The Ark Childrens Center
760 CLEAR LAKE CITY BLVD, Webster, TX 77598 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 244
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:30 AM-04:00 PM
- Director / administrator
- Andrea Wallace
- Phone
- (713) 551-4870
- Regulated since
- Mar 21, 2005
- HHSC IDs
- Operation 267779 · number 847164
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2024 | 5 | 1 | Illness & medication (1), Supervision & ratios (4) |
| 2023 | 3 | 1 | Cleanliness & sanitation (1), Safety & premises (2) |
| 2022 | 5 | 2 | Discipline & child guidance (1), Safety & premises (1), Staff background & training (2), Other (1) |
Inspections, investigations & assessments
-
Apr 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 17, 2024 Inspection · Deficiencies cited
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Supervision & ratios
There was no information regarding the promotion of physical activities for both indoors and outdoors.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2024-09-27. Correction verified 2024-09-23.
-
Supervision & ratios Serious
There was no emergency prepardness plan or procedures with the required information for review.
HHSC 746.501(a)(24) — Written Operational Policies - Emergency Preparedness Plans
HHSC risk weight: High. Corrected 2024-09-27. Correction verified 2024-09-23.
-
Supervision & ratios
The operational policies did not contain information for the support and care of the inclusion of special needs children in care.
HHSC 746.501(a)(30) — Written Operational Policies - Support inclusive services
HHSC risk weight: Medium. Corrected 2024-09-27. Correction verified 2024-10-23.
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Illness & medication
Three children's records did not have current immunization records on file or an exemption affidavit.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-10-04. Correction verified 2024-09-20.
-
Supervision & ratios
One child did not have a current health statement on file.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2024-10-04. Correction verified 2024-09-20.
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Supervision & ratios
-
Sep 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 6, 2023 Inspection · Deficiencies cited
-
Safety & premises
During Inspection the cribs in the infant room had lose fitting sheets. There were no children in the cribs during the inspection. Note: Pictures were taken.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected 2023-01-20. Correction verified 2023-01-11.
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Safety & premises
During inspection the toddler room had a plastic sink that was chipped and cracked, In the PreK room the outlet cover was cracked. Corrected at inspection: sink was removed and tape was placed over outlet cover for temporary fix.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-01-06.
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Cleanliness & sanitation Serious
Cleaning products were not labeled with it content. Corrected at Inspection. Note: Pictures were taken.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2023-01-06.
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Safety & premises
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Dec 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 20, 2022 Report · Deficiencies cited (self-report)
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Discipline & child guidance Serious
Based on the evidence obtained during the DFPS investigation, there is sufficient evidence to support the allegation of physical abuse. Note: This was corrected prior to the investigation when the director took action after being informed of the incident. The caregiver was terminated and there were no other concerns.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2022-12-08. Correction verified 2022-12-16.
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Other Serious
Based on the information obtained during the investigation there is sufficient information to prove that a caregiver used prohibited punishment.
HHSC 746.2805(4) — Prohibited Punishments - Hitting with Hand or Instrument
HHSC risk weight: High. Corrected 2022-12-08. Correction verified 2022-12-16.
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Discipline & child guidance Serious
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Feb 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 18, 2022 Inspection · Deficiencies cited
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Staff background & training
The directors record were lacking the required 6 hours in the following subjects: Child growth and development, Guidance and discipline, Age-appropriate curriculum, Teacher-child interaction and Serving children with special care needs.
HHSC 746.1311(b) — Director Annual Training - Required 6 hours
HHSC risk weight: Medium. Corrected 2022-01-18. Correction verified 2022-01-21.
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Staff background & training
The directors records were lacking one hour of training related to preventing and reporting child maltreatment.
HHSC 746.1311(c) — Director Annual Training -Required 1 hour in prevention, recognition and reporting of child maltreatment
HHSC risk weight: Medium. Corrected 2022-01-18. Correction verified 2022-01-18.
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Safety & premises
Two of four records were lacking a complete emergency contact.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2022-01-21. Correction verified 2022-01-21.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.