Love'em Or Lose'em Child Care

6508 CRYSTAL CT, Waco, TX 76712 · Mclennan County

9cited violations

3serious

8inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 05:30 AM-07:00 PM
Director / administrator: Patricia Octave
Phone: (254) 224-7727
Regulated since: Nov 4, 2015
HHSC IDs: Operation 1176701 · number 1563339
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Supervision & ratios 2
Safety & premises 2
Staff background & training 1
Other 3

Year by year

Year	Violations	Serious	Main categories
2026	5	1	Supervision & ratios (2), Safety & premises (1), Other (2)
2025	1	0	Staff background & training (1)
2021	3	2	Illness & medication (1), Safety & premises (1), Other (1)

Inspections, investigations & assessments

May 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 13, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  There were 11 children observed in the home, including 2 infants. The operation was observed to be out of child/caregiver ratio for one caregiver.
  
  HHSC 747.1801 — Child/Caregiver Ratio - Licensed Child Care Home
  
  HHSC risk weight: Medium High. Corrected 2026-04-13. Correction verified 2026-05-04.
HHSC inspection history
Apr 7, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  There were 11 children observed in the home, including 2 infants. The operation was observed to be out of child/caregiver ratio for one caregiver.
  
  HHSC 747.1801 — Child/Caregiver Ratio - Licensed Child Care Home
  
  HHSC risk weight: Medium High. Corrected 2026-04-07. Correction verified 2026-04-13.
- Other
  It was observed that 2 children under the age of two years old were allowed to watch the television screen.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected 2026-04-07. Correction verified 2026-04-13.
- Other
  There were no written infant feeding instrucations available for review for one infant during the inspection.
  
  HHSC 747.2321(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2026-04-21. Correction verified 2026-04-13.
- Safety & premises Serious
  One infant was observed asleep in a restrictive device placed on top of a chair. The infant was removed and placed in a bare crib during the inspection.
  
  HHSC 747.2326(a)(1) — Infant May Not Sleep in a Restrictive Device
  
  HHSC risk weight: High. Corrected 2026-04-07. Correction verified 2026-04-13.
HHSC inspection history
May 16, 2025 Inspection · Deficiencies cited
- Staff background & training
  The provider did not have the required annual training hours required.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2025-05-30. Correction verified 2025-07-09.
HHSC inspection history
Jun 21, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 26, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 8, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 21, 2021 Inspection · Deficiencies cited
- Safety & premises Serious
  There was 1 child in care that did not have an emergency authorization on file.
  
  HHSC 747.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2021-10-25. Correction verified 2021-10-25.
- Other
  Three children in care did not have a health statement on file.
  
  HHSC 747.611(b) — Health Statement on File
  
  HHSC risk weight: Medium. Corrected 2021-11-19. Correction verified 2021-11-18.
- Illness & medication Serious
  There were 3 children that needed an updated immunization record on file.
  
  HHSC 747.613(a) — Required Immunizations
  
  HHSC risk weight: High. Corrected 2021-11-19. Correction verified 2021-11-18.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Love'em or Lose'em Child Care, 6508 CRYSTAL CT, Waco, TX 76712-6968 (operation ID 1176701, operation number 1563339), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.