Veronica Cathleen Villarreal
9824 VILLAGE BASIN, San Antonio, TX 78250 · Bexar County
Program
- Type
- Registered child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 04:30 AM-06:00 PM
- Phone
- (210) 313-9679
- Regulated since
- Nov 2, 2016
- HHSC IDs
- Operation 1259559 · number 1638052
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 0 | Illness & medication (1), Staff background & training (2) |
| 2025 | 2 | 1 | Safety & premises (1), Other (1) |
| 2024 | 21 | 2 | Cleanliness & sanitation (4), Illness & medication (2), Supervision & ratios (3), Safety & premises (7), Staff background & training (2), Other (3) |
| 2023 | 7 | 3 | Illness & medication (1), Supervision & ratios (2), Safety & premises (2), Staff background & training (1), Other (1) |
| 2022 | 7 | 0 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Records & paperwork (2), Other (1) |
| 2021 | 6 | 0 | Cleanliness & sanitation (1), Illness & medication (1), Staff background & training (1), Records & paperwork (2), Other (1) |
Inspections, investigations & assessments
-
Apr 14, 2026 Inspection · Deficiencies cited
-
Staff background & training
At time of inspection, the operation had not validated its employee list.
HHSC 745.651(2)(B) — Background Check Validation - Once a year listed family homes, licensed, and registered child care homes must validate list of subjects
HHSC risk weight: Medium. Corrected 2026-04-17. Correction verified 2026-04-16.
-
Staff background & training
The primary caregiver was missing required training for Emergency Preparedness and Communicable Diseases.
HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
HHSC risk weight: Medium. Corrected 2026-04-30. Correction verified 2026-04-20.
-
Illness & medication
1 of out 4 children's files audited were missing immunization records.
HHSC 747.613(b) — Required Immunizations Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium. Corrected 2026-05-05. Correction verified 2026-04-15.
-
Staff background & training
-
Nov 10, 2025 Inspection · Deficiencies cited
-
Safety & premises Serious
Two plastic baskets on the back of the tricycles were observed with shear points and broken.
HHSC 747.4401(7) — Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points
HHSC risk weight: High. Corrected 2025-11-17. Correction verified 2025-11-17.
-
Safety & premises Serious
-
Jul 31, 2025 Inspection · Deficiencies cited
-
Other
The children's toothbrushes were observed in a cup on the restroom sink accessible to the children when not in use and not labeled with the children full name.
HHSC 747.3121(a)(2) — Toothbrushes - Out of Reach when Not in Use
HHSC risk weight: Medium. Corrected 2025-07-31. Correction verified 2025-08-05.
-
Other
-
Jun 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 14, 2024 Inspection · Deficiencies cited
-
Safety & premises
At time of inspection two seventeen month infants were observed inside their cribs with a sippy cup each.
HHSC 747.2319(4) — Requirements for Feeding Infants - Fed in Safe Manner
HHSC risk weight: Medium High. Corrected 2024-11-14. Correction verified 2024-12-03.
-
Safety & premises
During the inspection, it was observed that screws were left on the dining table within the reach of children.
HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-11-14. Correction verified 2024-12-03.
-
Safety & premises
-
Oct 7, 2024 Inspection · Deficiencies cited
-
Safety & premises
At time of inspection two infants over the age of twelve months were observed inside their cribs with a sippy cup each.
HHSC 747.2319(4) — Requirements for Feeding Infants - Fed in Safe Manner
HHSC risk weight: Medium High. Corrected 2024-10-07. Correction verified 2024-11-14.
-
Safety & premises
Children active play space area in living room was cluttered with toys all over the floor. At time of inspection, there were visible nails coming out of the backyard storage unit.
HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-10-18. Correction verified 2024-11-14.
-
Cleanliness & sanitation
At time of inspection, insect repellent for animals and hydrogen peroxide were observed at children's reach in the kitchen counter.
HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
HHSC risk weight: Medium High. Corrected 2024-10-07. Correction verified 2024-11-14.
-
Safety & premises
-
Sep 10, 2024 Inspection · Deficiencies cited
-
Illness & medication
At time of inspection two medication bottles were observed on the dining table at childs reach. This was corrected at inspection.
HHSC 747.3501 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2024-09-10. Correction verified 2024-10-07.
-
Illness & medication
-
Aug 28, 2024 Inspection · Deficiencies cited
-
Supervision & ratios Serious
At time of inspection it was observed primary caregiver fell asleep while caring for children.
