Choo Choo Xpress

750 SCHNEIDER STE 130, Cibolo, TX 78108 · Guadalupe County

30cited violations

4serious

32inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 78
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Mayra Olguin
Phone: (210) 566-6130
Regulated since: Jul 12, 2011
HHSC IDs: Operation 787072 · number 1250087
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 4
Discipline & child guidance 2
Safety & premises 6
Staff background & training 10
Records & paperwork 4
Other 4

Year by year

Year	Violations	Serious	Main categories
2026	2	0	Staff background & training (2)
2025	2	0	Staff background & training (2)
2024	6	0	Supervision & ratios (2), Records & paperwork (2), Other (2)
2023	18	4	Supervision & ratios (2), Discipline & child guidance (2), Safety & premises (6), Staff background & training (6), Other (2)
2022	2	0	Records & paperwork (2)

Inspections, investigations & assessments

Apr 13, 2026 Inspection · Deficiencies cited
- Staff background & training
  Three of the seven staff files reviewed, did not have the required content health and safety trainings for the last full year of employment.
  
  HHSC 746.1309(e) — Documented Annual Training- Required Content
  
  HHSC risk weight: Medium. Corrected 2026-05-08. Correction verified 2026-06-05.
HHSC inspection history
Apr 13, 2026 Inspection · Deficiencies cited
- Staff background & training
  Three of the seven staff files reviewed, did not have the required content health and safety trainings for the last full year of employment.
  
  HHSC 746.1309(e) — Documented Annual Training- Required Content
  
  HHSC risk weight: Medium. Corrected 2026-05-08. Correction verified 2026-06-05.
HHSC inspection history · no longer published by HHSC; kept here
Jun 12, 2025 Inspection · Deficiencies cited
- Staff background & training
  Two of the five staff files, did not have the required content health and safety trainings for the last full year of employment.
  
  HHSC 746.1309(e) — Documented Annual Training- Required Content
  
  HHSC risk weight: Medium. Corrected 2025-07-28. Correction verified 2025-08-26.
HHSC inspection history
Jun 12, 2025 Inspection · Deficiencies cited
- Staff background & training
  Two of the five staff files, did not have the required content health and safety trainings for the last full year of employment.
  
  HHSC 746.1309(e) — Documented Annual Training- Required Content
  
  HHSC risk weight: Medium. Corrected 2025-07-28. Correction verified 2025-08-26.
HHSC inspection history · no longer published by HHSC; kept here
Dec 3, 2024 Inspection · Deficiencies cited
- Other
  There was no documentation of drills for November.
  
  HHSC 746.5205(4) — Documentation of Drills
  
  HHSC risk weight: Medium. Corrected 2024-12-06. Correction verified 2024-12-05.
HHSC inspection history · no longer published by HHSC; kept here
Dec 3, 2024 Inspection · Deficiencies cited
- Other
  There was no documentation of drills for November.
  
  HHSC 746.5205(4) — Documentation of Drills
  
  HHSC risk weight: Medium. Corrected 2024-12-06. Correction verified 2024-12-05.
HHSC inspection history
Aug 2, 2024 Inspection · Deficiencies cited
- Records & paperwork
  Current liabiity insurance not available for review.
  
  HHSC 746.801(6) — Required Records Maintained and Made Available - Liability Insurance
  
  HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-08-06.
HHSC inspection history · no longer published by HHSC; kept here
Aug 2, 2024 Inspection · Deficiencies cited
- Records & paperwork
  Current liabiity insurance not available for review.
  
  HHSC 746.801(6) — Required Records Maintained and Made Available - Liability Insurance
  
  HHSC risk weight: Medium. Corrected 2024-08-06. Correction verified 2024-08-06.
HHSC inspection history
May 2, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 2, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 24, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  When observing a mixed toddler classroom, the youngest child was 16 months, and the oldest child was 35 months with a difference of 19 months. NOTE: CORRECTED AT INSPECTION
  
  HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
  
  HHSC risk weight: Medium High. Corrected 2024-04-24. Correction verified 2024-05-02.
HHSC inspection history
Apr 24, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  When observing a mixed toddler classroom, the youngest child was 16 months, and the oldest child was 35 months with a difference of 19 months. NOTE: CORRECTED AT INSPECTION
  
  HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
  
  HHSC risk weight: Medium High. Corrected 2024-04-24. Correction verified 2024-05-02.
HHSC inspection history · no longer published by HHSC; kept here
Dec 22, 2023 Inspection · Deficiencies cited
- Safety & premises
  There was no documentation of the fire extinguishers being inspected. NOTE: This was corrected at inspection.
  
  HHSC 746.5307(a) — Inspect Fire Extinguishers Monthly
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-12-22.
- Other
  Carbon monoxide detector were last inspected on August. NOTE: This was corrected at inspection.
  
