Vivian Hansen

2677 WESTOVER VW, San Antonio, TX 78251 · Bexar County

6cited violations

0serious

1inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 8
Ages: Infant, Toddler, Pre-Kindergarten
Hours: 06:00 AM-06:00 PM
Phone: (210) 488-7338
Regulated since: Mar 25, 2026
HHSC IDs: Operation 1525045 · number 1830928
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 2
Safety & premises 3
Other 1

Year by year

Year	Violations	Serious	Main categories
2026	6	0	Supervision & ratios (2), Safety & premises (3), Other (1)

Inspections, investigations & assessments

Mar 17, 2026 Inspection · Deficiencies cited
- Other
  The air conditioning unit outside was not protected for the children.
  
  HHSC 747.3501(3) — Safety - Air Conditioners, Fans, Heaters Safeguarded
  
  HHSC risk weight: Medium High. Corrected 2026-03-20. Correction verified 2026-03-24.
- Safety & premises
  Guidance on how to evacuate children and caregivers from the home and where the children and staff will wait for emergency crews was not available for review.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2026-03-20. Correction verified 2026-03-23.
- Safety & premises
  The emergency preparedness plan did not have information on how to support the children during the emergency.
  
  HHSC 747.5003(4) — Emergency Preparedness-Continuity of Care
  
  HHSC risk weight: Medium High. Corrected 2026-03-20. Correction verified 2026-03-23.
- Supervision & ratios
  The information on the animals in the homes was not available for review.
  
  HHSC 747.501(7) — Written Operational Policies - Animals
  
  HHSC risk weight: Medium. Corrected 2026-03-20. Correction verified 2026-03-23.
- Supervision & ratios
  How children will get physical activity when the weather is too extreme was not available to review.
  
  HHSC 747.501(8)(C) — Written Operational Policies - Plan for Extreme Weather
  
  HHSC risk weight: Medium. Corrected 2026-03-20. Correction verified 2026-03-23.
- Safety & premises
  The fire extinguisher was not mounted on the wall.
  
  HHSC 747.5105 — Mounting of Fire Extinguishers
  
  HHSC risk weight: Medium High. Corrected 2026-03-20. Correction verified 2026-03-23.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Vivian Hansen, 2677 WESTOVER VW, San Antonio, TX 78251-2250 (operation ID 1525045, operation number 1830928), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.