HHSC 747.1503(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-08-28. Correction verified 2024-09-10.
-
Safety & premises
At time of inspection two infants over the age of twelve months were observed inside their crib drinking a bottle.
HHSC 747.2319(4) — Requirements for Feeding Infants - Fed in Safe Manner
HHSC risk weight: Medium High. Corrected 2024-08-28. Correction verified 2024-09-10.
-
Cleanliness & sanitation
At time of inspection children's bathroom cabinet was observed to be unlocked with toxic materials at children's reach.
HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
HHSC risk weight: Medium High. Corrected 2024-08-28. Correction verified 2024-09-10.
-
Supervision & ratios
At time of inspection operation did not have the most recent inspection form posted, last posted was June 26, 2024.
HHSC 747.401(a)(2) — Posting Requirements-Inspection Report
HHSC risk weight: Medium. Corrected 2024-08-30. Correction verified 2024-09-10.
-
Supervision & ratios Serious
-
Jul 29, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
At time of inspection operation did not have 2024 fire drill document ion available for review.
HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2024-08-09. Correction verified 2024-08-28.
-
Other
At time of inspection documentation for lock downs and sever weather were not avaiable for review.
HHSC 747.5005(2) — Sheltering drill for Severe Weather- 4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2024-08-09. Correction verified 2024-08-28.
-
Supervision & ratios
-
Jun 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 29, 2024 Inspection · Deficiencies cited
-
Staff background & training
Primary caregiver had twelve hours of the required thirty annual of training for the last full year of employment.
HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
HHSC risk weight: Medium. Corrected 2024-04-19. Correction verified 2024-04-19.
-
Staff background & training
At time of inspection, operation did not have current SIDS, understanding early childhood brain development or shaken baby syndrome training, last training certificate date 12.1.21.
HHSC 747.1309(c) — Primary Caregiver Annual Training - Special topics for children under 24 months
HHSC risk weight: Medium High. Corrected 2024-02-29. Correction verified 2024-02-29.
-
Safety & premises Serious
At time of inspection an infant was observed asleep in crib with a baby bottle next to them. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078 This was corrected during inspection.
HHSC 747.2315(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2024-02-29. Correction verified 2024-03-11.
-
Cleanliness & sanitation
At time of inspection cleaning solutions were observed at child reach in children's nap room. This was corrected at inspection.
HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
HHSC risk weight: Medium High. Corrected 2024-02-29. Correction verified 2024-03-11.
-
Cleanliness & sanitation
Children active play space area in living room was cluttered with toys all over the floor, no clear walkway.
HHSC 747.3203(9) — Floors, Ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2024-03-14. Correction verified 2024-03-11.
-
Illness & medication
At time of inspection, one child's record did not have an updated immunization record.
HHSC 747.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-03-29. Correction verified 2024-03-04.
-
Other
At time of inspection, four out of four children's files did not have information regarding if children are able to swim without assistance.
HHSC 747.605(10) — Required Admission Information - Water Activity Permission
HHSC risk weight: Medium. Corrected 2024-03-14. Correction verified 2024-03-11.
-
Other
At time of inspection, four out of four children files reviewed were blank on the special needs section in admission form.
HHSC 747.605(13) — Required Admission Information - Special Needs Statement
HHSC risk weight: Medium High. Corrected 2024-03-14. Correction verified 2024-03-11.
-
Safety & premises
At time of inspection two out of the four children files did not have complete emergency contact information.
HHSC 747.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2024-03-14. Correction verified 2024-03-04.
-
Staff background & training
-
Sep 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 30, 2023 Inspection · Deficiencies cited
-
Supervision & ratios Serious
During the course of a monitoring inspection the caregiver responsible for three children ranging in ages from 7 months to 3 years was observed to fall asleep while feeding a child.
HHSC 747.1503(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-08-30. Correction verified 2023-09-06.
-
Supervision & ratios
At time of inspection operation did not have a written planned activity plan.
HHSC 747.2102(b) — Written Activity Plan - Include all Children
HHSC risk weight: Medium. Corrected 2023-09-29. Correction verified 2023-09-29.
-
Other
At time of inspection sliding glass door did not have decal at children's level.
HHSC 747.3501(4) — Safety - Sliding Door Glass Marked
HHSC risk weight: Medium High. Corrected 2023-09-08. Correction verified 2023-09-06.
