Rainbow Startz Childcare

10530 FM 2673 STE 100, Canyon Lake, TX 78133 · Comal County

3cited violations

2serious

8inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 16
Ages: Toddler, Pre-Kindergarten, School
Hours: 07:15 AM-05:00 PM
Director / administrator: Jackie Mason
Phone: (830) 899-4267
Regulated since: Apr 21, 2023
HHSC IDs: Operation 1421455 · number 1753603
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Safety & premises 1
Other 1

Year by year

Year	Violations	Serious	Main categories
2026	1	0	Supervision & ratios (1)
2023	1	1	Safety & premises (1)
2022	1	1	Other (1)

Inspections, investigations & assessments

Apr 9, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  The operational handbook lacked a section on promoting indoor play during extreme weather conditions.
  
  HHSC 746.501(a)(18)(G) — Written Operational Policies - Plan for extreme weather conditions
  
  HHSC risk weight: Medium. Corrected 2026-04-16. Correction verified 2026-04-10.
HHSC inspection history
Apr 15, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 24, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 20, 2023 Inspection · Deficiencies cited
- Safety & premises Serious
  Two out of eight childrens records evaluated did not have an emergency contact address. NOTE: This was corrected at inspection.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-10-20.
HHSC inspection history
Mar 8, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 7, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 30, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 13, 2022 Inspection · Deficiencies cited
- Other Serious
  The outdoor area did not have an enclose fence.
  
  HHSC 746.4305 — Fenced Outdoor Activity Space
  
  HHSC risk weight: Medium High. Corrected 2022-11-03. Correction verified 2022-10-31.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Rainbow Startz Childcare, 10530 FM 2673 STE 100, Canyon Lake, TX 78133-3789 (operation ID 1421455, operation number 1753603), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.