Alphabest @ Allen ? Frisco
5800 LEGACY DR, Frisco, TX 75034 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 95
- Ages
- School
- Hours
- 02:50 PM-06:30 PM
- Phone
- (866) 300-7750
- Regulated since
- Feb 19, 2010
- HHSC IDs
- Operation 513628 · number 1026446
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 1 | 0 | Staff background & training (1) |
| 2024 | 1 | 0 | Supervision & ratios (1) |
| 2023 | 3 | 1 | Staff background & training (1), Records & paperwork (1), Other (1) |
| 2022 | 3 | 1 | Supervision & ratios (1), Staff background & training (2) |
Inspections, investigations & assessments
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Apr 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 14, 2025 Inspection · Deficiencies cited
-
Staff background & training
There were no training certificates for one of the caregivers.
HHSC 744.1301(a)(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
HHSC risk weight: Medium High. Corrected 2025-04-16. Correction verified 2025-04-22.
-
Staff background & training
-
Oct 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 10, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Aug 19, 2024 Report · Deficiencies cited (self-report)
-
Supervision & ratios
The operation was notified that the child received medical attention on 08/14/2024. The operation did not report this incident until 08/19/2024.
HHSC 744.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2024-10-11. Correction verified 2024-10-17.
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Supervision & ratios
-
May 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 6, 2023 Assessment · Deficiencies cited
-
Staff background & training
Staff had 9.5 required annual training out of 15 required.
HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
HHSC risk weight: Medium. Corrected 2023-09-22. Correction verified 2023-10-25.
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Staff background & training
-
Aug 31, 2023 Inspection · Deficiencies cited
-
Other Serious
All children were divided in 3 groups. No staff knew how many children were in their care. No staff knew how many children they had in total.
HHSC 744.1205(a)(2) — Responsibilities of Caregivers - Know how many children responsible for
HHSC risk weight: High. Corrected at inspection. Corrected 2023-08-31.
-
Records & paperwork
The site director appointed was not notified to Child Care Regulations. The former site director has not been back since 5/19/23.
HHSC 744.303(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-08-31.
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Other Serious
-
Nov 30, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 12, 2022 Inspection · Deficiencies cited
-
Staff background & training
2 staff had less than 15 annual required training hours available for review.
HHSC 744.1301(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
HHSC risk weight: Medium High. Corrected 2022-01-20. Correction verified 2022-01-26.
-
Supervision & ratios
3 staff in the premises did not have a current CPR/First Aid card current available for review.
HHSC 744.1315(b) — Each caregiver, operation director, program director, and site director Pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-01-19. Correction verified 2022-01-26.
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Staff background & training Serious
All staff present (3) on the day of the visit showed their background check on pending status.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-01-12. Correction verified 2022-01-14.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.