-
Supervision & ratios Serious
-
Apr 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 17, 2023 Inspection · Deficiencies cited
-
Staff background & training
At time of inspection primary caregiver only had 22 hours of 30 mandatory annual training hours.
HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
HHSC risk weight: Medium. Corrected 2023-05-30. Correction verified 2023-05-08.
-
Illness & medication Serious
At time of inspection medication bottles were observed in kitchen table.
HHSC 747.3607(1) — Storage of Medication - Inaccessible to Children
HHSC risk weight: High. Corrected 2023-04-14. Correction verified 2023-04-13.
-
Safety & premises
At time of inspection no records were avaiable for monthly fire drills.
HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2023-04-17. Correction verified 2023-03-24.
-
Safety & premises Serious
At time of inpsection fire extinguisher was last updated December 2021.
HHSC 747.5101 — Fire- Extinguishing System
HHSC risk weight: High. Corrected 2023-04-14. Correction verified 2023-04-17.
-
Staff background & training
-
Oct 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 3, 2022 Inspection · Deficiencies cited
-
Other
During inspection children were not following program schedule, they were observed running around and jumping on beds.
HHSC 747.1501(c)(5) — Additional Responsibilities of Caregivers - Children in Control
HHSC risk weight: Medium High. Corrected 2022-10-03. Correction verified 2022-10-12.
-
Cleanliness & sanitation
Children active play space area in living room was cluttered with toys all over the floor, no clear walkway and children were observed tripping at time of inspection.
HHSC 747.3203(9) — Floors, Ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2022-10-03. Correction verified 2022-10-12.
-
Records & paperwork
The latest inspection form was not in required posting at time of inspection.
HHSC 747.401(a)(2) — Posting Requirements-Inspection Report
HHSC risk weight: Medium. Corrected 2022-10-03. Correction verified 2022-10-12.
-
Safety & premises
2 out of 6 children's files did not have complete emergency contact information.
HHSC 747.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2022-10-28. Correction verified 2022-10-28.
-
Illness & medication
3 out of 6 children's files did not have updated immunization records.
HHSC 747.613(b) — Required Immunizations Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium. Corrected 2022-10-28. Correction verified 2022-10-28.
-
Records & paperwork
Caregivers file did not have Affidavit at time of inspection.
HHSC 747.901(4) — Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2022-10-14. Correction verified 2022-10-12.
-
Supervision & ratios
No file of other member of the home was available at time of inspection.
HHSC 747.905 — Personnel Records for Household Members Not Used in Child/Caregiver Ratio
HHSC risk weight: Medium. Corrected 2022-10-28. Correction verified 2022-10-28.
-
Other
-
Nov 12, 2021 Inspection · Deficiencies cited
-
Staff background & training
While reviewing primary care giver's personnel file; it was found that she has not completed annual required training; she has completed 2.5 of the 30 hours required.
HHSC 747.1303(3)(A) — Training Requirements for Caregivers - 15 hours Annual Training
HHSC risk weight: Medium High. Corrected 2022-01-31. Correction verified 2022-01-26.
-
Cleanliness & sanitation
During inspection, primary caregiver admitted to washing bedding once monthly, when asked how often sheets are washed. Minimum standards requires washing of linens on a weekly basis, unless soiled.
HHSC 747.3203(3) — Machine Wash Linens
HHSC risk weight: Medium High. Corrected 2021-11-12. Correction verified 2021-11-29.
-
Other
Child care home has a pet dog in backyard, which has not had her current Rabies vaccination.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2021-12-13. Correction verified 2021-11-29.
-
Records & paperwork
The most up to date inspection form must be posted in a public and easy to see area. The posted inspection letter was over two years old.
HHSC 747.401(a)(2) — Posting Requirements-Inspection Report
HHSC risk weight: Medium. Corrected 2021-11-12. Correction verified 2021-11-12.
-
Illness & medication
One of the four children's records reviewed did not have an immunization record in file. One of the four records reviewed did not have the emergency's address noted.
HHSC 747.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2021-11-19. Correction verified 2021-11-29.
-
Records & paperwork
Two of the four children's records reviewed did not have the physician's signed health statement portion filled in on admission form.
HHSC 747.611(b) — Health Statement on File
HHSC risk weight: Medium. Corrected 2022-01-07. Correction verified 2021-12-23.
-
Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.