Alphabest @ Thomson - Prosper

1760 BANCROFT DRIVE, Prosper, TX 75078 · Collin County

2cited violations

0serious

10inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 80
Ages: School
Hours: 02:30 PM-06:30 PM
Phone: (866) 300-7750
Regulated since: Jan 22, 2026
HHSC IDs: Operation 1509212 · number 1818703
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 2

Year by year

Year	Violations	Serious	Main categories
2025	2	0	Supervision & ratios (2)

Inspections, investigations & assessments

May 18, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 18, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 18, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 18, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 28, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 28, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 17, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  The operation was out of ratio on a couple of occassions. One teacher was left with 33 children in care in the gym. Second teacher was left with 27 children in the gym during the visit.
  
  HHSC 744.1601 — Child/ Caregiver Ratio
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-09-17.
HHSC inspection history
Sep 17, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  The operation was out of ratio on a couple of occassions. One teacher was left with 33 children in care in the gym. Second teacher was left with 27 children in the gym during the visit.
  
  HHSC 744.1601 — Child/ Caregiver Ratio
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-09-17.
HHSC inspection history · no longer published by HHSC; kept here
Jul 22, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 22, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Thomson - Prosper, 1760 BANCROFT DRIVE, Prosper, TX 75078 (operation ID 1509212, operation number 1818703), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.