Londons Kings And Queens Academy

625 W PLEASANT RUN RD, Lancaster, TX 75146 · Dallas County

24cited violations

9serious

13inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 103
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-06:00 PM
Director / administrator: Ieline London
Phone: (972) 227-1118
Regulated since: Jun 18, 2020
HHSC IDs: Operation 1341328 · number 1698547
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Supervision & ratios 5
Safety & premises 7
Food & allergies 1
Staff background & training 3
Records & paperwork 1
Other 6

Year by year

Year	Violations	Serious	Main categories
2025	3	0	Safety & premises (1), Other (2)
2024	5	0	Supervision & ratios (1), Safety & premises (1), Food & allergies (1), Staff background & training (2)
2023	6	3	Supervision & ratios (1), Safety & premises (4), Other (1)
2022	10	6	Illness & medication (1), Supervision & ratios (3), Safety & premises (1), Staff background & training (1), Records & paperwork (1), Other (3)

Inspections, investigations & assessments

Dec 15, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 4, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 15, 2025 Inspection · Deficiencies cited
- Other
  Two children under the age of two-years-old were observed watching television.
  
  HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected 2025-01-15. Correction verified 2025-02-04.
- Safety & premises
  A four-year-old child was observed sitting in a highchair.
  
  HHSC 746.2605(2) — Furnishings and Equipment for Pre-Kindergarten Age - Age-appropriate
  
  HHSC risk weight: Medium. Corrected 2025-01-15. Correction verified 2025-02-04.
- Other
  Three children that were in highchairs and bucket seats were observed to not have their safety straps fastened.
  
  HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
  
  HHSC risk weight: Medium. Corrected 2025-01-15. Correction verified 2025-02-04.
HHSC inspection history
Feb 12, 2024 Inspection · Deficiencies cited
- Staff background & training
  The director did not have current CPR/ First Aid training in her file.
  
  HHSC 746.1301(a)(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
  
  HHSC risk weight: Medium High. Corrected 2024-02-29. Correction verified 2024-02-27.
- Staff background & training
  The director did not have current CPR/First Aid avalible in her file.
  
  HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2024-02-29. Correction verified 2024-02-27.
- Supervision & ratios
  Documentation of a current health inspection was not available for review.
  
  HHSC 746.3401(c)(2) — Annual Sanitation Inspection- Inspection unavailable must maintain documentation at operation and make available to us
  
  HHSC risk weight: Medium High. Corrected 2024-02-29. Correction verified 2024-03-27.
- Safety & premises
  Documentation of the annual fire inspection was provided during the inspection.
  
  HHSC 746.5103 — Documentation of Fire Inspection
  
  HHSC risk weight: Medium High. Corrected 2024-02-29. Correction verified 2024-03-01.
- Food & allergies
  A child's allergy plan was not available for review upon request.
  
  HHSC 746.605(16) — Required Admission Information-Completed Food Allergy Plan
  
  HHSC risk weight: Medium High. Corrected 2024-02-19. Correction verified 2024-02-27.
HHSC inspection history
Sep 21, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 21, 2023 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 13, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 28, 2023 Inspection · Deficiencies cited
- Supervision & ratios Serious
  A school age child was observed to be in a classroom alone.
  
  HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2023-02-28.
- Other
  A caregiver shared that children have not been outside in a week.
  
  HHSC 746.2507(3) — Activities for Toddlers - Provide Small Muscle Development
  
  HHSC risk weight: Medium. Corrected 2023-03-03. Correction verified 2023-03-13.
- Safety & premises
  There was not sufficent walking space between each childs cot durning naptime in the three year old classroom.
  
  HHSC 746.2909(4) — Arrangement of Napping Equipment - Provides Access to Walkway
  
  HHSC risk weight: Medium High. Corrected 2023-03-03. Correction verified 2023-03-13.
- Safety & premises Serious
  All children could not be supervised during naptime due to the placement of cots behind furniture.
  
  HHSC 746.2909(5) — Arrangement of Napping Equipment -All Children Supervised
  
  HHSC risk weight: High. Corrected 2023-03-03. Correction verified 2023-03-13.
- Safety & premises
  Emergency drills documentation was not availble for review.
  
  HHSC 746.5205(4) — Documentation of Drills
  
  HHSC risk weight: Medium. Corrected 2023-03-03. Correction verified 2023-03-13.
- Safety & premises Serious
  The van used for transportation did not contain a first aid kit.
  
  HHSC 746.5617(a)(6) — Required Equipment in Vehicles - First-aid Kit
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2023-02-28.
HHSC inspection history
May 26, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 13, 2022 Inspection · Deficiencies cited
- Staff background & training Serious
  A caregiver was observed in the classroom without a background check.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2022-06-14. Correction verified 2022-06-14.
- Supervision & ratios Serious
  A 2 year old child was observed leaving the classroom unnoticed. A caregiver was observed leaving a classroom unattended at least 3 times.
  
  HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
  
  HHSC risk weight: High. Corrected 2022-05-16. Correction verified 2022-05-26.
- Supervision & ratios
  2 children younger than 18 months old were observed to be combined with children 2-3 years of age for a period exceeding 30 minutes.
  
  HHSC 746.1611(a)(1) — Exceeding Maximum Group Size - 18 Mons - 4 Years (30 mins)
  
  HHSC risk weight: Medium. Corrected 2022-05-16. Correction verified 2022-05-26.
- Other
  Infant observed crying for at least 10-15 minutes without a caregiver trying to pick him up and comfort him. The stopped crying when he fell asleep.
  
  HHSC 746.2401(3) — Basic Requirements for Infants - Holding and Comforting
  
  HHSC risk weight: Medium High. Corrected 2022-05-16. Correction verified 2022-05-26.
- Other Serious
  Infant was observed sleeping in a high chair.
  
  HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
  
  HHSC risk weight: High. Corrected 2022-05-16. Correction verified 2022-05-26.
HHSC inspection history
Apr 12, 2022 Inspection · Deficiencies cited
- Records & paperwork
  1/10 child files were missing health information or signature.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2022-04-29. Correction verified 2022-05-09.
- Illness & medication
  3/10 children have outdated shot records.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2022-04-29. Correction verified 2022-05-09.
- Safety & premises Serious
  1/10 files were missing their emergency authorization signature.
  
  HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2022-04-29. Correction verified 2022-05-09.
- Other Serious
  1/10 child files was missing release information.
  
  HHSC 746.605(7) — Required Admission Information - Release Information
  
  HHSC risk weight: High. Corrected 2022-04-29. Correction verified 2022-05-09.
HHSC inspection history
Mar 18, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 1, 2022 Inspection · Deficiencies cited
- Supervision & ratios Serious
  A child was observed alone in the hallway outside the classroom sitting in a high chair while the caregiver was in the room across the hall.
  
  HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
  
  HHSC risk weight: High. Corrected 2022-03-03. Correction verified 2022-03-18.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Londons Kings and Queens Academy, 625 W PLEASANT RUN RD, Lancaster, TX 75146-1571 (operation ID 1341328, operation number 1698547), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.