Kelly Underwood

10519 MILLS WALK DR, Houston, TX 77070 · Harris County

13cited violations

2serious

3inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-06:00 PM
Phone: (832) 683-7094
Regulated since: Apr 9, 2021
HHSC IDs: Operation 1371409 · number 1717782
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 1
Safety & premises 1
Staff background & training 5
Other 4

Year by year

Year	Violations	Serious	Main categories
2026	3	0	Staff background & training (2), Other (1)
2024	3	0	Illness & medication (1), Staff background & training (1), Other (1)
2022	7	2	Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Staff background & training (2), Other (2)

Inspections, investigations & assessments

Mar 26, 2026 Inspection · Deficiencies cited
- Staff background & training
  The CPR/FA certification for the permit holder was observed expired in 2025.
  
  HHSC 747.1007(5) — Primary Caregiver in Registered Home Qualifications - pediatric first-aid and pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2026-04-23. Correction verified 2026-04-20.
- Staff background & training
  The annual training for the permit holder was observed not current, last training certification was observed completed in 2024.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2026-04-23. Correction verified 2026-04-20.
- Other
  Health statements were observed missing from the children files during the inspection.
  
  HHSC 747.611(b) — Health Statement on File
  
  HHSC risk weight: Medium. Corrected 2026-04-23. Correction verified 2026-04-20.
HHSC inspection history
Mar 15, 2024 Inspection · Deficiencies cited
- Staff background & training
  The primary caregivers CPR training was completed online.
  
  HHSC 747.1313(b) — Pediatric First-Aid and Pediatric CPR Training -skill based and hands on
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-04-01.
- Other
  3 out of 4 children in care did not have a health statement on file.
  
  HHSC 747.611(b) — Health Statement on File
  
  HHSC risk weight: Medium. Corrected 2024-03-29. Correction verified 2024-04-08.
- Illness & medication
  1 out 4 children did not have current immunizations on file.
  
  HHSC 747.613(b) — Required Immunizations Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium. Corrected 2024-03-29. Correction verified 2024-04-04.
HHSC inspection history
Apr 21, 2022 Inspection · Deficiencies cited
- Staff background & training Serious
  The Primary Caregiver house guest did not have a background ran and have access to the children.
  
  HHSC 745.621(a)(5) — AP Initial background checks submitted - At the time a non-client resident 14 or older moves into your home or operation
  
  HHSC risk weight: High. Corrected 2022-04-21. Correction verified 2022-04-21.
- Staff background & training
  The Primary Caregiver did not have annual training avaialble for review during the inspection.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2022-05-05. Correction verified 2022-05-05.
- Other
  There was no infant feeding instructions available during the inspection.
  
  HHSC 747.2321(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
  
  HHSC risk weight: Medium. Corrected 2022-05-05. Correction verified 2022-04-30.
- Safety & premises
  The outdoor fence plank was loose and could easily be moved, causing an unsafe environment.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2022-05-05. Correction verified 2022-05-05.
- Supervision & ratios
  The operational policy was not updated with the required information.
  
  HHSC 747.501(8)(A) — Written Operational Policies - Duration of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-05-05. Correction verified 2022-04-30.
- Other
  Three out of four children files did not have health statements available for review during the inspection.
  
  HHSC 747.611(a) — Required Health Statement
  
  HHSC risk weight: Low. Corrected 2022-05-13. Correction verified 2022-05-13.
- Illness & medication Serious
  Two out of four children files did not have immunizations available for review during the inspection.
  
  HHSC 747.613(a) — Required Immunizations
  
  HHSC risk weight: High. Corrected 2022-05-05. Correction verified 2022-04-30.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Kelly Underwood, 10519 MILLS WALK DR, Houston, TX 77070-4448 (operation ID 1371409, operation number 1717782), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.