Alphabest @ Johnson-prosper

4001 WATERVIEW TRAIL, Celina, TX 75009 · Collin County

16cited violations

6serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 100
Ages: Pre-Kindergarten, School
Hours: 02:30 PM-06:30 PM
Phone: (866) 300-7750
Regulated since: Dec 21, 2020
HHSC IDs: Operation 1356164 · number 1708285
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 6
Staff background & training 6
Records & paperwork 2
Other 2

Year by year

Year	Violations	Serious	Main categories
2025	6	0	Staff background & training (4), Records & paperwork (2)
2024	8	6	Supervision & ratios (4), Staff background & training (2), Other (2)
2022	2	0	Supervision & ratios (2)

Inspections, investigations & assessments

Apr 13, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 13, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 7, 2025 Inspection · Deficiencies cited
- Staff background & training
  One out of five staff files did not have trainings available for review during the visit.
  
  HHSC 744.1301(a)(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
  
  HHSC risk weight: Medium High. Corrected 2025-05-07. Correction verified 2025-06-17.
- Staff background & training
  One staff out of five did not have her First aid/CPR available for review. The staff was having unsupervised access of children.
  
  HHSC 744.1315(a) — Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking.
  
  HHSC risk weight: Medium High. Corrected 2025-05-28. Correction verified 2025-06-16.
- Records & paperwork
  A staff hired on 3/4/25 did not havev an copy of ID/DL available for review during the visit.
  
  HHSC 744.901(9) — Required Personnel Records - Photo Identification
  
  HHSC risk weight: Medium. Corrected 2025-05-21. Correction verified 2025-06-16.
HHSC inspection history
May 7, 2025 Inspection · Deficiencies cited
- Staff background & training
  One out of five staff files did not have trainings available for review during the visit.
  
  HHSC 744.1301(a)(5)(A) — Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
  
  HHSC risk weight: Medium High. Corrected 2025-05-07. Correction verified 2025-06-17.
- Staff background & training
  One staff out of five did not have her First aid/CPR available for review. The staff was having unsupervised access of children.
  
  HHSC 744.1315(a) — Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking.
  
  HHSC risk weight: Medium High. Corrected 2025-05-28. Correction verified 2025-06-16.
- Records & paperwork
  A staff hired on 3/4/25 did not havev an copy of ID/DL available for review during the visit.
  
  HHSC 744.901(9) — Required Personnel Records - Photo Identification
  
  HHSC risk weight: Medium. Corrected 2025-05-21. Correction verified 2025-06-16.
HHSC inspection history · no longer published by HHSC; kept here
Sep 13, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The children were left in the cafeteria while the caregiver is going to the back door to release children to parents. The caregiver was observed outside the door with no proximity of visual or audio of children since they were observed in the cafeteria.
  
  HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2024-09-13.
- Staff background & training
  Three staff out of three did not have the required annual training available for review. This is to include the abuse and neglect training.
  
  HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
  
  HHSC risk weight: Medium. Corrected 2024-09-27. Correction verified 2024-10-25.
HHSC inspection history · no longer published by HHSC; kept here
Sep 13, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The children were left in the cafeteria while the caregiver is going to the back door to release children to parents. The caregiver was observed outside the door with no proximity of visual or audio of children since they were observed in the cafeteria.
  
  HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2024-09-13.
- Staff background & training
  Three staff out of three did not have the required annual training available for review. This is to include the abuse and neglect training.
  
  HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
  
  HHSC risk weight: Medium. Corrected 2024-09-27. Correction verified 2024-10-25.
HHSC inspection history
Aug 23, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 23, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 22, 2024 Report · Deficiencies cited (self-report)
- Other Serious
  Based on the information gathered during the investigation, it has been determined that a caregiver used poor judgement when pushing a child and making them feel uncomfortable and scared.
  
  HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
  
  HHSC risk weight: High. Corrected 2024-09-12. Correction verified 2024-09-26.
- Supervision & ratios Serious
  Based on the information gathered during the investigation, it has been determined the operation failed to notify Child Care Regulations of an incident involving a child at risk.
  
  HHSC 744.305(a)(6) — Report Situation Placing Children at Risk
  
  HHSC risk weight: High. Corrected 2024-09-12. Correction verified 2024-09-26.
HHSC inspection history
Aug 22, 2024 Report · Deficiencies cited (self-report)
- Other Serious
  Based on the information gathered during the investigation, it has been determined that a caregiver used poor judgement when pushing a child and making them feel uncomfortable and scared.
  
  HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
  
  HHSC risk weight: High. Corrected 2024-09-12. Correction verified 2024-09-26.
- Supervision & ratios Serious
  Based on the information gathered during the investigation, it has been determined the operation failed to notify Child Care Regulations of an incident involving a child at risk.
  
  HHSC 744.305(a)(6) — Report Situation Placing Children at Risk
  
  HHSC risk weight: High. Corrected 2024-09-12. Correction verified 2024-09-26.
HHSC inspection history · no longer published by HHSC; kept here
Nov 7, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 7, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 16, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation does not have a working thermoment.
  
  HHSC 744.2753(a) — First Aid Kit - Incomplete Kit
  
  HHSC risk weight: Medium. Corrected 2022-11-28. Correction verified 2022-12-01.
HHSC inspection history
Nov 16, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation does not have a working thermoment.
  
  HHSC 744.2753(a) — First Aid Kit - Incomplete Kit
  
  HHSC risk weight: Medium. Corrected 2022-11-28. Correction verified 2022-12-01.
HHSC inspection history · no longer published by HHSC; kept here
Dec 7, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 7, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Johnson-Prosper, 4001 WATERVIEW TRAIL, Celina, TX 75009 (operation ID 1356164, operation number 1708285), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.