Avance Family Center Carmen P Cortez

1103 S SAN JACINTO ST, San Antonio, TX 78207 · Bexar County

6cited violations

2serious

10inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 66
Ages: Infant, Toddler, Pre-Kindergarten
Hours: 08:00 AM-05:00 PM
Director / administrator: Cynthia Landeros
Phone: (210) 223-3667
Regulated since: Jul 22, 1999
HHSC IDs: Operation 159044 · number 540895- 5052
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Safety & premises 4

Year by year

Year	Violations	Serious	Main categories
2022	6	2	Illness & medication (2), Safety & premises (4)

Inspections, investigations & assessments

Dec 2, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 2, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 19, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 19, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 24, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 24, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 22, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 22, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 21, 2022 Inspection · Deficiencies cited
- Safety & premises Serious
  Documentation was unavailable for the month of January and February of 2022 on the emergency practices. NOTE: This was corrected when maintenance verified the dates.
  
  HHSC 746.5319 — Smoke Detectors Testing
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2022-03-21.
- Safety & premises
  A plan to handle emergencies was not provided for review.
  
  HHSC 746.5619 — Plan to Handle Transportation Emergencies
  
  HHSC risk weight: Medium High. Corrected 2022-03-28. Correction verified 2022-03-23.
- Illness & medication
  Two of the six children did not have current immunization records available for review.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2022-04-21. Correction verified 2022-03-22.
HHSC inspection history
Mar 21, 2022 Inspection · Deficiencies cited
- Safety & premises Serious
  Documentation was unavailable for the month of January and February of 2022 on the emergency practices. NOTE: This was corrected when maintenance verified the dates.
  
  HHSC 746.5319 — Smoke Detectors Testing
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2022-03-21.
- Safety & premises
  A plan to handle emergencies was not provided for review.
  
  HHSC 746.5619 — Plan to Handle Transportation Emergencies
  
  HHSC risk weight: Medium High. Corrected 2022-03-28. Correction verified 2022-03-23.
- Illness & medication
  Two of the six children did not have current immunization records available for review.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2022-04-21. Correction verified 2022-03-22.
HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Avance Family Center Carmen P Cortez, 1103 S SAN JACINTO ST, San Antonio, TX 78207-6034 (operation ID 159044, operation number 540895- 5052), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.