Thu Nguyen
16103 EMBER HOLLOW CIR, Sugar Land, TX 77498 · Fort Bend County
Program
- Type
- Registered child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-07:00 PM
- Phone
- (713) 366-6055
- Regulated since
- Dec 12, 2017
- HHSC IDs
- Operation 1294135 · number 1665233
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 14 | 7 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (2), Safety & premises (2), Staff background & training (2), Records & paperwork (4), Other (2) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
-
May 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 23, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
Pediatric First-Aid and Pediatric CPR Training was not available for review.
HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
HHSC risk weight: Medium High. Corrected 2025-05-07. Correction verified 2025-05-07.
-
Supervision & ratios Serious
Operational policies were not available for review.
HHSC 747.207(1) — Policies Comply with Rules
HHSC risk weight: Medium High. Corrected 2025-05-16. Correction verified 2025-05-15.
-
Other Serious
Two infants were observed to be sleeping in a restrictive device for naptime.
HHSC 747.2326(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2025-04-23. Correction verified 2025-05-07.
-
Supervision & ratios
Primary caregiver was asked how long are the children placed in timeout and she stated for five minutes for children younger than five years old.
HHSC 747.2703(4)(D) — Positive Methods of Discipline and Guidance - Brief Supervised Separation
HHSC risk weight: Medium. Corrected 2025-04-23. Correction verified 2025-05-07.
-
Other Serious
Signed permission slips from parents were not available for review for field trips to the neighborhood park.
HHSC 747.2901(a)(1) — Field Trips - Signed Permission
HHSC risk weight: Medium High. Corrected 2025-05-16. Correction verified 2025-05-15.
-
Safety & premises Serious
Sanitation of the backyard .The following was observed: garden supplies, wood pieces with sharp edges, and hoses unraveled
HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-05-16. Correction verified 2025-05-08.
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Cleanliness & sanitation Serious
Infant's hands were observed to not be washed after a diaper change.
HHSC 747.3307(b) — Diapering Procedures - Wash Infant's Hands
HHSC risk weight: Medium High. Corrected 2025-04-23. Correction verified 2025-05-07.
-
Records & paperwork
The most recent inspection report was observed to not be posted in the home.
HHSC 747.401(a)(2) — Posting Requirements-Inspection Report
HHSC risk weight: Medium. Corrected 2025-05-16. Correction verified 2025-05-15.
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Safety & premises Serious
Emergency preparedness was not avaliable for review.
HHSC 747.5003(2) — Emergency Preparedness Plan - Communication Procedures
HHSC risk weight: Medium High. Corrected 2025-05-16. Correction verified 2025-05-15.
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Records & paperwork
Eight children's records evaluated did not have health statement in the file for review.
HHSC 747.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-05-16. Correction verified 2025-05-15.
-
Illness & medication
Eight children's records evaluated did not have immunization in the file for review.
HHSC 747.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2025-05-16. Correction verified 2025-05-15.
-
Records & paperwork
Notarized affidavit was not available for review.
HHSC 747.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2025-05-16. Correction verified 2025-05-15.
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Records & paperwork
Pre-Employment affidavit was not available for review.
HHSC 747.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2025-05-16. Correction verified 2025-05-15.
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Staff background & training
Orientation for two household members were not available for review.
HHSC 747.905(2) — Personnel Records for Household Members - Orientation
HHSC risk weight: Medium Low. Corrected 2025-05-16. Correction verified 2025-05-14.
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Staff background & training Serious
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Apr 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.