Mama Chelos

1627 W HILDEBRAND AVE, San Antonio, TX 78201 · Bexar County

28cited violations

4serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Maria Rodriguez
Phone: (210) 735-3514
Regulated since: Sep 10, 2007
HHSC IDs: Operation 311212 · number 869540
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 16
Safety & premises 6
Staff background & training 4
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	4	0	Safety & premises (2), Other (2)
2024	4	0	Staff background & training (4)
2023	4	0	Supervision & ratios (2), Safety & premises (2)
2022	16	4	Supervision & ratios (14), Safety & premises (2)

Inspections, investigations & assessments

Mar 16, 2026 Inspection · Deficiencies cited
- Other
  A infant feeding form was not available for review. Has not been created and signed off by parent.
  
  HHSC 747.2321(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
  
  HHSC risk weight: Medium. Corrected 2026-03-20. Correction verified 2026-03-19.
- Safety & premises
  When reviewing the emergency preparedness plan, the section on how to care for children was not available to review.
  
  HHSC 747.5003(4) — Emergency Preparedness-Continuity of Care
  
  HHSC risk weight: Medium High. Corrected 2026-03-20. Correction verified 2026-03-19.
HHSC inspection history · no longer published by HHSC; kept here
Mar 16, 2026 Inspection · Deficiencies cited
- Other
  A infant feeding form was not available for review. Has not been created and signed off by parent.
  
  HHSC 747.2321(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
  
  HHSC risk weight: Medium. Corrected 2026-03-20. Correction verified 2026-03-19.
- Safety & premises
  When reviewing the emergency preparedness plan, the section on how to care for children was not available to review.
  
  HHSC 747.5003(4) — Emergency Preparedness-Continuity of Care
  
  HHSC risk weight: Medium High. Corrected 2026-03-20. Correction verified 2026-03-19.
HHSC inspection history
Mar 27, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 27, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 10, 2024 Inspection · Deficiencies cited
- Staff background & training
  The Director had 13 hours of the required thirty hours of training for the last full year of employment, borrowed 9 hours from current year, however still pending 8 hours of annual trainings. Provided Director with Staff Training Record Form to view required annual training topics as well as the hours required.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2024-05-10. Correction verified 2024-05-08.
- Staff background & training
  At time of inspection, operation did not have a directors file for review, only training certificates.
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2024-05-10. Correction verified 2024-05-08.
HHSC inspection history
Apr 10, 2024 Inspection · Deficiencies cited
- Staff background & training
  The Director had 13 hours of the required thirty hours of training for the last full year of employment, borrowed 9 hours from current year, however still pending 8 hours of annual trainings. Provided Director with Staff Training Record Form to view required annual training topics as well as the hours required.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2024-05-10. Correction verified 2024-05-08.
- Staff background & training
  At time of inspection, operation did not have a directors file for review, only training certificates.
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2024-05-10. Correction verified 2024-05-08.
HHSC inspection history · no longer published by HHSC; kept here
May 3, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 3, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 18, 2023 Inspection · Deficiencies cited
- Safety & premises
  A gardening knife was observed in outdoor table within child's reach. This was corrected at inspection.
  
  HHSC 747.3501 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2023-04-18. Correction verified 2023-05-03.
- Supervision & ratios
  Operational policies did not include safe sleep.
  
  HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
  
  HHSC risk weight: Medium High. Corrected 2023-05-05. Correction verified 2023-05-03.
HHSC inspection history · no longer published by HHSC; kept here
Apr 18, 2023 Inspection · Deficiencies cited
- Safety & premises
  A gardening knife was observed in outdoor table within child's reach. This was corrected at inspection.
  
  HHSC 747.3501 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2023-04-18. Correction verified 2023-05-03.
- Supervision & ratios
  Operational policies did not include safe sleep.
  
  HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
  
  HHSC risk weight: Medium High. Corrected 2023-05-05. Correction verified 2023-05-03.
HHSC inspection history
Aug 18, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 18, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 17, 2022 Assessment · Deficiencies cited
- Supervision & ratios
  The operation did not have a written activity plan or schedule available for review and was not submitted by the compliance date of 5/9/2022.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2022-05-27. Correction verified 2022-06-01.
- Supervision & ratios Serious
  An emergency preparedness plan was not available for review and was not submitted by the compliance date of 5/9/2022.
  
  HHSC 747.501(12) — Written Operational Policies - Emergency Preparedness Plan
  
  HHSC risk weight: High. Corrected 2022-05-27. Correction verified 2022-06-01.
- Supervision & ratios
  The operational policies was missing information regarding promotion of physical actively and was not submitted by the compliance date of 5/9/2022.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-05-27. Correction verified 2022-06-07.
HHSC inspection history
May 17, 2022 Assessment · Deficiencies cited
- Supervision & ratios
  The operation did not have a written activity plan or schedule available for review and was not submitted by the compliance date of 5/9/2022.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2022-05-27. Correction verified 2022-06-01.
- Supervision & ratios Serious
  An emergency preparedness plan was not available for review and was not submitted by the compliance date of 5/9/2022.
  
  HHSC 747.501(12) — Written Operational Policies - Emergency Preparedness Plan
  
  HHSC risk weight: High. Corrected 2022-05-27. Correction verified 2022-06-01.
- Supervision & ratios
  The operational policies was missing information regarding promotion of physical actively and was not submitted by the compliance date of 5/9/2022.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-05-27. Correction verified 2022-06-07.
HHSC inspection history · no longer published by HHSC; kept here
May 3, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have a written activity plan or schedule available for review.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2022-05-09. Correction verified 2022-05-17.
- Supervision & ratios Serious
  An emergency prepardness plan was not availble for review.
  
  HHSC 747.501(12) — Written Operational Policies - Emergency Preparedness Plan
  
  HHSC risk weight: High. Corrected 2022-05-09. Correction verified 2022-05-17.
- Supervision & ratios
  The operation did not have safe sleep information.
  
  HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
  
  HHSC risk weight: Medium High. Corrected 2022-05-09. Correction verified 2022-05-17.
- Supervision & ratios
  The operational policies was missing information regarding promotion of physical actively.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-05-09. Correction verified 2022-05-17.
- Safety & premises
  Three children were missing addresses for the emergency contact person.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2022-05-06. Correction verified 2022-05-17.
HHSC inspection history
May 3, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have a written activity plan or schedule available for review.
  
  HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
  
  HHSC risk weight: Medium. Corrected 2022-05-09. Correction verified 2022-05-17.
- Supervision & ratios Serious
  An emergency prepardness plan was not availble for review.
  
  HHSC 747.501(12) — Written Operational Policies - Emergency Preparedness Plan
  
  HHSC risk weight: High. Corrected 2022-05-09. Correction verified 2022-05-17.
- Supervision & ratios
  The operation did not have safe sleep information.
  
  HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
  
  HHSC risk weight: Medium High. Corrected 2022-05-09. Correction verified 2022-05-17.
- Supervision & ratios
  The operational policies was missing information regarding promotion of physical actively.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-05-09. Correction verified 2022-05-17.
- Safety & premises
  Three children were missing addresses for the emergency contact person.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2022-05-06. Correction verified 2022-05-17.
HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Mama Chelos, 1627 W HILDEBRAND AVE, San Antonio, TX 78201-4354 (operation ID 311212, operation number 869540), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.