  HHSC 746.5537(a)(2) — Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-12-22.
HHSC inspection history · no longer published by HHSC; kept here
Dec 22, 2023 Inspection · Deficiencies cited
- Safety & premises
  There was no documentation of the fire extinguishers being inspected. NOTE: This was corrected at inspection.
  
  HHSC 746.5307(a) — Inspect Fire Extinguishers Monthly
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-12-22.
- Other
  Carbon monoxide detector were last inspected on August. NOTE: This was corrected at inspection.
  
  HHSC 746.5537(a)(2) — Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-12-22.
HHSC inspection history
Dec 8, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 8, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 30, 2023 Report · Deficiencies cited
- Discipline & child guidance Serious
  During the course of the investigation, it was reported that caregivers have grabbed children by the wrist when moving them to another location for time out.
  
  HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
  
  HHSC risk weight: High. Corrected 2023-12-05. Correction verified 2023-12-08.
- Supervision & ratios Serious
  During the course of the investigation, it was reported that caregivers at the operation yell at children in care.
  
  HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
  
  HHSC risk weight: High. Corrected 2023-12-05. Correction verified 2023-12-08.
HHSC inspection history
Jul 30, 2023 Report · Deficiencies cited
- Discipline & child guidance Serious
  During the course of the investigation, it was reported that caregivers have grabbed children by the wrist when moving them to another location for time out.
  
  HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
  
  HHSC risk weight: High. Corrected 2023-12-05. Correction verified 2023-12-08.
- Supervision & ratios Serious
  During the course of the investigation, it was reported that caregivers at the operation yell at children in care.
  
  HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
  
  HHSC risk weight: High. Corrected 2023-12-05. Correction verified 2023-12-08.
HHSC inspection history · no longer published by HHSC; kept here
Jan 4, 2023 Inspection · Deficiencies cited
- Staff background & training
  One employee file that transports children, did not contain transportation training.
  
  HHSC 746.1301(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation Training
  
  HHSC risk weight: Medium High. Corrected 2023-01-11. Correction verified 2023-01-13.
- Staff background & training
  One employee file did not contain SIDS and Shaken Baby Training, that cares for children under 24 months of age.
  
  HHSC 746.1305(b) — Pre-service Training for Caregivers of Children Under 24 Months
  
  HHSC risk weight: Medium High. Corrected 2023-01-11. Correction verified 2023-01-12.
- Staff background & training
  One employee file did not contain abuse / neglect training.
  
  HHSC 746.1309(c) — Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
  
  HHSC risk weight: Medium. Corrected 2023-01-11. Correction verified 2023-01-13.
- Safety & premises
  The fire extinguisher in the van had not been serviced in the past year. This was corrected when a new fire extinguisher was purchased and placed in the van.
  
  HHSC 746.5307(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-01-04.
- Safety & premises
  Four children's files did not contain an address for the emergency contact listed. This was corrected when the addresses were added to the contacts.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-01-04.
HHSC inspection history
Jan 4, 2023 Inspection · Deficiencies cited
- Staff background & training
  One employee file that transports children, did not contain transportation training.
  
  HHSC 746.1301(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation Training
  
  HHSC risk weight: Medium High. Corrected 2023-01-11. Correction verified 2023-01-13.
- Staff background & training
  One employee file did not contain SIDS and Shaken Baby Training, that cares for children under 24 months of age.
  
  HHSC 746.1305(b) — Pre-service Training for Caregivers of Children Under 24 Months
  
  HHSC risk weight: Medium High. Corrected 2023-01-11. Correction verified 2023-01-12.
- Staff background & training
  One employee file did not contain abuse / neglect training.
  
  HHSC 746.1309(c) — Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
  
  HHSC risk weight: Medium. Corrected 2023-01-11. Correction verified 2023-01-13.
- Safety & premises
  The fire extinguisher in the van had not been serviced in the past year. This was corrected when a new fire extinguisher was purchased and placed in the van.
  
  HHSC 746.5307(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-01-04.
- Safety & premises
  Four children's files did not contain an address for the emergency contact listed. This was corrected when the addresses were added to the contacts.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-01-04.
HHSC inspection history · no longer published by HHSC; kept here
Nov 10, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 10, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 9, 2022 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 9, 2022 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 1, 2022 Assessment · Deficiencies cited
- Records & paperwork
  A review of the Employees Who Left Employment in 2021 data from February 23, 2022 revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022 as required.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2022-03-04. Correction verified 2022-03-03.
HHSC inspection history · no longer published by HHSC; kept here
Mar 1, 2022 Assessment · Deficiencies cited
- Records & paperwork
  A review of the Employees Who Left Employment in 2021 data from February 23, 2022 revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022 as required.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2022-03-04. Correction verified 2022-03-03.
HHSC inspection history
Feb 8, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 8, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 26, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 26, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 18, 2021 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 18, 2021 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Choo Choo Xpress, 750 SCHNEIDER STE 130, Cibolo, TX 78108-3361 (operation ID 787072, operation number 1250087), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.