Mary Mays
402 OLEANDER ST, Duncanville, TX 75137 · Dallas County
Program
- Type
- Registered child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-09:00 PM
- Phone
- (972) 572-3415
- Regulated since
- May 5, 2003
- HHSC IDs
- Operation 224461 · number 827107
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 13 | 1 | Cleanliness & sanitation (2), Supervision & ratios (6), Safety & premises (2), Staff background & training (1), Records & paperwork (1), Other (1) |
Inspections, investigations & assessments
-
Apr 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 11, 2025 Inspection · Deficiencies cited
-
Staff background & training
The primary provider completed an online course for CPR. I reviewed the CPR online training certificate during a follow-up visit.
HHSC 747.1313(b) — Pediatric First-Aid and Pediatric CPR Training -skill based and hands on
HHSC risk weight: Medium High. Corrected 2025-07-11. Correction verified 2025-07-08.
-
Staff background & training
-
May 29, 2025 Inspection · Deficiencies cited
-
Cleanliness & sanitation
During the monitoring visit, there were chemicals under the kitchen cabinet without locks for safety.
HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
HHSC risk weight: Medium High. Corrected 2025-06-05. Correction verified 2025-06-11.
-
Cleanliness & sanitation
During the monitoring visit, a young child did not wash their hands after a diaper change.
HHSC 747.3213(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2025-06-05. Correction verified 2025-06-11.
-
Other
During the monitoring visit, the glass sliding doors that lead to the outside do not have stickers or labels at children's eye levels.
HHSC 747.3501(4) — Safety - Sliding Door Glass Marked
HHSC risk weight: Medium High. Corrected 2025-06-05. Correction verified 2025-06-11.
-
Supervision & ratios
During the monitoring visit, the operation did not have the health statement, vaccinations, or notifications in the parent handbook regarding an animal is in the home. The dog was in the backyard during the visit.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2025-06-12. Correction verified 2025-06-11.
-
Supervision & ratios
The operation did not have a copy of the emergency preparedness plan to review during the monitoring visit.
HHSC 747.5003(2) — Emergency Preparedness Plan - Communication Procedures
HHSC risk weight: Medium High. Corrected 2025-07-01. Correction verified 2025-06-30.
-
Supervision & ratios
During the monitoring visit, the operation did not have the safe sleep policy available for review.
HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
HHSC risk weight: Medium High. Corrected 2025-06-05. Correction verified 2025-06-11.
-
Supervision & ratios
Four children's files did not have the operational page for operational policies signed by the parent or a copy of the document stating the parents have received a copy of the parent handbook.
HHSC 747.503 — Provide Parents With Copy of Policies
HHSC risk weight: Medium. Corrected 2025-06-05. Correction verified 2025-06-11.
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Safety & premises
During the monitoring visit, the fire extinguisher was not mounted. The fire extinguisher is stored under the table in the kitchen.
HHSC 747.5105 — Mounting of Fire Extinguishers
HHSC risk weight: Medium High. Corrected 2025-06-05. Correction verified 2025-06-11.
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Supervision & ratios
During the monitoring visit, the operation did not have documentation available for the carbon monoxide detector, smoke detector, or the fire extinguisher.
HHSC 747.5337(a)(4) — Electric or Battery Operated CO System-Test Documentation Available During Hours of Operation
HHSC risk weight: Medium High. Corrected 2025-06-05. Correction verified 2025-06-11.
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Records & paperwork
I reviewed four children's files that did not have the health statement available for review during the monitoring visit.
HHSC 747.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-06-12. Correction verified 2025-06-11.
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Safety & premises Serious
Two out of four children did not have the emergency authorization section complete on the admission form.
HHSC 747.605(11) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2025-06-05. Correction verified 2025-06-11.
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Supervision & ratios
During the monitoring visit, the operation did not have the sign-in sheets available for review. The operation was not able to access the log-on system.
HHSC 747.635(b) — Sign-in/out Logs Storage
HHSC risk weight: Medium Low. Corrected 2025-06-05. Correction verified 2025-06-11.
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Cleanliness & sanitation
-
Oct 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.