Alphabest @ Boyer ? Prosper
1616 MONTGOMERY, Prosper, TX 75078 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 80
- Ages
- School
- Hours
- 02:30 PM-06:30 PM
- Phone
- (866) 300-7750
- Regulated since
- Feb 5, 2019
- HHSC IDs
- Operation 1309792 · number 1676515
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 2 | 0 | Staff background & training (1), Other (1) |
| 2024 | 5 | 1 | Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Staff background & training (2) |
| 2023 | 8 | 1 | Supervision & ratios (1), Staff background & training (4), Records & paperwork (2), Other (1) |
| 2022 | 3 | 0 | Supervision & ratios (2), Staff background & training (1) |
| 2021 | 3 | 0 | Cleanliness & sanitation (2), Other (1) |
Inspections, investigations & assessments
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Mar 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 14, 2025 Inspection · Deficiencies cited
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Other
One staff did not have a high school diploma available for review during the visit.
HHSC 744.1109 — Education Outside of U.S.
HHSC risk weight: Medium. Corrected 2025-05-28. Correction verified 2025-06-23.
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Staff background & training
Four out of four staff files were missing training and affidavit. They were not available for review during the visit.
HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2025-06-20. Correction verified 2025-06-23.
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Other
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Nov 1, 2024 Assessment · Deficiencies cited
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Staff background & training
This standard was reviewed as part of a follow up and found deficient. The operation did not provided all information for a previous citation: One staff out of four did not have the required annual training available for review. Staff only had 7.75 hours out of 15. Two staff did not have the abuse and neglect training available for review.
HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2024-11-15. Correction verified 2024-11-27.
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Staff background & training
-
Oct 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 18, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 18, 2024 Inspection · Deficiencies cited
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Safety & premises
Emergency drills were not documented and available for review during the visit.
HHSC 744.801(9) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, and Smoke Detectors
HHSC risk weight: Medium. Corrected 2024-09-25. Correction verified 2024-09-19.
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Safety & premises
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Sep 13, 2024 Assessment · Deficiencies cited
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Staff background & training
One staff out of four did not have the required annual training available for review. Staff only had 7.75 hours out of 15. Two staff did not have the abuse and neglect training available for review.
HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2024-09-27. Correction verified 2024-11-01.
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Staff background & training
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May 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 1, 2024 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A caregiver did not account for all children when transitioning from the outside playground to the cafeteria. As a result, a child fell asleep and was left outside for approximately 5 to 10 minutes.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-05-28. Correction verified 2024-06-07.
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Illness & medication
The operation did not provide an incident report to the parent.
HHSC 744.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium High. Corrected 2024-05-28. Correction verified 2024-06-07.
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Supervision & ratios Serious
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Jan 3, 2024 Assessment · No deficiencies cited
No violations cited on this visit.
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Dec 15, 2023 Assessment · Deficiencies cited
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Staff background & training
A caregiver who attends high school is not enrolled in an approved childcare career program.
HHSC 744.1107(b)(3) — Caregiver Qualification Age Exemption Attends High School - Enrolled in Approved Child-care Career Program
HHSC risk weight: Medium. Corrected 2024-01-03. Correction verified 2024-01-03.
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Staff background & training
Pre-Service training information was not provided for one required employee.
HHSC 744.1301(2)(A) — Training Requirements for Employees - Pre-service Training
HHSC risk weight: Medium High. Corrected 2023-12-21. Correction verified 2023-12-21.
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Records & paperwork
One employee did not have personnel records available for review at the central location.
HHSC 744.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2024-01-03. Correction verified 2024-01-03.
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Staff background & training
Documentation provided does not indicate orientation was completed for all required employees.
HHSC 744.901(10) — Required Personnel Records- Orientation Completed
HHSC risk weight: Medium. Corrected 2024-01-03. Correction verified 2024-01-03.
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Staff background & training
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Nov 29, 2023 Inspection · Deficiencies cited
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Other
At the time of inspection, admissions information did not include whether the child is able to swim without assistance.
HHSC 744.605(10) — Required Admission Information-Water Activity Permission
HHSC risk weight: Medium. Corrected 2023-12-29. Correction verified 2023-12-15.
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Supervision & ratios
The operations admissions information does not include all of the required information.
HHSC 744.605(13)(A) — Required Admission Information-Limitations or restrictions
HHSC risk weight: Medium High. Corrected 2023-12-29. Correction verified 2023-12-15.
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Records & paperwork
One employee did not have a notarized employment affidavit in their personnel file.
HHSC 744.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2023-12-15. Correction verified 2023-12-15.
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Staff background & training Serious
A caregiver providing direct care to children did not have an active background check.
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected 2023-11-29. Correction verified 2023-11-30.
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Other
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Dec 7, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The operation has not notified Licensing that there has been a change in Program Directors. The operation has not had a qualified Program Director since 11/7/2022.
HHSC 744.303(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2022-12-16. Correction verified 2023-01-03.
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Supervision & ratios
The operation has not conducted a fire drill for 5 months.
HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2023-02-28. Correction verified 2023-02-14.
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Staff background & training
The site director and one caregiver did have the required trainings for: Emergency preparedness Preventing and controlling the spread of communicable diseases, including immunizations Administering medication, Preventing and responding to emergencies due to food or an allergic reaction; Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic and Handling, storing, and disposing of hazardous materials including caregivers wear gloves when handling blood or bodily fluids containing blood.
HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2022-12-16. Correction verified 2023-02-14.
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Supervision & ratios
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Mar 4, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 16, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 15, 2021 Inspection · Deficiencies cited
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Other
Three caregivers did not the number of children they were supervising. Two caregivers did not know the age of the children that they were supervising.
HHSC 744.1203(3) — Responsibilities of Caregivers - Know Children's Names and Ages
HHSC risk weight: Medium High. Corrected 2021-12-15. Correction verified 2021-12-16.
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Cleanliness & sanitation
One caregiver did not wash their hands after coming inside from outside play.
HHSC 744.2515(8) — Employee Handwashing After Outdoor Activities
HHSC risk weight: Medium High. Corrected 2021-12-15. Correction verified 2021-12-16.
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Cleanliness & sanitation
One giver did not have 7 children wash their hands after outdoor activity and before snack time.
HHSC 744.2517(4) — Children Handwashing After Outdoor Activities
HHSC risk weight: Medium High. Corrected 2021-12-15. Correction verified 2021-12-16.
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Other
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.