The Crayon Academy
2861 DULLES AVE, Missouri City, TX 77459 · Fort Bend County
Program
- Type
- Licensed center
- Licensed capacity
- 156
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Director / administrator
- Deionne Key
- Phone
- (281) 261-4000
- Regulated since
- May 7, 2002
- HHSC IDs
- Operation 202465 · number 815391
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 4 | 4 | Supervision & ratios (1), Safety & premises (3) |
| 2024 | 11 | 9 | Illness & medication (1), Supervision & ratios (2), Safety & premises (3), Staff background & training (2), Records & paperwork (1), Other (2) |
| 2023 | 1 | 1 | Other (1) |
Inspections, investigations & assessments
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May 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 28, 2025 Inspection · Deficiencies cited
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Safety & premises Serious
Evacuation and Relocation diagram was observed to not be posted in two classrooms. Corrected at Inspection: Evacuation and relocations diagrams were observed to be posted in both classrooms.
HHSC 746.5207(a) — Emergency Evacuation and Relocation Diagram
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-05-28.
-
Safety & premises Serious
Seat belt buckle was observed to be broken.
HHSC 746.5603(c) — Types of Vehicles Used to Transport Children - Be Maintained Safely
HHSC risk weight: Medium High. Corrected 2025-06-06. Correction verified 2025-06-06.
-
Safety & premises Serious
1 car seats used for transporting children were expired.
HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident
HHSC risk weight: Medium High. Corrected 2025-06-06. Correction verified 2025-06-06.
-
Supervision & ratios Serious
Two children records evaluated did not an address for the emergency contact. Corrected at Inspection: the operation was able to call the parents for the emergency address for the emergency contact.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2025-06-02. Correction verified 2025-06-06.
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Safety & premises Serious
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Oct 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 3, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
4 out of 5 caregiver files reviewed had online CPR that did not meet minimum standards and include a hands-on portion with the mannequin.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2024-10-17. Correction verified 2024-10-10.
-
Safety & premises Serious
2 infants weren't buckled into high chairs and one was not buckled into a bouncer.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected 2024-10-03. Correction verified 2024-10-08.
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Safety & premises Serious
2 booster seats used for transporting children were expired.
HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident
HHSC risk weight: Medium High. Corrected 2024-10-04. Correction verified 2024-10-03.
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Safety & premises Serious
2 out of 3 vehicles used for transporting children did not have an electronic child safety alarm installed.
HHSC 746.5625(a) — Electronic Child Safety Alarm - is equipped in each vehicle
HHSC risk weight: High. Corrected 2024-10-24. Correction verified 2024-10-18.
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Illness & medication
1 child did not have an immunization record on file at the operation.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-10-10. Correction verified 2024-10-03.
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Supervision & ratios Serious
One child with a diagnosed food allergy did not have a food allergy emergency plan on file at the operation.
HHSC 746.605(15) — Required Admission Information-Child's allergies and Completed Food Allergy Plan
HHSC risk weight: Medium High. Corrected 2024-10-10. Correction verified 2024-10-10.
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Records & paperwork
5 out of 5 caregiver's files checked did not have the required pre-employment affidavit.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2024-10-10. Correction verified 2024-10-10.
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Staff background & training Serious
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Aug 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 5, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
During the inspection I observed, two caregivers alone in direct care of a children without an active background check on file.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-07-05. Correction verified 2024-07-18.
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Supervision & ratios Serious
During the walkthrough I observed 10 children in care unsupervised. The caregiver was in the front office when I arrived. The second caregiver was in the kitchen.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-07-05. Correction verified 2024-07-18.
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Staff background & training Serious
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Jul 3, 2024 Report · Deficiencies cited
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Other Serious
A caregiver did not exhibit good judgment when separating two children who were fighting over toys and putting one of them into a dark closet to speak to them and calm them down. The caregiver also did not exhibit good judgment when sitting the toddler aged child on a stack of cots in the closet as the child could have gotten injured by falling off or trying to get down. The caregiver did not think to call for assistance.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-07-31. Correction verified 2024-08-05.
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Other Serious
Information gathered in the investigation substantiated that a child was placed in a dark closet by a caregiver after separating the child from another child to speak to them and calm them down.
HHSC 746.2805(7) — Prohibited Punishments - Placing Child in Locked or Dark Room
HHSC risk weight: High. Corrected 2024-07-31. Correction verified 2024-08-05.
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Other Serious
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Nov 2, 2023 Inspection · Deficiencies cited
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Other Serious
The Toddler room was too dark to count the children during naptime. NOTE: The deficiency was corrected with additional lighting turned on from a closet space.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-11-02.
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Other Serious
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Feb 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 30, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Dec 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 13, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Dec 5, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 6, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.