Kim Loan Nguyen

13730 CHARTERHOUSE WAY, Sugar Land, TX 77498 · Fort Bend County

26cited violations

2serious

8inspections & investigations

1enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-08:00 PM
Phone: (281) 836-1235
Regulated since: Mar 6, 2013
HHSC IDs: Operation 1104346 · number 1508900
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Supervision & ratios 8
Safety & premises 4
Staff background & training 7
Records & paperwork 4
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	17	0	Illness & medication (1), Supervision & ratios (7), Staff background & training (7), Records & paperwork (2)
2024	6	2	Supervision & ratios (1), Safety & premises (2), Records & paperwork (2), Other (1)
2022	3	0	Safety & premises (2), Other (1)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Apr 23, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 10, 2026 Assessment · Deficiencies cited
- Staff background & training
  The primary caregiver has not provided first aid training.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2026-04-17. Correction verified 2026-04-23.
- Staff background & training
  The primary caregiver still has not provided CPR training available.
  
  HHSC 747.1313(b) — Pediatric First-Aid and Pediatric CPR Training -skill based and hands on
  
  HHSC risk weight: Medium High. Corrected 2026-04-17. Correction verified 2026-04-23.
- Supervision & ratios
  The operation still has not provided the operational policies available for viewing.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2026-04-17. Correction verified 2026-04-23.
- Supervision & ratios
  The operation still has not provided the emergency preparedness plan available to review during the inspection time.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2026-04-17. Correction verified 2026-04-23.
- Supervision & ratios
  The operation still has not provided the two children health statement on file.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2026-04-17. Correction verified 2026-04-23.
HHSC inspection history
Feb 23, 2026 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver still did not have first aid available.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2026-03-13. Correction verified 2026-04-10.
- Staff background & training
  The primary caregiver still did not have CPR training available.
  
  HHSC 747.1313(b) — Pediatric First-Aid and Pediatric CPR Training -skill based and hands on
  
  HHSC risk weight: Medium High. Corrected 2026-03-13. Correction verified 2026-04-10.
- Supervision & ratios
  The operation still did not have operational policies available for viewing.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2026-03-13. Correction verified 2026-04-10.
- Supervision & ratios
  The operation still did not have an emergency preparedness plan available to review during the inspection time.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2026-03-13. Correction verified 2026-04-10.
- Records & paperwork
  Two children who been in care since they were infants still did not have a health statement on file.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2026-03-13. Correction verified 2026-04-10.
HHSC inspection history
Jan 22, 2026 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver did not have 30 hours of annual training.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2026-02-06. Correction verified 2026-02-23.
- Staff background & training
  The primary caregiver did not have first aid available.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2026-02-06. Correction verified 2026-02-23.
- Staff background & training
  The primary caregiver did not have CPR training available.
  
  HHSC 747.1313(b) — Pediatric First-Aid and Pediatric CPR Training -skill based and hands on
  
  HHSC risk weight: Medium High. Corrected 2026-02-06. Correction verified 2026-02-23.
- Supervision & ratios
  The operation did not have operational policies available for viewing.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2026-02-06. Correction verified 2026-02-23.
- Supervision & ratios
  The operation did not have an emergency preparedness plan available to review during the inspection time.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2026-02-06. Correction verified 2026-02-23.
- Records & paperwork
  Two children who been in care since they were infants did not have a health statement on file.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2026-02-06. Correction verified 2026-02-23.
- Illness & medication
  Two children in care not attending school did not have immunizations records.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2026-02-06. Correction verified 2026-01-29.
HHSC inspection history
Feb 21, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 27, 2024 Inspection · Deficiencies cited
- Other
  There no activity plan designed for children in the home.
  
  HHSC 747.2101 — Planned Activities - Designed to meet individual needs and developmental levels of children in the group
  
  HHSC risk weight: Medium. Corrected 2024-02-20. Correction verified 2024-02-21.
- Safety & premises
  The first-aid kit missed the following supplies: (1)A guide to first aid and emergency care; (2)Adhesive tape; (3)Antiseptic solutions or wipes; (4)Scissors ; (5)Thermometer, preferably non-glass; and (6) Waterproof, disposable gloves.
  
  HHSC 747.3803(a) — First Aid Kit - Complete Kit
  
  HHSC risk weight: Medium. Corrected 2024-02-20. Correction verified 2024-02-21.
- Safety & premises
  There was not emergency practices information available during the inspection time.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2024-02-20. Correction verified 2024-02-21.
- Supervision & ratios Serious
  The emergency preparedness plan was not availbale to review.
  
  HHSC 747.501(12) — Written Operational Policies - Emergency Preparedness Plan
  
  HHSC risk weight: High. Corrected 2024-02-20. Correction verified 2024-02-21.
- Records & paperwork Serious
  The home does not have a carbon monoxide system.
  
  HHSC 747.5331 — Registered or Licensed Child-Care Home Must be Equipped with a Working Carbon Monoxide (CO) Detection System, unless located in a School Facility
  
  HHSC risk weight: High. Corrected 2024-02-20. Correction verified 2024-02-21.
- Records & paperwork
  The children's products certification form was not available.
  
  HHSC 747.801(12) — Records Maintained and Made Available - Children's Product Certification
  
  HHSC risk weight: Medium. Corrected 2024-02-20. Correction verified 2024-02-21.
HHSC inspection history
Feb 23, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 31, 2022 Inspection · Deficiencies cited
- Other
  Current activity plan has two separate times scheduled for TV time and does not have any outdoor time scheduled.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2022-03-21. Correction verified 2022-04-15.
- Safety & premises
  9 month old infant was found laying in a bed covered in a blanket. The infant was awake at this time. There were also many other blankets and pillows all around the bed. Note: Infant was removed immediately.
  
  HHSC 747.2309(a)(1) — Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress
  
  HHSC risk weight: Medium High. Corrected 2022-01-31. Correction verified 2022-02-23.
- Safety & premises
  4 childrens records are missing the following items: The emergency contact's address Health statement is out of date School's name and phone number not updated since enrollment
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2022-03-21. Correction verified 2022-04-15.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Kim Loan Nguyen, 13730 CHARTERHOUSE WAY, Sugar Land, TX 77498-6306 (operation ID 1104346, operation number 1508900), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.