Pinocchios Daycare

10381 VALLE FERTIL DR, El Paso, TX 79927 · El Paso County

9cited violations

2serious

5inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-05:30 PM
Director / administrator: Marina Gutierrez
Phone: (915) 858-8033
Regulated since: Jan 12, 2007
HHSC IDs: Operation 308860 · number 868006
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Supervision & ratios 2
Safety & premises 1
Staff background & training 4
Records & paperwork 1

Year by year

Year	Violations	Serious	Main categories
2026	1	1	Safety & premises (1)
2025	1	0	Staff background & training (1)
2024	3	0	Staff background & training (2), Records & paperwork (1)
2023	2	1	Illness & medication (1), Staff background & training (1)
2022	2	0	Supervision & ratios (2)

Inspections, investigations & assessments

Jan 9, 2026 Inspection · Deficiencies cited
- Safety & premises Serious
  A child's file was missing emergency medical information.
  
  HHSC 747.605(11) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2026-01-16. Correction verified 2026-01-14.
HHSC inspection history
Feb 5, 2025 Inspection · Deficiencies cited
- Staff background & training
  The employee list was last validated on 1/10/24.
  
  HHSC 745.651(2)(B) — Background Check Validation - Once a year listed family homes, licensed, and registered child care homes must validate list of subjects
  
  HHSC risk weight: Medium. Corrected 2025-02-05. Correction verified 2025-02-07.
HHSC inspection history
Feb 29, 2024 Inspection · Deficiencies cited
- Staff background & training
  Substitute caregiver was missing 24 hours of annual training.
  
  HHSC 747.1303(4)(A) — Training Requirements for Caregivers Licensed -24 hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2024-04-30. Correction verified 2024-04-30.
- Staff background & training
  Primary caregiver was missing 30 hours of annual training.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2024-04-30. Correction verified 2024-04-30.
- Records & paperwork
  The most recent licensing report was not posted
  
  HHSC 747.401(a)(2) — Posting Requirements-Inspection Report
  
  HHSC risk weight: Medium. Corrected 2024-03-01. Correction verified 2024-03-01.
HHSC inspection history
Mar 27, 2023 Inspection · Deficiencies cited
- Staff background & training
  Primary caregiver who provides transportation, did not have current transpotation safety training.
  
  HHSC 747.1303(6)(A) — Training Requirements for Primary Caregiver and Substitute that transports - Transportation Training
  
  HHSC risk weight: Medium High. Corrected 2023-03-27. Correction verified 2023-03-29.
- Illness & medication Serious
  Children had access to boxed Tylenol bottles next to their cubbies. This was corrected at inspection when the bottles werestored away preventing children's access.
  
  HHSC 747.3607(1) — Storage of Medication - Inaccessible to Children
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2023-03-27.
HHSC inspection history
Apr 13, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The day care's operational policies did not include recommended clothing for physical activity.
  
  HHSC 747.501(8)(B) — Written Operational Policies - Recommended Clothing and Footing
  
  HHSC risk weight: Medium. Corrected 2022-04-22. Correction verified 2022-04-20.
- Supervision & ratios
  The day care's operational policies did not include a plan ensuring physical activity is done when there is inclement weather.
  
  HHSC 747.501(8)(C) — Written Operational Policies - Plan for Extreme Weather
  
  HHSC risk weight: Medium. Corrected 2022-04-22. Correction verified 2022-04-20.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Pinocchios Daycare, 10381 VALLE FERTIL DR, El Paso, TX 79927-3897 (operation ID 308860, operation number 868006), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.