caregiver and 5 infants with a specified age group of 0-11months
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-07-23. Correction verified 2024-08-06.
-
Supervision & ratios
A 14 month old child was observed in a classroom with a 4 year old child.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2024-07-29. Correction verified 2024-08-06.
-
Supervision & ratios
Multiple infant was observed in a classroom with the ratio reduced for naptime.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected 2024-07-29. Correction verified 2024-08-06.
-
Safety & premises
4 cribs were observed in the infant classroom with 5 non walking infants.
HHSC 746.2405(2) — Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
HHSC risk weight: Medium High. Corrected 2024-07-26. Correction verified 2024-08-06.
-
Safety & premises
3 cribs were observed to have sheet not properly fitted to the mattress.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected 2024-07-26. Correction verified 2024-08-06.
-
Records & paperwork
1 Child's record was observed to not have a health statement from a medical proffesional.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2024-08-02. Correction verified 2024-08-06.
-
Illness & medication
3 Children's records did not have immunization records.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-08-02. Correction verified 2024-08-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
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Sep 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 23, 2023 Assessment · Deficiencies cited
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Records & paperwork
The provider did not report the number of employees who left the facility in 2022.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2023-01-25. Correction verified 2023-01-25.
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Records & paperwork
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Jan 23, 2023 Assessment · Deficiencies cited
-
Records & paperwork
The provider did not report the number of employees who left the facility in 2022.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2023-01-25. Correction verified 2023-01-25.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
-
Jan 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 5, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jan 5, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 25, 2022 Report · Deficiencies cited
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Supervision & ratios
This standard was evaluated in regards to a report and found deficient. A child had a scratch and bruise mark on his buttocks and his back and the operation did not informed the parent of the injury.
HHSC 746.307(c) — Parental Notification of Less Serious Injuries
HHSC risk weight: Medium. Corrected 2022-03-31. Correction verified 2022-04-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Mar 25, 2022 Report · Deficiencies cited
-
Supervision & ratios
This standard was evaluated in regards to a report and found deficient. A child had a scratch and bruise mark on his buttocks and his back and the operation did not informed the parent of the injury.
HHSC 746.307(c) — Parental Notification of Less Serious Injuries
HHSC risk weight: Medium. Corrected 2022-03-31. Correction verified 2022-04-14.
-
Supervision & ratios
-
Feb 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 4, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 4, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.