Alphabest @ Sem - Frisco

12721 HONEYGROVE DR, Frisco, TX 75035 · Collin County

10cited violations

0serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 65
Ages: School
Hours: 02:50 PM-06:30 PM
Phone: (866) 300-7750
Regulated since: Jan 26, 2007
HHSC IDs: Operation 299860 · number 863024
Official record: HHSC Child Care Search

Violations by category

Staff background & training 8
Records & paperwork 2

Year by year

Year	Violations	Serious	Main categories
2026	4	0	Staff background & training (4)
2024	6	0	Staff background & training (4), Records & paperwork (2)

Inspections, investigations & assessments

Apr 8, 2026 Inspection · Deficiencies cited
- Staff background & training
  Personnel records were reviewed during the unannounced inspection. Three caregivers do not have documentation of current certification in First Aid with Rescue Breathing. This training is required for all caregivers within 90 days of employment and before having unsupervised access to children.
  
  HHSC 744.1315(a) — Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking.
  
  HHSC risk weight: Medium High. Corrected 2026-04-24. Correction verified 2026-04-09.
- Staff background & training
  Personnel records were reviewed during the unannounced inspection. Two caregivers who have been employed for more than 90 days do not have documentation of current CPR certification training.
  
  HHSC 744.1315(b) — Each caregiver, operation director, program director, and site director Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2026-04-24. Correction verified 2026-04-09.
HHSC inspection history · no longer published by HHSC; kept here
Apr 8, 2026 Inspection · Deficiencies cited
- Staff background & training
  Personnel records were reviewed during the unannounced inspection. Three caregivers do not have documentation of current certification in First Aid with Rescue Breathing. This training is required for all caregivers within 90 days of employment and before having unsupervised access to children.
  
  HHSC 744.1315(a) — Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking.
  
  HHSC risk weight: Medium High. Corrected 2026-04-24. Correction verified 2026-04-09.
- Staff background & training
  Personnel records were reviewed during the unannounced inspection. Two caregivers who have been employed for more than 90 days do not have documentation of current CPR certification training.
  
  HHSC 744.1315(b) — Each caregiver, operation director, program director, and site director Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2026-04-24. Correction verified 2026-04-09.
HHSC inspection history
May 16, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 16, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 31, 2024 Assessment · Deficiencies cited
- Staff background & training
  Site director needs to complete 10 more hours to meet the 15 hours of annual training requirement.
  
  HHSC 744.1309(a)(2) — Documented Annual Training-15 Hours Required Site Director
  
  HHSC risk weight: Medium. Corrected 2025-01-24. Correction verified 2025-02-07.
HHSC inspection history · no longer published by HHSC; kept here
Dec 31, 2024 Assessment · Deficiencies cited
- Staff background & training
  Site director needs to complete 10 more hours to meet the 15 hours of annual training requirement.
  
  HHSC 744.1309(a)(2) — Documented Annual Training-15 Hours Required Site Director
  
  HHSC risk weight: Medium. Corrected 2025-01-24. Correction verified 2025-02-07.
HHSC inspection history
Oct 7, 2024 Assessment · Deficiencies cited
- Staff background & training
  Site director needs to complete 10 more hours to meet the 15 hours of annual training requirement.
  
  HHSC 744.1309(a)(2) — Documented Annual Training-15 Hours Required Site Director
  
  HHSC risk weight: Medium. Corrected 2024-11-14. Correction verified 2024-12-31.
- Records & paperwork
  An employment affidavit is needed for 1 staff member.
  
  HHSC 744.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2024-10-28. Correction verified 2024-12-18.
HHSC inspection history · no longer published by HHSC; kept here
Oct 7, 2024 Assessment · Deficiencies cited
- Staff background & training
  Site director needs to complete 10 more hours to meet the 15 hours of annual training requirement.
  
  HHSC 744.1309(a)(2) — Documented Annual Training-15 Hours Required Site Director
  
  HHSC risk weight: Medium. Corrected 2024-11-14. Correction verified 2024-12-31.
- Records & paperwork
  An employment affidavit is needed for 1 staff member.
  
  HHSC 744.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2024-10-28. Correction verified 2024-12-18.
HHSC inspection history
Sep 11, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 11, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 25, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 25, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 11, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 11, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 1, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 1, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Sem - Frisco, 12721 HONEYGROVE DR, Frisco, TX 75035-2388 (operation ID 299860, operation number 863024), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.