Hope Lutheran School
5700 98TH ST, Lubbock, TX 79424 · Lubbock County
Program
- Type
- Licensed center
- Licensed capacity
- 300
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Heather Hiner
- Phone
- (806) 798-2747
- Regulated since
- Feb 28, 1991
- HHSC IDs
- Operation 108007 · number 247848
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 4 | Cleanliness & sanitation (2), Supervision & ratios (2) |
| 2025 | 1 | 1 | Staff background & training (1) |
| 2023 | 2 | 1 | Safety & premises (2) |
| 2022 | 5 | 4 | Supervision & ratios (1), Discipline & child guidance (1), Staff background & training (2), Other (1) |
| 2021 | 1 | 1 | Staff background & training (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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May 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 28, 2026 Inspection · Deficiencies cited
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Cleanliness & sanitation Serious
It was observed in a class that a caregiver, after diapering a child did not wash the child's hands or her hands when moving on to diaper the next child.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2026-04-28. Correction verified 2026-05-05.
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Cleanliness & sanitation Serious
It was observed in a classroom that a caregiver did not wash the child's hands after a disper change.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-04-28. Correction verified 2026-05-05.
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Cleanliness & sanitation Serious
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Apr 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 5, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was found during the investigation that a caregiver did not supervise a child appropriately resulting in the child being left unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-04-02. Correction verified 2026-04-10.
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Supervision & ratios Serious
It was found during the investigation that the operation did not notify a parent within the required time frame after a child was found to be unsupervised.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2026-04-02. Correction verified 2026-04-10.
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Supervision & ratios Serious
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Sep 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 27, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 4, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
It was found during the inspection the operation allowed a person to be present in a classroom with children without having a clear background check. The operation sent this person home during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-06-04. Correction verified 2025-06-09.
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Staff background & training Serious
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Jul 31, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 15, 2023 Inspection · Deficiencies cited
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Safety & premises
It was found during the inspection that July, October, November, and December of 2022 Fire Drills were not documented. This was corrected at the inspection by writing in the information for each missing month.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-02-15.
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Safety & premises Serious
While inspecting all 3 vehicles used to transport children, items were found to be missing in all first aid kits. This was corrected at the inspection.
HHSC 746.5617(a)(6) — Required Equipment in Vehicles - First-aid Kit
HHSC risk weight: High. Corrected at inspection. Corrected 2023-02-15.
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Safety & premises
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Aug 3, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 6, 2022 Inspection · Deficiencies cited
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Staff background & training
It was found that the Director completed 22.5 hours of required annual trainings. Required annual trainings for 746.1311(c)(d)(e) is needed.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2022-07-20. Correction verified 2022-07-25.
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Staff background & training Serious
1 out of 10 records reviewed found that one caregiver did not have the hands on skill based CPR training required.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2022-07-27. Correction verified 2022-07-25.
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Supervision & ratios Serious
During the walk through of the operation it was found that in one of the infant rooms with the Specified Age Group of 0-11 month olds there was one caregiver and five infants therefore this room was over the required ratio. This was corrected during the inspection as the 2nd caregiver came back into the room after her break.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-07-06. Correction verified 2022-08-03.
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Staff background & training
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May 27, 2022 Report · Deficiencies cited
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Discipline & child guidance Serious
Evidence obtained during the Abuse/Neglect investigation found that caregivers were not supervising the children appropriately. As of result of the caregivers not being in close proximity and intervening in time a child received 2nd degree burns to the hands.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-08-02. Correction verified 2022-08-03.
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Discipline & child guidance Serious
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Mar 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 1, 2022 Report · Deficiencies cited (self-report)
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Other Serious
It was determined during the DFPS investigation that a 6 year old child was left unattended on the bus.
HHSC 746.5605(4) — AP Safety Precautions for Loading and Unloading Children - No Child Unattended
HHSC risk weight: High. Corrected 2022-03-14. Correction verified 2022-03-21.
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Other Serious
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Jan 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 20, 2021 Inspection · Deficiencies cited
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Staff background & training Serious
It was found during the inspection the operation allowed a person to be present at the operation and have access to the children before receiving notice from the Criminal Background Check Unit regarding the person's eligibility.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2021-10-20. Correction verified 2021-10-21.
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Staff background & training Serious
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Oct 14, 2021 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.