Cathy Lynn
4834 CASTLE BRG, San Antonio, TX 78218 · Bexar County
Program
- Type
- Registered child-care home
- Licensed capacity
- 4
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-05:30 PM
- Phone
- (210) 653-7050
- Regulated since
- Feb 9, 2009
- HHSC IDs
- Operation 378865 · number 915930
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 10 | 0 | Cleanliness & sanitation (4), Staff background & training (2), Records & paperwork (2), Other (2) |
| 2023 | 10 | 0 | Cleanliness & sanitation (2), Supervision & ratios (2), Staff background & training (2), Records & paperwork (2), Other (2) |
| 2022 | 36 | 4 | Cleanliness & sanitation (6), Illness & medication (2), Supervision & ratios (6), Safety & premises (4), Staff background & training (4), Records & paperwork (2), Other (12) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
-
Mar 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 16, 2025 Inspection · Deficiencies cited
-
Staff background & training
Primary caregiver Cathy Lynn is missing 25 hours of annual training.
HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
HHSC risk weight: Medium High. Corrected 2026-01-16. Correction verified 2026-03-17.
-
Other
The tv was on playing PBS Kids with an 11 month old in the room. The tv was left on for over an hour and did not follow the activity schedule. This was corrected at the inspection when it was turned off.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-12-16.
-
Cleanliness & sanitation
A child did not wash her hands after having her diaper changed. This was corrected at the inspection.
HHSC 747.3213(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-12-16.
-
Cleanliness & sanitation
The diaper changing area was not sanitized after using it for an 11 month old infant.
HHSC 747.3307(d) — Diapering Procedures- Sanitizing the Diapering Area
HHSC risk weight: Medium High. Corrected 2026-01-16. Correction verified 2026-03-17.
-
Records & paperwork
The 3 dogs on the premises are missing vaccine records. This is scheduled for Febrary 2026.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2026-02-16. Correction verified 2026-03-17.
-
Staff background & training
-
Dec 16, 2025 Inspection · Deficiencies cited
-
Staff background & training
Primary caregiver Cathy Lynn is missing 25 hours of annual training.
HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
HHSC risk weight: Medium High. Corrected 2026-01-16. Correction verified 2026-03-17.
-
Other
The tv was on playing PBS Kids with an 11 month old in the room. The tv was left on for over an hour and did not follow the activity schedule. This was corrected at the inspection when it was turned off.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-12-16.
-
Cleanliness & sanitation
A child did not wash her hands after having her diaper changed. This was corrected at the inspection.
HHSC 747.3213(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-12-16.
-
Cleanliness & sanitation
The diaper changing area was not sanitized after using it for an 11 month old infant.
HHSC 747.3307(d) — Diapering Procedures- Sanitizing the Diapering Area
HHSC risk weight: Medium High. Corrected 2026-01-16. Correction verified 2026-03-17.
-
Records & paperwork
The 3 dogs on the premises are missing vaccine records. This is scheduled for Febrary 2026.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2026-02-16. Correction verified 2026-03-17.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Dec 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 12, 2023 Inspection · Deficiencies cited
-
Staff background & training
Permit holder is not current on First Aid.
HHSC 747.1303(2)(A) — Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-01-09. Correction verified 2023-12-20.
-
Other
There was no written activity plan. Permit holder did not have an activity schedule to follow to keep children occupied.
HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
HHSC risk weight: Medium. Corrected 2024-01-09. Correction verified 2023-12-18.
-
Cleanliness & sanitation
The home was found in unsanitary conditions. Bleach on the kitchen counter near food items. Garbage exposed and accessible to children. Significant amount of gnats were flying throughout rooms, around trash can and on garage door leading from kitchen. The under sink cabinet in the restroom had Drano accessible to children.
HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-12-19. Correction verified 2023-12-20.
-
Records & paperwork
Permit holder does not have current vaccination records for the four pet dogs. They expired April/2023.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2024-01-09. Correction verified 2024-01-07.
-
Supervision & ratios
Operation has a total of eight children enrolled: Two children had no files available; Three of seven had no school information. Three of four files did not have a health care statement.
HHSC 747.603(a)(1) — Children's Records - Enrollment Agreement
HHSC risk weight: Medium. Corrected 2024-01-09. Correction verified 2024-01-08.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Dec 12, 2023 Inspection · Deficiencies cited
-
Staff background & training
Permit holder is not current on First Aid.
HHSC 747.1303(2)(A) — Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-01-09. Correction verified 2023-12-20.
-
Other
There was no written activity plan. Permit holder did not have an activity schedule to follow to keep children occupied.
HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
HHSC risk weight: Medium. Corrected 2024-01-09. Correction verified 2023-12-18.
