Alphabest @ Hackberry ? Little Elm

7200 SNUG HARBOR CIR, Frisco, TX 75036 · Denton County

7cited violations

0serious

9inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 90
Ages: Pre-Kindergarten, School
Hours: 06:30 AM-06:30 PM
Phone: (866) 300-7750
Regulated since: Feb 22, 2012
HHSC IDs: Operation 922689 · number 1359666
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Safety & premises 1
Food & allergies 1
Staff background & training 2
Records & paperwork 2

Year by year

Year	Violations	Main categories
2024	1	Supervision & ratios (1)
2022	2	Safety & premises (1), Food & allergies (1)
2021	4	Staff background & training (2), Records & paperwork (2)

Inspections, investigations & assessments

Apr 7, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 14, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 14, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  One caregiver was observed supervising alone 28 children aged 6 and up for approximately 30 minutes. This issue was resolved when two additional caregivers arrived, bringing the ratio into compliance.
  
  HHSC 744.1601 — Child/ Caregiver Ratio
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-08-14.
HHSC inspection history
Feb 8, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 12, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 5, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 8, 2022 Inspection · Deficiencies cited
- Food & allergies
  One child was observed eating a snack during screentime.
  
  HHSC 744.2007(b)(4) — Screen Time Activities - Not Used During Eating or Rest Times
  
  HHSC risk weight: Medium. Corrected 2022-11-08. Correction verified 2022-12-05.
- Safety & premises
  Four children with food allergies did not have a food allergy plan on file at the time of inspection.
  
  HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
  
  HHSC risk weight: Medium High. Corrected 2022-11-19. Correction verified 2022-11-17.
HHSC inspection history
Dec 17, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 2, 2021 Inspection · Deficiencies cited
- Records & paperwork
  The caregiver's personnel record was not available at the time of inspection. The caregiver did not know the name of the site director.
  
  HHSC 744.1013(b)(3) — Director's Absence - Caregiver in Charge Has Access to All Records
  
  HHSC risk weight: Medium. Corrected 2021-12-10. Correction verified 2021-12-17.
- Staff background & training
  Two caregivers do not have Pediatric CPR.
  
  HHSC 744.1301(4)(A) — Training Requirements for Employees - Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-17.
- Staff background & training
  One caregiver does not have pediatric first aid.
  
  HHSC 744.1315(a) — Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking.
  
  HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-17.
- Records & paperwork
  The caregiver did not full access to all children's electronic records at the time of inspection.
  
  HHSC 744.805(3) — Electronic Records-Available During Business Hours
  
  HHSC risk weight: Medium Low. Corrected 2021-12-10. Correction verified 2021-12-17.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Hackberry ? Little Elm, 7200 SNUG HARBOR CIR, Frisco, TX 75036-9201 (operation ID 922689, operation number 1359666), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.