Pioneer Crossing YMCA

11300 SAMSUNG BLVD, Austin, TX 78754 · Travis County

8cited violations

4serious

18inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 150
Ages: Pre-Kindergarten, School
Hours: 03:00 PM-06:30 PM
Phone: (512) 236-9622
Regulated since: Jan 6, 2017
HHSC IDs: Operation 1251440 · number 1630994
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 2
Safety & premises 2
Other 4

Year by year

Year	Violations	Serious	Main categories
2025	2	2	Other (2)
2023	4	2	Supervision & ratios (2), Other (2)
2021	2	0	Safety & premises (2)

Inspections, investigations & assessments

May 13, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 13, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 12, 2025 Inspection · Deficiencies cited
- Other Serious
  At the time of the inspection, the caregivers in charge said they had 12 children in care but there were 15 children. This was fixed at inspection.
  
  HHSC 744.1205(a)(2) — Responsibilities of Caregivers - Know how many children responsible for
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2025-08-12.
HHSC inspection history
Aug 12, 2025 Inspection · Deficiencies cited
- Other Serious
  At the time of the inspection, the caregivers in charge said they had 12 children in care but there were 15 children. This was fixed at inspection.
  
  HHSC 744.1205(a)(2) — Responsibilities of Caregivers - Know how many children responsible for
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2025-08-12.
HHSC inspection history · no longer published by HHSC; kept here
Jul 25, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 25, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 20, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 20, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 8, 2023 Inspection · Deficiencies cited
- Supervision & ratios Serious
  Observed one student leave the cafeteria without a caregiver in close proximity to supervise. This was corrected when the child arrived back to the cafeteria.
  
  HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2023-09-08. Correction verified 2023-09-20.
- Other
  Outlets in the caferteria were observed uncoved. It is unknown if the outlets are child proof.
  
  HHSC 744.2601(1) — Safety - Electrical Outlets Covered Areas Accessible to Children Under 5
  
  HHSC risk weight: Medium High. Corrected 2023-09-08. Correction verified 2023-09-20.
HHSC inspection history
Sep 8, 2023 Inspection · Deficiencies cited
- Supervision & ratios Serious
  Observed one student leave the cafeteria without a caregiver in close proximity to supervise. This was corrected when the child arrived back to the cafeteria.
  
  HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2023-09-08. Correction verified 2023-09-20.
- Other
  Outlets in the caferteria were observed uncoved. It is unknown if the outlets are child proof.
  
  HHSC 744.2601(1) — Safety - Electrical Outlets Covered Areas Accessible to Children Under 5
  
  HHSC risk weight: Medium High. Corrected 2023-09-08. Correction verified 2023-09-20.
HHSC inspection history · no longer published by HHSC; kept here
Feb 28, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 28, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 27, 2023 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 27, 2023 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 30, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 30, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 6, 2021 Inspection · Deficiencies cited
- Safety & premises
  Two children with diagnosed food allergies did not have food allergy plans available for review.
  
  HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
  
  HHSC risk weight: Medium High. Corrected 2021-10-20. Correction verified 2021-10-08.
HHSC inspection history
Oct 6, 2021 Inspection · Deficiencies cited
- Safety & premises
  Two children with diagnosed food allergies did not have food allergy plans available for review.
  
  HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
  
  HHSC risk weight: Medium High. Corrected 2021-10-20. Correction verified 2021-10-08.
HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Pioneer Crossing YMCA, 11300 SAMSUNG BLVD, Austin, TX 78754-5997 (operation ID 1251440, operation number 1630994), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.