-
Cleanliness & sanitation
The home was found in unsanitary conditions. Bleach on the kitchen counter near food items. Garbage exposed and accessible to children. Significant amount of gnats were flying throughout rooms, around trash can and on garage door leading from kitchen. The under sink cabinet in the restroom had Drano accessible to children.
HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-12-19. Correction verified 2023-12-20.
-
Records & paperwork
Permit holder does not have current vaccination records for the four pet dogs. They expired April/2023.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2024-01-09. Correction verified 2024-01-07.
-
Supervision & ratios
Operation has a total of eight children enrolled: Two children had no files available; Three of seven had no school information. Three of four files did not have a health care statement.
HHSC 747.603(a)(1) — Children's Records - Enrollment Agreement
HHSC risk weight: Medium. Corrected 2024-01-09. Correction verified 2024-01-08.
-
Staff background & training
-
Dec 15, 2022 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The emergency preparedness plan was not available for review.
HHSC 747.501(12) — Written Operational Policies - Emergency Preparedness Plan
HHSC risk weight: High. Corrected 2022-12-19. Correction verified 2022-12-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Dec 15, 2022 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The emergency preparedness plan was not available for review.
HHSC 747.501(12) — Written Operational Policies - Emergency Preparedness Plan
HHSC risk weight: High. Corrected 2022-12-19. Correction verified 2022-12-19.
-
Supervision & ratios Serious
-
Aug 30, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 30, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 30, 2022 Inspection · Deficiencies cited
-
Staff background & training
Permit holder did not have six hours of management training available for review. .
HHSC 747.1309(e)(1) — Primary Caregiver Annual Training - Required training less than- 5 years experience
HHSC risk weight: Medium. Corrected 2022-04-14. Correction verified 2022-04-14.
-
Staff background & training
Two of the household members and permit holder did not have orientation available.
HHSC 747.1403 — Orientation for Household Members- Required
HHSC risk weight: Medium. Corrected 2022-04-06. Correction verified 2022-04-07.
-
Other
The TV was observed on during the inspection while two toddlers were eating cereal. In addition to one of the children using a tablet. NOTE: This was corrected at inspection when tablet was placed in the child's backpack and TV was turned off.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-03-30.
-
Cleanliness & sanitation
Children were observed coming in from outside and not washing hands. NOTE: This was corrected when the children were assisted.
HHSC 747.3213(1) — Children Handwashing Before Eating
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-03-30.
-
Cleanliness & sanitation
An infant was observed being changed using a changing mat on the sofa. NOTE: A diaper changing pack and play was available to set up.
HHSC 747.3303(b) — Diaper Changing Equipment - No Play or Eating Surfaces Used
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-03-30.
-
Cleanliness & sanitation
Dirty diapers were observed in the restroom trashcan in a unsanitary manner. NOTE: This was corrected when the trash was taken out.
HHSC 747.3307(e) — Diapering Procedures - Soiled Diapers Kept in a Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-03-30.
-
Other
No current vaccination or healthcare statement were available for review.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2022-04-29. Correction verified 2022-04-20.
-
Other
Children were observed sleeping on the couch, as mats weren't labeled with the children's name. NOTE: Mats were labeled with the children's name.
HHSC 747.4303(a) — Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-04-06.
-
Other
Children backpacks were observed on a recliner in the living room.
HHSC 747.4305 — Storage for Individual Belongings
HHSC risk weight: Medium. Corrected 2022-04-06. Correction verified 2022-04-06.
-
Safety & premises
The emergency preparedness plan did not specify what essential documents will be taken when evacuating. Or how they plan on continue the same care during an evacuation. And how you will reunify the children with someone not on the pick up list.
HHSC 747.5003(3) — Emergency Preparedness Plan - Evacuate and Relocate with Essential Documentation
HHSC risk weight: Medium High. Corrected 2022-04-29. Correction verified 2022-04-29.
-
Supervision & ratios
The operational policy did not specify the sleep requirements and restrictions for safe sleep for infants 12 months old or younger. -Pets requirements -Promoting indoor and outdoor activities -Duration of physical activities (indoor/outdoor) -Recommended clothing -Plan for weather permitting
HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
HHSC risk weight: Medium High. Corrected 2022-04-29. Correction verified 2022-04-29.
-
Supervision & ratios
Carbon monoxide was not documented for the month of February and March. NOTE: This was corrected when it was tested and written on the Emergency practices.
HHSC 747.5337(a)(4) — Electric or Battery Operated CO System-Test Documentation Available During Hours of Operation
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-03-30.
-
Records & paperwork
Two of the four children files was missing a healthcare statement.
HHSC 747.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2022-04-29. Correction verified 2022-04-29.
-
Illness & medication
One of the four children files was missing a immunization record.
