Diep Ngo

4902 INNSBRUK DR, Houston, TX 77066 · Harris County

4cited violations

2serious

3inspections & investigations

1enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 08:00 AM-07:00 PM
Phone: (832) 965-5571
Regulated since: May 13, 2015
HHSC IDs: Operation 1180805 · number 1567163
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Staff background & training 2
Other 1

Year by year

Year	Violations	Serious	Main categories
2026	2	1	Supervision & ratios (1), Other (1)
2024	1	0	Staff background & training (1)
2022	1	1	Staff background & training (1)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Mar 13, 2026 Inspection · Deficiencies cited
- Other
  There were no mats/cots available for children to nap on.
  
  HHSC 747.4303(a) — Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
  
  HHSC risk weight: Medium. Corrected 2026-03-20. Correction verified 2026-03-19.
- Supervision & ratios Serious
  There was no floor plan posted in the operation.
  
  HHSC 747.5007(1) — Emergency Evacuation and Relocation Diagram - Floor Plan
  
  HHSC risk weight: Medium High. Corrected 2026-03-20. Correction verified 2026-03-19.
HHSC inspection history
Mar 22, 2024 Inspection · Deficiencies cited
- Staff background & training
  The primary caaregiver did not receeive 3 hours of training in management techniques and staff supervision.
  
  HHSC 747.1309(e)(2) — Primary Caregiver Annual Training - More Than 5 Years Experience
  
  HHSC risk weight: Low. Corrected 2024-04-22. Correction verified 2024-04-01.
HHSC inspection history
Mar 22, 2022 Inspection · Deficiencies cited
- Staff background & training Serious
  The CPR and aid certificate on file has expired.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2022-03-29. Correction verified 2022-04-08.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Diep Ngo, 4902 INNSBRUK DR, Houston, TX 77066-4367 (operation ID 1180805, operation number 1567163), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.