HHSC 747.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-04-29. Correction verified 2022-04-07.
-
Other
One of the four children files did not have school age information or permission on their enrollment form.
HHSC 747.605(14) — Required Admission Information - School Information for School-age Child
HHSC risk weight: Medium. Corrected 2022-04-06. Correction verified 2022-04-07.
-
Safety & premises
Three of the four children files did not have address to the emergency contacts.
HHSC 747.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2022-04-06. Correction verified 2022-04-07.
-
Other Serious
Three of the four children did not have release information.
HHSC 747.605(7) — Required Admission Information - Release Information
HHSC risk weight: High. Corrected 2022-04-06. Correction verified 2022-04-08.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Mar 30, 2022 Inspection · Deficiencies cited
-
Staff background & training
Permit holder did not have six hours of management training available for review. .
HHSC 747.1309(e)(1) — Primary Caregiver Annual Training - Required training less than- 5 years experience
HHSC risk weight: Medium. Corrected 2022-04-14. Correction verified 2022-04-14.
-
Staff background & training
Two of the household members and permit holder did not have orientation available.
HHSC 747.1403 — Orientation for Household Members- Required
HHSC risk weight: Medium. Corrected 2022-04-06. Correction verified 2022-04-07.
-
Other
The TV was observed on during the inspection while two toddlers were eating cereal. In addition to one of the children using a tablet. NOTE: This was corrected at inspection when tablet was placed in the child's backpack and TV was turned off.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-03-30.
-
Cleanliness & sanitation
Children were observed coming in from outside and not washing hands. NOTE: This was corrected when the children were assisted.
HHSC 747.3213(1) — Children Handwashing Before Eating
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-03-30.
-
Cleanliness & sanitation
An infant was observed being changed using a changing mat on the sofa. NOTE: A diaper changing pack and play was available to set up.
HHSC 747.3303(b) — Diaper Changing Equipment - No Play or Eating Surfaces Used
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-03-30.
-
Cleanliness & sanitation
Dirty diapers were observed in the restroom trashcan in a unsanitary manner. NOTE: This was corrected when the trash was taken out.
HHSC 747.3307(e) — Diapering Procedures - Soiled Diapers Kept in a Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-03-30.
-
Other
No current vaccination or healthcare statement were available for review.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2022-04-29. Correction verified 2022-04-20.
-
Other
Children were observed sleeping on the couch, as mats weren't labeled with the children's name. NOTE: Mats were labeled with the children's name.
HHSC 747.4303(a) — Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-04-06.
-
Other
Children backpacks were observed on a recliner in the living room.
HHSC 747.4305 — Storage for Individual Belongings
HHSC risk weight: Medium. Corrected 2022-04-06. Correction verified 2022-04-06.
-
Safety & premises
The emergency preparedness plan did not specify what essential documents will be taken when evacuating. Or how they plan on continue the same care during an evacuation. And how you will reunify the children with someone not on the pick up list.
HHSC 747.5003(3) — Emergency Preparedness Plan - Evacuate and Relocate with Essential Documentation
HHSC risk weight: Medium High. Corrected 2022-04-29. Correction verified 2022-04-29.
-
Supervision & ratios
The operational policy did not specify the sleep requirements and restrictions for safe sleep for infants 12 months old or younger. -Pets requirements -Promoting indoor and outdoor activities -Duration of physical activities (indoor/outdoor) -Recommended clothing -Plan for weather permitting
HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
HHSC risk weight: Medium High. Corrected 2022-04-29. Correction verified 2022-04-29.
-
Supervision & ratios
Carbon monoxide was not documented for the month of February and March. NOTE: This was corrected when it was tested and written on the Emergency practices.
HHSC 747.5337(a)(4) — Electric or Battery Operated CO System-Test Documentation Available During Hours of Operation
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-03-30.
-
Records & paperwork
Two of the four children files was missing a healthcare statement.
HHSC 747.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2022-04-29. Correction verified 2022-04-29.
-
Illness & medication
One of the four children files was missing a immunization record.
HHSC 747.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-04-29. Correction verified 2022-04-07.
-
Other
One of the four children files did not have school age information or permission on their enrollment form.
HHSC 747.605(14) — Required Admission Information - School Information for School-age Child
HHSC risk weight: Medium. Corrected 2022-04-06. Correction verified 2022-04-07.
-
Safety & premises
Three of the four children files did not have address to the emergency contacts.
HHSC 747.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2022-04-06. Correction verified 2022-04-07.
-
Other Serious
Three of the four children did not have release information.
HHSC 747.605(7) — Required Admission Information - Release Information
HHSC risk weight: High. Corrected 2022-04-06. Correction verified 2022-04-08.
-
Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.